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Looking to get Halloween (1978) UHD Supported

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    #1

    Title Support Request Looking to get Halloween (1978) UHD Supported

    I just bought Halloween (1978) UHD blu-ray 3EBF975FB189B1F785030B3390046EE5EDB2F11B
    and would like to get it supported.

    I'm having trouble uploading the zipped files to your FTP site.
    I keep getting the error:
    Response: 553 Could not create file.
    Error: Critical file transfer error after transferring 524,288 bytes in 1 second
    Status: Disconnected from server

    Not sure what's happening there.
    Any suggestions on fixing that error so I can upload the files for you to support this disc?

    Thank you
    Attached Files
    Tags: None
    #2
    I was able to finally upload the files to your FTP site.
    The zipped file name is:
    Halloween (1978) UHD Disc

    If you need anything else, let me know.

    Thank you.

    Comment

      #3
      Hi,

      Please also upload a small .m2ts (5~10 MB is OK) file to ftp, thanks.

      Wilson

      Please post your logs the default location is:
      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

      Comment

        #4
        Originally posted by Wilson.Wang View Post
        Hi,

        Please also upload a small .m2ts (5~10 MB is OK) file to ftp, thanks.

        Wilson
        Done.
        The file name is:
        00007.m2ts

        I wasn't able to copy the file to my hard drive so I could rename it. I kept getting the error 'invalid ms-dos function'.

        Comment

          #5
          thanks, I will tell you when it's supported.

          Wilson
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment

            #6
            Hi,

            It's supported, please try again and tell me the result, thanks!

            Wilson
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment

              #7
              Originally posted by Wilson.Wang View Post
              Hi,

              It's supported, please try again and tell me the result, thanks!

              Wilson
              It works now.
              Thank you

              Comment

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