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    WOW Errors during "remuxing" on multiple services (WOW, Amazon & Joyn verified)

    I received an Error "702" while "remuxing" on WOW and an similar Error (without call it "702") on amazon prime.

    Streamfab 6.2.4.0, Windows 11 Pro 64 Bit

    I started downloading today on WOW with "Chicago Med" Season 9, Episode 05 (series in 720p, AAC Audio in german and english, no sub). This one worked fine, the download finished and after remuxing I can open the file now.
    But after while downloading Episode 06, the Problem shows up while "remuxing" after the download was finished. Same happens with the following episodes... So I tried to download on amazon, "The 100" Season 6, Episode 7 & 8 (H265, CVBR, Best Quality, Audio & Subs German EAC3). Same Problem, just without naming the error... Then the Film "Parker"... just the same result
    I switched to Joyn, try to download Madagascar 2 (480p, Audio German, no Sub AAC)... guess what happens on "remuxing"...

    I deleted the Temp and Log Files, restart the PC 2 times, changed the output folder to another Harddisk... but nothing worked.
    Attached Files
  • Answer selected by Cats4U at 06-13-2025, 02:17 PM.

    Problem seemed to be solved with the update

    Comment


      #2
      Originally posted by Tene View Post
      I received an Error "702" while "remuxing" on WOW and an similar Error (without call it "702") on amazon prime.

      Streamfab 6.2.4.0, Windows 11 Pro 64 Bit

      I started downloading today on WOW with "Chicago Med" Season 9, Episode 05 (series in 720p, AAC Audio in german and english, no sub). This one worked fine, the download finished and after remuxing I can open the file now.
      But after while downloading Episode 06, the Problem shows up while "remuxing" after the download was finished. Same happens with the following episodes... So I tried to download on amazon, "The 100" Season 6, Episode 7 & 8 (H265, CVBR, Best Quality, Audio & Subs German EAC3). Same Problem, just without naming the error... Then the Film "Parker"... just the same result
      I switched to Joyn, try to download Madagascar 2 (480p, Audio German, no Sub AAC)... guess what happens on "remuxing"...

      I deleted the Temp and Log Files, restart the PC 2 times, changed the output folder to another Harddisk... but nothing worked.
      go into streamfab settings (click the 3 hamburger lines) in the top right hand corner of the streamfab interface,
      click preferences - under vip, preferred settings - video format - check to see what encoder you are using MKV (MKVToolnix) or MKV (FFmpeg) or MP4

      Comment


        #3
        The log says MP4. Looks near identical to the earlier 702 post (https://forum.dvdfab.cn/forum/stream...-fail-code-702) with MP4 where the subtitles go missing and it screws up the remux. The last post on that thread was from Wilson.Wang where he said that they are looking into it. https://forum.dvdfab.cn/forum/stream...010#post464010 Hopefully they'll have the problem solved in the next update on Thursday/Friday (depending on where you live in the world).

        Comment


          #4
          Yeah it is MP4^^
          Thanks for your support! I will try it again after the upcoming update.

          Comment


            #5
            Yes, it looks the same as in the other topic ....
            ... under certain conditions ffmpeg just doesn't seem to do anything.
            However, it has always worked for me so far (in the other topic 1 of 2 systems):



            I suspect that this has to do with the ffmpeg upgrade in SF 6238.

            Therefore, an interesting test would be to rename the existing ffmpeg.exe (v7.1.1)
            in the SF directory and copy the previously used one (v6.0 from SF <6238) there.
            The file can be also found here

            Comment


              #6
              There are a lot of twos when it comes to FFmpeg. There are two groups or persons that release FFmpeg binaries, Codex and BtbN. Both groups release Master and Release forms of FFmpeg. The Master is the latest nightly. The Release is presently a version of the slightly older 7.1.1 branch. The developer of the Codex group wrote this on their website:

              FFmpeg's source code is maintained using a version control system called git. The git master builds are built from the master branch of the repository, which is where all development occurs whereas the release builds are built from the latest release branch. These are essentially a snapshot of the master branch at a given point of time. They are updated with bug and security fixes for a while but no new features. It is highly recommended to choose a git master build; unlike many software, releases are primarily made for the convenience of OS distributors and package managers and don't signify greater stability or maturity. For a bug report to be accepted, the issue must be reproducible using a very recent git master build.

              The FFmpeg that SF releases in its updates are Release builds put out by Codex and not the preferred Master build. SF also does a strange thing in that they use both Static and Shared forms of FFmpeg. Shared uses .dll files and a small FFmgeg.exe file. Static is just a large FFmpeg.exe and doesn't use .dlls. For reasons unknown, SF uses the .dlls along with the large FFmpeg.exe.

              I don't use the Codex Release builds. I swap them out with the BtbN Master (nightly) builds. I do follow SF's strange example of using both Static and Shared forms of FFmpeg, but I can't imagine the .dlls ever being used as the libraries are all contained in the large FFmpeg. I've never had a problem, that I know of, concerning my swapping of FFmpeg files. I've done this for about 2 years.

              Comment


                #7
                Problem seemed to be solved with the update

                Comment

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