Title Support Request Toy Story 3

[VanishingHope]

Bluray feature worked without issue. UHD feature has read errors in both DVDFab 11.0.5.3 and Passkey 9.3.5.8.

Disc was perfectly new from the packaging. Tried again after gentle wipes with microfiber cloth. No notable blemishes on the disc.

Attached BDInfo and internal log when attempting to full-disc copy this to ISO.

[Ashley]

Bluray feature worked without issue. UHD feature has read errors in both DVDFab 11.0.5.3 and Passkey 9.3.5.8.

Disc was perfectly new from the packaging. Tried again after gentle wipes with microfiber cloth. No notable blemishes on the disc.

Attached BDInfo and internal log when attempting to full-disc copy this to ISO.

If your UHD drive is supported by us, please click the Menu button at the right top corner of the DVDFab screen, open "Common Settings" window, click on "Drives" > "Read", select "ignore all the reading errors automatically". Then copy again.