Hi everyone,
I posted this on the subreddit and was directed to repost it here.
I am using StreamFab for Windows version 6.2.4.6. I am in the US
I am trying to download The Buccaneers in 1080p. I have the first 3 episodes and episode 8 of the first season. I'm having trouble accessing Episodes 4 through 7, as well as any content in Season 2 in 1080p. It all downloads at 480p. I have downloaded all the released episodes. However, I'm unable to get it in 1080p.
Are you experiencing similar issues with other shows or this one? Has someone found a workaround?
I have noticed others have said that switching to H.265 and adjusting the settings can help, but I'm not having any luck with that. I have also noticed that others have mentioned that adding Apple TV to Amazon Prime provides access to most shows in 1080p. However, I am trying not to add Apple TV to Prime, as I already have an Apple TV.
Is there a workaround someone has found? Will this be fixed in an update? It appears that this issue has been ongoing for approximately 10 to 12 months.
Thanks in advance.
Logs:
Part 1: https://pastebin.com/AFQRkN5m
Part 2: https://pastebin.com/GFWTF2DX
I opened a ticket. I can add the ticket number if it would help.
I posted this on the subreddit and was directed to repost it here.
I am using StreamFab for Windows version 6.2.4.6. I am in the US
I am trying to download The Buccaneers in 1080p. I have the first 3 episodes and episode 8 of the first season. I'm having trouble accessing Episodes 4 through 7, as well as any content in Season 2 in 1080p. It all downloads at 480p. I have downloaded all the released episodes. However, I'm unable to get it in 1080p.
Are you experiencing similar issues with other shows or this one? Has someone found a workaround?
I have noticed others have said that switching to H.265 and adjusting the settings can help, but I'm not having any luck with that. I have also noticed that others have mentioned that adding Apple TV to Amazon Prime provides access to most shows in 1080p. However, I am trying not to add Apple TV to Prime, as I already have an Apple TV.
Is there a workaround someone has found? Will this be fixed in an update? It appears that this issue has been ongoing for approximately 10 to 12 months.
Thanks in advance.
Logs:
Part 1: https://pastebin.com/AFQRkN5m
Part 2: https://pastebin.com/GFWTF2DX
I opened a ticket. I can add the ticket number if it would help.
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