Uhd ripper

[Laprince]

I just made a MKV 4K DOLKBY VISION copy of F9 THE FAST SAGA with the new 12.0.4.8 and the audio is out of sync can you please help in fixing this issue please

[Laprince]

Hi there i have uploaded everything to the ftp site for you guys to check this out except for the M2TS files as you request the file is under my name Louie-F9 THE FAST SAGA as i have seen other people are having the same issue as me but with other 4K UHD discs please have a look at this and fix for us as this seems to be an issue with more than 1 disc with the audio being out of sync. Please let me know when it is fixed

Regards

[Mona]

Please confirm whether a clone copy of the disc has the sync issue or not.

[Laprince]

Hi there Mona the clone copy plays perfectly no issues at all it’s all in sync with the clone copy

[Mona]

Hi there Mona the clone copy plays perfectly no issues at all it’s all in sync with the clone copy

If so, please upload the clone iso file to us, the developer needs the iso source to test the issue and check out the issue. Thanks in advance.

[Laprince]

I have uploaded the clone ISO to the ftp website so you guys can take a look into this and fix the issue for us please

Thank You

[Laprince]

The problem is when I make a copy in a MKV container with DOLBY VISION because a clone copy there are no issues the audio is in sync so please get them to check this

Thx Louie

[Mona]

We will download the file as soon as possible.

[Laprince]

Hi there Mona how is progress on this issue

[Mona]

Hi there Mona how is progress on this issue

Due to network issue, the file has not yet finished the downloading. Sorry for that.
Our QA team will test it as soon as the file is downloaded. Thank you for your patience again.

[Laprince]

Hi there have the engineers taken a look at this yet please advise

[Mona]

Hi there have the engineers taken a look at this yet please advise

We could duplicate the issue with the source you uploaded, the developer will figure it out.

[Laprince]

Hi there Mona has this been fixed yet haven’t seen an update for this yet please advise
Thx Louie

[Mona]

Hi there Mona has this been fixed yet haven’t seen an update for this yet please advise
Thx Louie

Hi Louie, it's not fixed yet. The developers just get back in the office today, more time is needed, thank you for your patience.

[Laprince]

Hi there Mona this sure has taken a while now has this been fixed yet please advise