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Paramount Failed to obtain the decryption key

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    #1

    Paramount Failed to obtain the decryption key

    Looks like it might be that time of the year again? Everything I tried to download from Paramount+ gave me this error: Failed to obtain the decryption key, please contact us for assistance
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    #2
    see here

    Getting this error with Paramount+ - DVDFab Forum
    https://forum.dvdfab.cn/forum/streamfab-support/streamfab/465983-getting-this-error-with-paramount
    Anybody else getting this error? Know how to rectify this? ​
    NEVER use the update function within Streamfab. Always download the offline file!

    Comment

      #3
      We are checking the problem.

      Wilson
      Please post your logs the default location is:
      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

      Comment

        #4
        thank you for looking into this. Oddly enough, I have finally been able to download a few other items from paramount but it is giving me this same error message for Dexter: Resurrection. I thought it might just have been last week's episode but it seems none of the episodes are able to download.

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