Announcement

Collapse
No announcement yet.

ErrorCode 609 - Predator: Killer of Killers

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    Disney+ ErrorCode 609 - Predator: Killer of Killers

    Getting ErrorCode: 609 when attempting to download Predator: Killer of Killers from Disney+ US with v6.2.4.0
    Attached Files
    Tags: None
    #2
    Code:
    [Critical]: "[WVDisney]" dataurl empty.
[Info]: [WVDisney]" "GetPlaybackUrl parse playback url failed (<!DOCTYPE html> ..

[Critical]: "[DownloadDisney]" Dec video:  "X:/StreamFab/Temp/outputTemp/Disney+/ .." encrypted
[Critical]: "[DownloadDisney]" DecryptBinarayFile failed.
    Sorry, but I can't test D+ in USA - in Germany it works:








    So I can't say if there is the problem (after the 2nd thread)
    caused by SF 6240 "only" in USA or caused by D+ in USA - so retry with 6239​

    from other thread:
    Originally posted by Germania View Post
    try a VPN Server in other US region

    Comment

      #3
      I am in US - seeing same result for this title from Hulu and Disney. I usually chalk this up to being a new release title and frequently circle back a day or two later and they end up working

      Comment

        #4
        I am in the US, so far it gets to the end downloading, and then 609. This was trying H265. Seemed it was something during processing.
        Tried mkv(FFmpeg), mkv(mkvtoolnix) and mp4. Still seems to be some issue with H265. My Disney+ & Hulu will end soon, but until then, I default both now to H264 because of other issues with H265 as well. All Things work fine using H264.

        I was glad when Netflix went to AV1, as I had sporadic issues using H265, I had for a bit to use H264, but now all with AV1 no issues.

        H264 works without issue with this movie through Disney+.

        Test through Hulu for same movie at H265, went without error.

        For Disney+ I was using H265 HDR10, I then saw I could use H265 SDR, and that also went without error.
        Last edited by Stan001; 06-08-2025, 01:42 AM.
        Things can't be fully accomplished without proper access.
        Things need to be done with active moderatoration.
        Disclaimer: Use of a VPN can NOT be fixed by StreamFab.

        Comment

          #5
          Same issue with 6.2.3.8 (I don't have the 6.2.3.9 installer saved). Definitely appears to be an issue decrypting the H265 version. Sucks that H264 doesn't have Dolby Vision.

          Comment

            #6
            Originally posted by LucidRenegade View Post
            Definitely appears to be an issue decrypting the H265 version. Sucks that H264 doesn't have Dolby Vision.
            Only thought out loud:
            I previously thought that outside "old Europe" (EU law) you could use D+ with VPN in other countries ..
            .. then you could also use Germany, couldn't you?

            Also DoVi works for me (also 1080p available):




            ​

            Comment

              #7
              I used a VPN to connect to Germany and tried Disney+. It gave me an error in Polish that I couldn't get past.

              Comment

                #8
                Originally posted by LucidRenegade
                I used a VPN to connect to Germany and tried Disney+. It gave me an error in Polish that I couldn't get past.
                I never seen a Polish error message at D+ Germany ..
                .. so try a different VPN Server or Provider or a different country in Europe

                Comment

                  #9
                  609? Isn't that the mp4box error creeping up again?

                  Comment

                    #10
                    Originally posted by MrGrackle View Post
                    609? Isn't that the mp4box error creeping up again?
                    Nope - see code in post #2

                    The title was never decrypted, so the remux never began​ (no mp4box in log)

                    Comment

                      #11
                      Using the Hulu module is unacceptable, I take it, even though the movie comes in H265? (HERE)
                      And I can tell by the way some talk H265 SDR option is unacceptable for the Disney+ module.

                      If so, maybe wait, as it's a movie just added to Disney+ & Hulu, so it may be around a while to see if SF can fix H265 in the Disney+ module.
                      Things can't be fully accomplished without proper access.
                      Things need to be done with active moderatoration.
                      Disclaimer: Use of a VPN can NOT be fixed by StreamFab.

                      Comment

                        #12
                        Originally posted by walker189 View Post
                        I am in US - seeing same result for this title from Hulu and Disney. I usually chalk this up to being a new release title and frequently circle back a day or two later and they end up working
                        This error might be the one that goes back as far as 6235: https://forum.dvdfab.cn/forum/stream...ent#post462832

                        Comment

                          #13
                          Tried it today - 4K on Hulu worked, 1080p H264 worked on Disney
                          Last edited by walker189; 06-10-2025, 08:14 PM.

                          Comment

                            #14
                            No issues on my end with Hulu. v6.2.3.9. Disney+ comes in as H264

                            Click image for larger version Name: image.png Views: 0 Size: 44.1 KB ID: 464049​

                            Comment

                              #15
                              Originally posted by Stan001 View Post
                              Using the Hulu module is unacceptable, I take it, even though the movie comes in H265? (HERE)
                              And I can tell by the way some talk H265 SDR option is unacceptable for the Disney+ module.

                              If so, maybe wait, as it's a movie just added to Disney+ & Hulu, so it may be around a while to see if SF can fix H265 in the Disney+ module.
                              Yeah, I usually wouldn't care if it's H264 or H265, except in this case Dolby Vision is only in the H265 version, and only on Disney+. Not the end of the world, but I figured if it was a bug it would be good to get it fixed. I've gotten a lot of stuff from Disney+ before and never run into this particular error.

                              Comment

                              Previous template Next
                              Working...
                              X