Amazon change?

[cbarbie]

Chief of War - I was able to download S01E01. S01E02 gets a failed error.
Same error for Foundation S03E04 and Smoke S01E07.

[Germania]

If ep1 works but ep2 not .. I would think it has to do with AppleTV+ channel ..
.. because ep1 is free for everyone but ep2 not.

Unfortunately, I don't have an Apple TV+ channel in the USA
(only an AppleTV+ account that is 90% cheaper)

The Log looks like the dl was fine .. but not the remux

[Info]: [CefMedia]  could not find corresponding trex (id 1)\r\n[mov,mp4,m4a,3gp,3g2,mj2 @ 0000017ead6b7b80]

For test only try again with VIP Video Format mkv(mkvtoolnix)

[cbarbie]

From Amazon in a browser, I was able to watch S01E02. I do not see VIP as an option in Amazon.

[Germania]

From Amazon in a browser, I was able to watch S01E02.

Without the ATV+ channel, it would not be available
and could not be downloaded with SF - like for me.


> I do not see VIP as an option in Amazon.

I mean remux without ffmpeg:

[cbarbie]

Tried that change MKV-MKVToolNix Downloaded E01 & E02. No Failure, but wrong size on E02
E01 2702MB
E02 6MB

Tried that change MKV-FFmpeg Downloaded E01 & E02. Failure on E02.

[Germania]

Only someone who also has the ATV+ channel in the USA can comment on this ..
.. if episode 1 works, I would assume that there was no "Amazon change"

Personally, I can only offer to look at your log with mkv

[Ugadata]

+1 to similar behavior when trying to download ATV+ through Amazon account.
Different shows but fails to download - Invasion and Silo S2.

[Ugadata]

I tried Silo s2e1 again it failed. I also tried Chief of War S1 E1 & 2, E1 success but E2 failed. I also added a movie from Amazon and it was successful.

This is trying to download ATV content through Amazon.

FWIW - subtitles are downloaded but nothing else.

[marmstro]

I am using 6.2.4.7. I also cannot download Foundation from Amazon. I have the Apple TV+ subscription in Amazon. I was able to download the first 3 episodes of Season 3 in the past, but can't download them now, nor can I download the new 4th episode. I am able to download regular Amazon shows. Attached is my log file.

UPDATE: I was able to download Foundation with 6.2.4.6

[Germania]

I tried Silo s2e1 again it failed. I also tried Chief of War S1 E1 & 2, E1 success but E2 failed.

Your log show (for same epi2) same error like in post #2

[Info]: [CefMedia]  could not find corresponding trex (id 1)\r\n[mov,mp4,m4a,3gp,3g2,mj2 @ 0000017ead6b7b80]

> FWIW - subtitles are downloaded but nothing else.

You mean the result - but more is downloaded:

Audio_00/at_00 is existed ? : 1, file size : 4869604
Sub_00/st_00.srt is exist? : 1, file size is 26777
Video_00/vt_00 is existed ? : 1, file size : 71211840

[Chrswbr1]

I have the same issue with Foundation S03E04 and Chief of War S01E02. All other episodes of theses series were OK. I use SF6.2.4.7.

[Germania]

I also cannot download Foundation from Amazon.

Without access I can only say that the error for Foundation.s03e04 is not the same:

[Info]: [CefMedia] Error:
[Info]: [CefMedia] The type of file ' ../Video_00/vt_00' could not be recognized.\r\n

It's possible that your audio for Foundation.s03e01 is corrupt

This audio track contains 112 bytes of invalid data which were skipped before timestamp 00:00:00.000000000. The audio/video synchronization may have been lost.\r\n

and Foundation.s03e02 show:

[Critical]: QtDownloadTask::onError : errorString :Error transferring
[Info]: download failed, try another downloadImpl.

What I find a little odd is the commonality:

[Info]: "[WVAmazon]" Amazon, get playbackdata, not found season number
[Info]: "[WVAmazon]" Amazon, get playbackdata, not found Episode number
[Critical]: "[WVAmazon]" No Xray ServiceToken!

> UPDATE: I was able to download Foundation with 6.2.4.6

@Chrswbr1
Can you retry Chief of War.s01e02 with 6246 ?

[Chrswbr1]

I have reinstalled Version 6.2.4.6 and now I'm able to download Chef of War S01E02 with a download size of 2,95 GB and Foundation S03E04 with a download size of 1,67 GB.

[Germania]

I have reinstalled Version 6.2.4.6 and now I'm able to download Chef of War S01E02...

Then the problem is related to:

StreamFab 6.2.4.7 Changelog
New: Some improvements on the Amazon analysis and download engine.

We did some improvements in the new version 6247, at least that the process is same as watching the video from Amazon website when analyzing and downloading videos from Amazon in StreamFab.

It should be usefull for the Amazon warning problem.

So don't be surprised if it comes to Warn Mails with 6246 !

[girdnerg]

I am having the same amazon issue.

Germania - I can verify that Chief of War.s01e02 does download with 6246 but does NOT download with 6247