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German 4K disc "Fury" cannot be opened: internet access required

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    UHD Ripper German 4K disc "Fury" cannot be opened: internet access required

    Hi,

    I got the german 4K version of Fury ("Herz aus Stahl") which cannot be opened in DVDFab.

    The error message says that internet access is required (which I have of course) and that access through the windows firewall for DVDFab should be granted (which is given; even turning the firewall off completely didn't help).

    Any idea how to rip the disc? (I only got the 4K version, no BD)
    Attached Files

    #2
    The developer will check the issue, please kindly wait, thank you.

    Comment


      #3
      UPDATE: it's been fixed, please kindly try again and feedback. Thank you.

      Comment


        #4
        Hi Mona, i have the same problem with the German 4k disk Zombieland

        Comment


          #5
          Originally posted by Sascha47249 View Post
          Hi Mona, i have the same problem with the German 4k disk Zombieland
          We are still working on this disc. Please allow more time.
          User Manual for DVDFab v10 (pdf)

          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
          For Mac: Finder> Documents> DVDFab10> Log

          DVDFab Player 5:
          For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

          Comment


            #6
            I am happy dvdfab user, since years no problems.

            ​​​​​​Can u give us more information about the problem?

            Thank you dvdfab Team for this nice service and software.

            Comment


              #7
              Originally posted by Sascha47249 View Post
              I am happy dvdfab user, since years no problems.

              ​​​​​​Can u give us more information about the problem?

              Thank you dvdfab Team for this nice service and software.
              Please try again. It should be ok now.

              Comment


                #8
                Originally posted by Mona View Post

                Please try again. It should be ok now.
                Hi Mona, i have try but the same error comes aggain.

                Comment


                  #9
                  hi mona, i am having the same problem with the USA disc. I know I have ripped this title before but, I had a major system disaster and lost the title. I have the latest version of the software but, I cannot get it to rip.

                  Comment


                    #10
                    Originally posted by Mona View Post
                    UPDATE: it's been fixed, please kindly try again and feedback. Thank you.
                    Thanks for the feedback.

                    Unfortunaltey the error is still the same after update to DVDFab 12.0.7.5.

                    Maybe you can please check again?
                    Attached Files

                    Comment


                      #11
                      Same problem after update.

                      Comment


                        #12
                        Originally posted by Caspian View Post

                        Thanks for the feedback.

                        Unfortunaltey the error is still the same after update to DVDFab 12.0.7.5.

                        Maybe you can please check again?
                        The developer checked your log file and he said that it was a temporary network issue, so please try again at a different time.

                        Comment


                          #13
                          i just try aggain, it is still not working. This time it came no error but he did not open it.
                          Attached Files

                          Comment


                            #14
                            Originally posted by Sascha47249 View Post
                            i just try aggain, it is still not working. This time it came no error but he did not open it.
                            Sorry for that, I will get the developer to check it again.

                            Comment


                              #15
                              Hi Mona,

                              it's still not working. It takes several minutes where the oftware tries to access the DVDFab cloud server and then it returns the same error as above (internet access required).
                              Attached Files

                              Comment

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