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ASUS BW-16D1HT crashing my PC during FW downgrade

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  • ASUS BW-16D1HT crashing my PC during FW downgrade

    I just installed my ASUS UHD friendly drive into my windows 10 pc. The part about changing the BIOS to IDE went fine. Every time the DVDFab tool gets towards the end of the FW downgrade, my pc crashes and reboots?? The current FQW on the drive is 3.03, I tried the 3.00 and 3.01, same issue.

  • #2
    Screenshot of the error too

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    • #3
      Here is the screenshot. I did confirm the drive does recognize standard blu rays just fine. All I did was throw one in and open DVD FAb 11 and it recognized it.
      Attached Files
      Last edited by bigbwb; 02-14-2019, 10:40 PM.

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      • #4
        Hi,

        You can choose retry it, and ignore the error may will also work.

        Thanks!
        Please post your logs the default location is:
        For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
        For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
        For Mac: /User/User name/Documents/DVDFab10/Log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

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        • #5
          Originally posted by Wilson.Wang View Post
          Hi,

          You can choose retry it, and ignore the error may will also work.

          Thanks!
          Nope! The pc crashes before I have the chance to hit ignore.

          Comment


          • #6
            Originally posted by bigbwb View Post

            Nope! The pc crashes before I have the chance to hit ignore.
            Hi, please send us UHD_Drive_Tool.log, thanks. The default location for the log is : C:\Users\XXXXDocuments\DVDFab11
            User Manual for DVDFab v10 (pdf)

            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab10\Log
            For Mac: Finder> Documents> DVDFab10> Log

            DVDFab Player 5:
            For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

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