Discovery+ Streamfab crashes every time when analyzing

[fletcher]

I'm using 6.2.2.3 since now on Win11 Pro and it crashes every time on Discovery+ analyzing series.
Netflix for example works well.

[Cats4U]

Please attach streamfab.log file.

[fletcher]

Here the logs
StreamFab.log

[FredH]

Same issue here. Crashes every time and says it sent a failure report. Log attached.

[Samilicious]

.Same issue here -
StreamFab.log

[TANGd878]

same here, 6.2.2.3, log attached.
What's odd is I had this exact same crash this afternoon while still at 6.2.2.2 (never had the dll issue others had),---> before I did a full uninstall/fresh install of 6.2.2.3.

[Stan001]

I don't have Discovery+, did anyone try using 6221? Or some other version.
Yes, we should not have to do that, but it would be nice to know when this started. Did it start after a certain update or was there a change on the website.

Maybe u will get more info if staff or 'Trusted Member' reads the logs. It seems it is happening to many, maybe also try a feedback report in Members Center, include log there too.

[Cats4U]

Maybe u will get more info if staff or 'Trusted Member' reads the logs.

I read all the logs here, and I don't see anything obvious that is causing a problem. I'm not as good as I used to be reading them. They contain much more information now, and it gets confusing to me. I agree with Stan, send Feedback. Unfortunately, I don't subscribe to Discovery+ any longer, and so I can't test it for myself.

[Germania]

I read all the logs here, and I don't see anything obvious that is causing a problem.
.. I can't test it for myself.

Same here, I never had Discovery+ and didn't plan to ..
.. so I can't test or compare the log

The last three (US) logs show that SF crashes during the same action
but I can't say why - so try an older SF version to isolate the error


SF 6223 | Windows 11 | DE | eu1-prod-direct.discoveryplus.com

[Info]: user.id : "player_PROFILEID .."
[Info]: user.realm : "dplay"
[Log]:
ErrHandler.

SF 6223 | Windows 11 | US | us1-prod-direct.discoveryplus.com

[Info]: users/me not found data
[Info]: captureCount : 1
[Info]: url : ".. ?include=default&decorators=viewingHistory,isFavorite,playbackAllowed,contentAction,badges"
[Log]:
ErrHandler.

SF 6223 | Windows 11 | US | us1-prod-direct.discoveryplus.com

[Info]: captureCount : 1
[Info]: url : ".. ?include=default&decorators=viewingHistory,isFavorite,playbackAllowed,contentAction,badges"

ended without ErrHandler


SF 6223 | Windows 11 | US | us1-prod-direct.discoveryplus.com

[Info]: captureCount : 1
[Info]: url : ".. ?include=default&decorators=viewingHistory,isFavorite,playbackAllowed,contentAction,badges"
[Log]:
ErrHandler.