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  • how to train your dragon the hidden world

    it is the 4k usa disc it comes up opps this disc in not supported. I hope the logs will help Thank You
    Attached Files

  • #2
    Hi, please zip the AACS folder from the original movie disc and then post it here to help fix the problem, thanks.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

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    • #3
      hi there Mona im having the same issue with this title and we need support for this movie how do i send you the AACS zip folder can you give me instructions on how to send it to you

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      • #4
        Originally posted by Laprince View Post
        hi there Mona im having the same issue with this title and we need support for this movie how do i send you the AACS zip folder can you give me instructions on how to send it to you
        You can upload it to a google drive and then send me the download url, thanks in advance.
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment


        • #5
          Here is the compressed AACS folder for How to Train Your Dragon 3.

          https://drive.google.com/open?id=1nQ...Nu1DvZAODrQnQA

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          • #6
            Hi,

            Please try again and tell me the result, thanks!

            Wilson
            Please post your logs the default location is:
            For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
            For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
            For Mac: /User/User name/Documents/DVDFab10/Log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

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            • #7
              Hi there i can confirm now that i have just tried this movie it is working now

              Thank You for this

              Louie

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