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Vix downloader has not been working for some time now

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    ViX Vix downloader has not been working for some time now

    For over a month now downloading from Vix has not gone well. It started of with frequent random dropping of video frames or audio frames usually for several seconds, but not at the same time with leads to freezes of the video or audio for some seconds, or jumps in the video. Now some videos can not be downloaded anymore (it seems to be downloading, but at the end it gives an error saying that the download cannot be started).

    e.g. I downloaded "el hilo rojo" almost 2 months ago with dropped video and audio frames. Now I cannot download it anymore. (I do use a vpn, i tried with another vpn, it did not work either. I tried it with setting up a fresh virtual machine, did not work either).

    Streamfab seems to be coming up with new downloaders all the time, but do they have the resources to maintain it all?


    #2
    Two months seems to be a long time to go until you post anything about the problem. Did you send in a Feedback ticket to the Staff?
    Please delete or rename your current StreamFab.log. Run ONE download that you are having problems with. When done, attach the new StreamFab.log to your post here using the "Upload Attachments" button. Do not post the log text within the message. Do not edit this new StreamFab.log in any way, including removing any line(s). Do not send the entire log directory. Do not send any other file but StreamFab.log. If you follow these instructions, there is no need to compress the file using ZIP, RAR, or any other compressor program.



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      #3
      I can't test "El hilo rojo" because it require Premium ..
      .. but looks like free content fails for me (using VPN)

      Code:
      [Critical]: QtDownloadTask::onError : errorString :Error transferring https://vod-playout-01.vix.com ..
      [Info]: "QtBatchDownloaderV2" download failed task count : 2
      [Info]: qt download failed, use cef!!!!
      [Critical]: "[DownloadVix]" **** Download fail. The error is : 10201
      ​This is possibly due to the use of VPN ..
      .. I'll try later with other VPN provider ..


      > I downloaded "el hilo rojo" almost 2 months ago with dropped video and audio frames

      Unfortunately, segments that are not downloaded without errors
      are not reported in SF - only recognizable in the log​

      Comment


        #4
        OK, I changed the VPN Server and dl same (free) title - looks fine for me
        (No errors in log - only "[Critical]: "[DownloadVix]" SelectSubtitleStream failed")

        Code:
        [Info]: "QtBatchDownloaderV2" download failed task count : 0
        [Info]: [Download Check]: download result:  "success"





        But the SF result has variable Frame rate (23.05fps) ..
        .. so I rechecked with manually dl and it's different !!



        btw: Last segment is missing
        Code:
        Video: Segment count check not pass, total: 1396, downloaded: 1395.
        Audio: Segment count check not pass, total: 1429, downloaded: 1428.

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          #5
          I can download the file you downloaded, have not checked yet if it is without actual errors.

          Tried to download El Hilo Rojo, did not work. Log attached. StreamFab.log

          Comment


            #6
            I have now checked the file "encuenta el amor ..." and indeed i also get a variable frame rate.

            more information :

            I had already checked a download with 2 different vpn's. Even with openvpn tcp, openvpn udp en wireguard. The errors I got were consistent across the vpn's and protocols, so they do not seem to be random.

            I now checked a couple of recent downloads that did seem to work, but I did not watch them yet : they all have a variable frame rate.

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