RTL+ RTL+ Resolution only 960x540

[wolflow]

I have paid RTL+ Premium Account (not free or Basic).
The videos are only downloadable with 960x540 maximum.
In chrome browser the resolution is 1920x1080.

https://plus.rtl.de/video-tv/shows/ich-bin-ein-star-holt-mich-hier-raus-133705

Can you please fix this?

[Germania]

1st Problem is at RTL+ => see here

2nd there is nothing to fix in SF because 1080p is offered by SF ..
.. but the CDN used by RTL+ don't work



=> no SF issue

[Germania]

No way to fix in SF, if RTL+ CDN can't deliver

[Sebastian001]

I have paid RTL+ Premium Account (not free or Basic).
The videos are only downloadable with 960x540 maximum.
In chrome browser the resolution is 1920x1080.

https://plus.rtl.de/video-tv/shows/ich-bin-ein-star-holt-mich-hier-raus-133705

Can you please fix this?

Which episode do you want?

It's just the last episode one that doesn't work.

If you want something in 1080p, you have to force the analysis of the last season. Because Streamfab always analyzes episode 1, i.e. season 5, which is not available in 1080p.

[wolflow]

Thank you for your answer!
I wanted to download all the available seasons.
What do you mean "force the analysis of the last season"?
I'm still a beginner using Streamfab, sorry...

[Germania]

First of all, I apologize for the misunderstanding on my part ..
.. my posted problem only concerns the last episode.

What do you mean "force the analysis of the last season"?

Per Default SF analyze the first episode (default: s01e01 - here s05e01)
and there is no 1080p available - that's why not offer 1080p for all

If you like dl an epi from other season (with 1080p) ..
.. you have to start the epi before analysis than it's also autoselected.

example s05e01 (only offered in 540p)



After start s06e17 (for example) in player the selection offer 1080p: