Prime Video Failing to decrypt a single episode... error 609

[0xFeedBeef]

... the rest of the season seems to be fine...


upd: the problem appears to be the VBR stream for that episode, CBR+AAC, and CBR+EAC seem to be fine

[october262]

... the rest of the season seems to be fine...


upd: the problem appears to be the VBR stream for that episode, CBR+AAC, and CBR+EAC seem to be fine

go into streamfab settings - vip services change to aac audio and see if the episode will download.

[0xFeedBeef]

go into streamfab settings - vip services change to aac audio and see if the episode will download.

Indeed, it's a good idea to confirm own hypothesis- VBR+AAC = 609

[Germania]

... the rest of the season seems to be fine...


upd: the problem appears to be the VBR stream for that episode, CBR+AAC, and CBR+EAC seem to be fine

I can only confirm: s01e03+05 works fine for me with cvbr ..
.. s01e04 cvbr hangs during video dl (I never get >5 % and much slower)
(tried max 1080p+720p H264+H265 with SF 6225/6223 via UK)

So I'm pretty sure the problem is at amazon - not in SF
(but dl video_12.mp4 + audio_14.mp4 manually is fine)

[Stan001]

I can't see what show or shows were being tried, but since Germania seems to confirm it, I also would go with saying possible Amazon issue, maybe it will clear up overtime.
So far, what I try gives me no issues on Amazon. I just for months and months can NO longer use the Dialogue boost audio for shows as it instead gets descriptive audio, although after making some tests with Cleverget I get the same results so that too has to be more of a change on Amazon.

[Germania]

I can't see what show or shows were being tried

Boston's Finest.s01e04 (free @ amazon.co.uk - here)

I just for months and months can NO longer use the Dialogue boost audio
or shows as it instead gets descriptive audio

Can't confirm for amazon.de - just tried two different series with
English Dialogue Boost: High AAC and Boost: Medium EAC3 => no Audio Description

[Stan001]

Can't confirm for amazon.de - just tried two different series with
English Dialogue Boost: High AAC and Boost: Medium EAC3 => no Audio Description

I just know it is doing it, and for at least 2 shows I downloaded.
And I did report it to support but got the make sure descriptive audio is off, and it's NEVER checked or selected. I reported it back on 2024-11-09.
After which they just say keep saying wait for future versions and close the issue. Or more like it was passed onto the developer and close the issue.
If it is just certain areas or shows, it will never get fixed.
And the fact that cleverget also does the exact same thing when selecting audio boost high and SF does on audio boost high EAC3, that tells me now with you saying some shows don't, it's still an Amazon issue, maybe limited to the USA, and/or the shows selected but still something with Amazon.
Other downloaders just ignore the audio boost options and don't even offer them.

I just finally made myself accept using just normal EAC3 now with no dialog boost. I also do know it did not happen with movies for me. But now also just use plain EAC3 for movies.
When it did happen, I had a batch full of useless shows telling me a bald guy is on-screen or some crap. Deleted them all and stopped using dialogue boost.

ADDED: Now I did try another show, and it does not happen, so it 'is certain shows' with Amazon or maybe cause the 2 I tried are available on freevee. Whatever it is, it's Amazon, and can't expect SF or another program to fix it. Which is why I think other programs just ignore and don't show dialogue boost as an option.

In the end, it's going to now look like hijacking the topic as the OP can't get specific show or shows to download and I still go with an Amazon issue there too.