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German 4K disc "Fury" cannot be opened: internet access required

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    #16
    Originally posted by Caspian View Post
    Hi Mona,

    it's still not working. It takes several minutes where the oftware tries to access the DVDFab cloud server and then it returns the same error as above (internet access required).
    The developer said that the data is too large to download from the server so it causes the problem, he will make some adjustments, and I will update here as soon as possible.

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      #17
      Thanks.

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        #18
        Will this in a software update gefixt or is this server-side?

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          #19
          Will this in a software update gefixt or is this server-side?

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            #20
            Originally posted by Sascha47249 View Post
            Will this in a software update gefixt or is this server-side?
            It's unsure yet, please allow some more time, thank you for your patience.

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              #21
              https://dl.dvdfab.cn/download/DVDFab...18_dev_dev.exe

              Please download this special version to have a try.

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                #22
                Click image for larger version

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                i have testet the new version, now he says that it is a unkow error i should check if it is a new version there

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                  #23
                  Originally posted by Mona View Post
                  Please download this special version to have a try.
                  Thanks Mona, with this version it worked. However it took some attempts until Windows could detect the disc in the drive but after some DVDFab restarts it worked.

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                    #24
                    Originally posted by Sascha47249 View Post
                    Click image for larger version

Name:	Screenshot 2022-07-08 191701.png
Views:	231
Size:	396.4 KB
ID:	412361

                    i have testet the new version, now he says that it is a unkow error i should check if it is a new version there
                    Have you re-tried? You may uninstall it and then reinstall it, after that, please run it as administrator and see the result.

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                      #25
                      Originally posted by Mona View Post

                      Have you re-tried? You may uninstall it and then reinstall it, after that, please run it as administrator and see the result.
                      Hi Mona, Yes today was a update online, i try it again but didn't work. I reinstall it, the error is still the same. Other movies works perfect.

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                        #26
                        Originally posted by Sascha47249 View Post

                        Hi Mona, Yes today was a update online, i try it again but didn't work. I reinstall it, the error is still the same. Other movies works perfect.
                        Please provide the latest dvdfab_internal log file, I will have the developer check it for you.

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                          #27
                          Hallo Mona,

                          i try The candyman befor and it workes. the last test was the Zombieland, and still the error show up.

                          Attached Files

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                            #28
                            update to version 12.0.7.9 dose not fix the problem.

                            dvdfab_internal.log

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