Warning email from Amazon

[Sebastian001]

Right now until a update fixes the issue, I will not be using Amazon until further notice. I'm not going to risk my account for that.

There is no guarantee that it can be fixed with an update!

[Eureeka1989]

Right now until a update fixes the issue, I will not be using Amazon until further notice. I'm not going to risk my account for that.

[slottedpig]

As far as I’m concerned Amazon is the most important module, if it stops working or risks account bans it looks like SF may unfortunately be finished for now. This is just my 2 cents but there are so many subscriptions through Amazon plus the ability to rent pretty much anything you want.

[adowEm]

Came here because I got the same email this morning. Account is US-based without the "ad-free" add-on and I've been using SF and the fox (AS) for a few years now. I also used a different tool at one point before I bought SF. I checked my Amazon account and the same message was in my inbox. Due to "Prime Day" I had loaded up on channel add-ons since they were cheap and have been working on my backlog for over 2 weeks now (100 episodes/day that start at the reset time). I've never had an issue up to this point. I almost never watch anything outside of using SF since I prefer to use SF and skip the ads. I've had the Disney+ issue in the past where my IP was blocked, but that usually resolved itself in a day or two and I've only had the problem once or twice. Since I actively use my Amazon account for way more than video streaming this is quite concerning, but I haven't had any action taken against my account aside from the warning email.

I'll sit and wait to see what happens to SF in terms of updates, but at the moment I'm not risking my account getting banned.

[k2000]

Probably the full disclosure of account data and behavior has to be shared to find any pattern. Folks who just rent, don't watch and download? Folks with cheapest Amazon account and no Prime Video no ads account? Folks using anonymous IP/VPN (rotating IPs/VPNs?). Normal watch patterns, or just nonstop downloads? Multiple trial periods never continued? Not connected to Movies Anywhere for digital purchase (e.g. Blu-ray) playback? Never use Amazon digital credits to buy digital media? Multiple Amazon accounts started/abandoned?

I downloaded 400 files from Amazon last 7 days. Not flagged. But I don't do any of the things I note above.

In any case - I'm "out" on this topic, personally, as my use patterns do not appear to be trigger for "bad behavior" in the eyes of the Amazon bots. Cheers Good luck!

Whether it's Prime without ads or with ads, it's not related, and neither are the purchase, rental, refund, and VPN. Get an account without downloading anything on it and use a VPN and rental, purchase, refund, you'll never have a deactivated account.

I use my regular account more than I do for my purchases on Amazon. And this account still serves me with VPN and free Prime Video every month.
I keep another account for download only and email warning amazon concerns section 4.k. https://www.primevideo.com/help?nodeId=202095490

k. General Restrictions. You may not (i) transfer, copy or display the Digital Content, except as permitted in this Agreement; (ii) sell, rent, lease, distribute, or broadcast any right to the Digital Content; (iii) remove any proprietary notices or labels on the Digital Content; (iv) attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or other content protection system used as part of the Service; or (v) use the Service or Digital Content for any commercial or illegal purpose.

[simchris]

Probably the full disclosure of account data and behavior has to be shared to find any pattern. Folks who just rent, don't watch and download? Folks with cheapest Amazon account and no Prime Video no ads account? Folks using anonymous IP/VPN (rotating IPs/VPNs?). Normal watch patterns, or just nonstop downloads? Multiple trial periods never continued? Not connected to Movies Anywhere for digital purchase (e.g. Blu-ray) playback? Never use Amazon digital credits to buy digital media? Multiple Amazon accounts started/abandoned?

I downloaded 400 files from Amazon last 7 days. Not flagged. But I don't do any of the things I note above.

In any case - I'm "out" on this topic, personally, as my use patterns do not appear to be trigger for "bad behavior" in the eyes of the Amazon bots. Cheers Good luck!

[k2000]

You can sigh all you wish. My point is valid from the angle I was trying to make it. The steps are generally the same. Something must be downloaded and then decrypted in one way or another. My whole point on it was that the behavior, download frequency and number, is probably the easiest tip off because normally people would behave very differently. So regardless of where/when you decrypt or what app you do it through the behavior is noticed. Now we could say maybe limiting downloads through the app to a number that would appear normal is key but then it would be the same with Fab as well. But in that event they would have accomplished their goal in that that type of usage would slow to a crawl.

It's wrong, I had several accounts suspended, and one for just 1 download.

[jpp72]

You can sigh all you wish. My point is valid from the angle I was trying to make it. The steps are generally the same. Something must be downloaded and then decrypted in one way or another. My whole point on it was that the behavior, download frequency and number, is probably the easiest tip off because normally people would behave very differently. So regardless of where/when you decrypt or what app you do it through the behavior is noticed. Now we could say maybe limiting downloads through the app to a number that would appear normal is key but then it would be the same with Fab as well. But in that event they would have accomplished their goal in that that type of usage would slow to a crawl.

So what you are saying is that if you download in the official supported way, they can come back to you and say that your downloading habit is concerning/suspicious???

Sure.

I am done with this conversation.

[DQ1]

Sigh... No it is not doing the same thing and, for downloading legally, I am not worried about them noticing. I don't understand what is so hard to grasp.

With StreamFab, they see you downloading a ton of shit and removing the protection. You can watch the content wherever and whenever you want. You can even stop paying for Prime and you still have the content.They ban your account.

With the PrimeVideo app, they see you download a ton of shit to your device, they don't give a fuck because you can only watch that in the PrimeVideo app and if you stop paying for prime, you lose access to it. They can even say, "I know you paid for WestWorld, but HBO says i gotta remove your access to it so, sorry, but you can't watch it anymore".

So if you use the PrimeVideo app and remove the DRM OFFLINE, they are blissfully ignorant that you now have content that they cannot control (well, a copy of it)

So when you say it does the same thing but in different order, that is not the case. It's a different procedure entirely. Accessing media files from a CDN and querying a server to get a license and feeding that to a compromised CDM is not the same as access media on a protected file system and using the built-in decryption routines in the PrimeVideo app.

You can sigh all you wish. My point is valid from the angle I was trying to make it. The steps are generally the same. Something must be downloaded and then decrypted in one way or another. My whole point on it was that the behavior, download frequency and number, is probably the easiest tip off because normally people would behave very differently. So regardless of where/when you decrypt or what app you do it through the behavior is noticed. Now we could say maybe limiting downloads through the app to a number that would appear normal is key but then it would be the same with Fab as well. But in that event they would have accomplished their goal in that that type of usage would slow to a crawl.

[Cats4U]

I am responding to the request. Here is the email header from the email I received.

Thank you. It is definitely coming direct from Amazon via Amazon SES. DKIM certifies the domain of the sender as amazon.com. As the Coca-Cola commercial used to say, "It's the real thing".

[Cats4U]

I thought the issue of the emails being authentic had been resolved. So why all this work?

Among other things, I wanted to see if it was directly from Amazon or from a third-party security company. When I started writing my request, at that point, it was not finalized whether the post was legit or not. I started the post prior to jpp72 posting his email find, but I added the third-party part after. See message number 73 above.

[Stan001]

Hi all,

There is an API updates on Amazon website when accessing the vidieo playback information, we are working on this.


BTW, a same account is used for downloading the videos every day from Amazon US/DE/UK/JP, but we are still not receive the warning email or message.

For the warning email, you may can receive it in the Amazon Message Center or the email.

Wilson

I lost count of how many have got the notice, as well as how many said Oh, I am still downloading, doing this and doing that, and not getting the notice. Yet later on, how many of those came back and said now they got the notice as well. So, yes, possible that whatever account streamfab is using (that is used for downloading the videos every day from Amazon US/DE/UK/JP) has not got it YET, but still can. And some users got suspended accounts.

So, to address the API changes/updates, does that mean that is/was the cause and will fix this issue?
And users can feel safe downloading from Amazon again?

From one thankful person, that streamfab is looking into this !!

[Wilson.Wang]

Hi all,

There is an API updates on Amazon website when accessing the vidieo playback information, we are working on this.


BTW, a same account is used for downloading the videos every day from Amazon US/DE/UK/JP, but we are still not receive the warning email or message.

For the warning email, you may can receive it in the Amazon Message Center or the email.



Wilson

[slottedpig]

Wondering if it just has to do with tv series, rented and downloaded a movie and no message in Amazon.

[TheRaven]

A question. Can Amazon detect when you analyze something? No download, just analyze.

I got my warning email on July 8 and stopped downloading right away. A few days later, I got a few TV episodes I need to complete series. I first "watched" the episodes in the streamfab browser and then downloaded one at a time. I have now completely shut it down. Going to wait and see where this goes.