Can't Copy or Rip Zombieland UHD; Cloud Server problem

[John down under]

Like many others, I'm afflicted with the curse of DVDFab being unable to Copy or Rip Zombieland UHD. I bought the movie on disc here in Australia. The case says regions A, B and C, so that shouldn't be getting in the way.
When DVDFab Copy or Rip Zombieland gets to accessing the Cloud Server, it hesitates and says 2-3 minutes, etc, then always stops / fails after a delay.
I'm running the latest version of DVDFab. I've used it to Copy or Rip over 700 Blu Ray / UHD discs so far (about 32TB) and Zombieland UHD is the only one with this problem.
I originally thought maybe the problem was with the disc I happened to buy, but there are plenty of other people reporting the same issue.
Any advice or help would be appreciated.
Cheers, John

[Mona]

Hi John, please provide the latest dvdfab_internal log session for the process first, thank you.

[John down under]

Hi Mona.
Just tried again a couple of times with the same result. Below is a copy of what I hope is the relevant part of the dvdfab_internal.log following my copy attempt. There might be some duplication in there from the 2 attempts:
- Zombieland 4K UHD (+ Blu-Ray) disc. Regions A B C. Bought here in Australia.
- Copy Main Movie (from UHD disc).
- Accessing DVDFab Cloud Server, it may take 2~3 minutes, please wait……0%
- UHD Blu-ray Source: J:\[ZOMBIELAND].
(then wait)
- An unknown error occurred.
- Please check if there is a new version at DVDFab website.
I used DVDFab 12.0.9.3 (latest version) for this attempt to copy. Package includes UHD Copy, so presumably also current version, but the same thing has happened all along with previous versions of DVDFab.

2022.11.30-08:29:09 (8376): opened i/o type 2
2022.11.30-08:29:09 (8376): opening drive J
2022.11.30-08:29:09 (8376): opened i/o
2022.11.30-08:29:09 (8376): currentProfile: 64
2022.11.30-08:29:09 (8376): got media type 15
2022.11.30-08:29:09 (8376): got max lba 29694431
2022.11.30-08:29:16 (8376): got disc type 40
2022.11.30-08:29:16 (8376): type UHD BDMV
2022.11.30-08:29:16 (8376): volume label ZOMBIELAND
2022.11.30-08:29:16 (8376): Disc Is Encryption 1
2022.11.30-08:29:16 (8376): DriveX msg: media open(false) success in driveX J.
2022.11.30-08:29:16 (8376): DriveX msg: add media success in driveX J.
2022.11.30-08:29:16 (8376): DriveX msg: send open media msg to thread for driveX J.
2022.11.30-08:29:16 (38552): Source manager: add source id 3.
2022.11.30-08:29:16 (4744): bd set region ?
2022.11.30-08:29:16 (4744): Source open statusVD Yes, 2231-10-10, No
2022.11.30-08:29:16 (4744): Source open status:BD Yes, 2231-10-10, No
2022.11.30-08:29:16 (4744): Source open status:UHD Yes, 2231-10-10, No
2022.11.30-08:29:16 (4744): Source open status: BD Recorder Yes, 2231-10-10, No
2022.11.30-08:29:16 (4744): Source open status: 4K Recorder Yes, 2231-10-10, No
2022.11.30-08:29:16 (4744): source_info: IsUHDDisc 40: J:/BDMV/
2022.11.30-08:29:16 (4744): bd set region ?
2022.11.30-08:29:16 (4744): Begin to open drivex: J
2022.11.30-08:29:16 (4744): opened i/o type 2
2022.11.30-08:29:16 (4744): opening drive J
2022.11.30-08:29:16 (4744): opened i/o
2022.11.30-08:29:16 (4744): currentProfile: 64
2022.11.30-08:29:16 (4744): got max lba 29694431
2022.11.30-08:29:17 (4744): got disc type 40
2022.11.30-08:29:17 (4744): Disc Is Encryption 1
2022.11.30-08:29:17 (4744): internal path J:/BDMV/
2022.11.30-08:29:18 (4744): aacs 1 bd+ 0
2022.11.30-08:29:18 (4744): got bdmv
2022.11.30-08:29:18 (4744): blu-ray 75F312C133A130DC34FD05F7C195EAFA20E51A56
2022.11.30-08:29:19 (4744): cert BEE=0x80 same
2022.11.30-08:29:19 (4744): server id 0
2022.11.30-08:29:19 (4744): got uhd bk!
2022.11.30-08:29:23 (4744): BK error
2022.11.30-08:29:23 (4744): ff error: 0
2022.11.30-08:32:12 (4744): http status code: 413
2022.11.30-08:32:12 (4744): failed to open 306
2022.11.30-08:32:12 (4744): End open drivex: J
2022.11.30-08:32:36 (38552): Source manager: open failed, delete source id 3.
2022.11.30-08:32:36 (38552): Source manager: open source flag:1,0,1,1,1
2022.11.30-08:32:41 (8376): DriveX msg: remove media in driveX J.
2022.11.30-08:32:41 (38552): Delete Source -1
2022.11.30-08:32:41 (38552): Source manager: open source flag:1,0,1,1,1
2022.11.30-08:35:28 (38552): View Page showed.
2022.11.30-08:35:54 (8376): opened i/o type 2
2022.11.30-08:35:54 (8376): opening drive J
2022.11.30-08:35:54 (8376): opened i/o
2022.11.30-08:35:54 (8376): currentProfile: 64
2022.11.30-08:35:54 (8376): got media type 15
2022.11.30-08:35:54 (8376): got max lba 22470751
2022.11.30-08:35:59 (8376): got disc type 20
2022.11.30-08:35:59 (8376): type Blu-ray BDMV
2022.11.30-08:35:59 (8376): volume label DEXTER SEASON 1 DISC 3
2022.11.30-08:35:59 (8376): Disc Is Encryption 1
2022.11.30-08:35:59 (8376): DriveX msg: media open(false) success in driveX J.
2022.11.30-08:35:59 (8376): DriveX msg: add media success in driveX J.
2022.11.30-08:35:59 (8376): DriveX msg: send open media msg to thread for driveX J.
2022.11.30-08:35:59 (38552): Source manager: add source id 4.
2022.11.30-08:35:59 (35884): bd set region ?
2022.11.30-08:35:59 (35884): Source open statusVD Yes, 2231-10-10, No
2022.11.30-08:35:59 (35884): Source open status:BD Yes, 2231-10-10, No
2022.11.30-08:35:59 (35884): Source open status:UHD Yes, 2231-10-10, No
2022.11.30-08:35:59 (35884): Source open status: BD Recorder Yes, 2231-10-10, No
2022.11.30-08:35:59 (35884): Source open status: 4K Recorder Yes, 2231-10-10, No
2022.11.30-08:35:59 (35884): source_info: BD 20: J:/BDMV/
2022.11.30-08:35:59 (35884): bd set region ?
2022.11.30-08:35:59 (35884): Begin to open drivex: J
2022.11.30-08:35:59 (35884): opened i/o type 2
2022.11.30-08:35:59 (35884): opening drive J
2022.11.30-08:35:59 (35884): opened i/o
2022.11.30-08:35:59 (35884): currentProfile: 64
2022.11.30-08:35:59 (35884): got max lba 22470751
2022.11.30-08:36:00 (35884): got disc type 20
2022.11.30-08:36:00 (35884): Disc Is Encryption 1
2022.11.30-08:36:00 (35884): internal path J:/BDMV/
2022.11.30-08:36:00 (35884): aacs 1 bd+ 0
2022.11.30-08:36:01 (35884): got bdmv
2022.11.30-08:36:01 (35884): blu-ray 61F3B4CC98F77CCB478EFB01972B9E043EA71339
2022.11.30-08:36:02 (35884): cert BEE=0x00 same
2022.11.30-08:36:02 (35884): server id 0
2022.11.30-08:36:04 (35884): main playlist 00003.mpls
2022.11.30-08:36:04 (35884): selected region A
2022.11.30-08:36:04 (35884): bd set region A
2022.11.30-08:36:04 (35884): MD5 E9EDBE4EAD5EAEB8743185BDB4946F9B
2022.11.30-08:36:04 (35884): got vuk
2022.11.30-08:36:04 (35884): drive info: BD-RE BH16NS55 | 1.00!
2022.11.30-08:36:04 (35884): got unit key 1
2022.11.30-08:36:04 (35884): blupath v=94
2022.11.30-08:36:04 (35884): blupath: movie disc
2022.11.30-08:36:04 (35884): Networking Get RRdata
2022.11.30-08:36:04 (35884): server id 0
2022.11.30-08:36:06 (35884): StealthyClone with BluPath
2022.11.30-08:36:06 (35884): full disc copy/play is supported
2022.11.30-08:36:06 (35884): got bdmv
2022.11.30-08:36:06 (35884): got playlists bdinfo.
2022.11.30-08:36:06 (35884): fake and same playlists.
2022.11.30-08:36:06 (35884): translate disc open.
2022.11.30-08:36:06 (35884): Disc Analysis Type 0
2022.11.30-08:36:11 (35884): update detector result.
2022.11.30-08:36:11 (35884): got extended bdinfo
2022.11.30-08:36:11 (35884): opened blu-ray
2022.11.30-08:36:11 (35884): End open drivex: J
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 0
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 37061536
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 34831136
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 1
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 18446520
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 10318520
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 2
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 37035832
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 34805432
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 3
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 22597632
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 22172032
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 4
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 22068200
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 20324200
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 5
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 22459320
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 20715320
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 6
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 33626984
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 31882984
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 7
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 18390832
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 10262832
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 8
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 18446520
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 10318520
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 9
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 18417472
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 10289472
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 10
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 37050336
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 34819936
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 11
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 37064304
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 34833904
2022.11.30-08:36:11 (35884): TitleInfo : BD Parse Clone Title WARRING. title ID = 12
2022.11.30-08:36:11 (35884): TitleInfoBD: total bitrate = 18428368
2022.11.30-08:36:11 (35884): TitleInfoBD: estimate video bitrate = 10300368
2022.11.30-08:36:11 (38552): Source manager: open 4 successful.
2022.11.30-08:36:11 (23752): StartSyncMetaInfoThread begin, 4
2022.11.30-08:36:11 (38552): View Page showed.
2022.11.30-08:36:11 (38552): Work manager: create BD fulldisc work 1 with source 4 and uiinfo 1.
2022.11.30-08:36:11 (11244): Not Null 0, dwPlayList = 3, playLists size = 13
2022.11.30-08:36:11 (11244): server id 0
2022.11.30-08:36:11 (38552): bd-fulldisk: FillWorkData 3 audios
2022.11.30-08:36:11 (36000): bd-fulldisk: FillWorkData 3 audios
2022.11.30-08:36:11 (38552): Source manager: open source flag:1,0,1,1,1
2022.11.30-08:36:34 (23752): error curl get: Couldn't connect to server
2022.11.30-08:36:55 (23752): error curl get: Couldn't connect to server
2022.11.30-08:36:57 (14708): MoviePoster Log: Volume(DEXTER_SEASON_1_DISC_3), DiscID(BD7516FD8F6CECF090012640A)
2022.11.30-08:36:57 (38552): bd-fulldisk: FillWorkData 3 audios
2022.11.30-08:36:57 (38552): bd-fulldisk: FillWorkData 3 audios
2022.11.30-08:36:57 (36000): bd-fulldisk: FillWorkData 3 audios
2022.11.30-08:37:17 (23752): error curl get: Couldn't connect to server
2022.11.30-08:37:17 (23752): Meta: the ownership is E_Meta_Is_Owner.

[Mona]

Okay, I will pass it to the developer.

[John down under]

Thanks, Mona. Fingers crossed for a good outcome.
Worst case, I can still play Zombieland UHD using by B-R / UHD player. I hope I don't have to resort to that.
Zappiti as part of my media centre is better and DVDFab mostly does a great job (this is a very rare exception) of converting disc files into media centre friendly files.

[John down under]

Okay, I will pass it to the developer.

Hi, Mona.
It's been more than 2 months since you said you would pass the information to the Zombieland developer. I don't know how this process works, but I thought 2 months would be plenty of time for the developer to tackle and hopefully fix this problem.
Given how much time has passed without any feedback, is it a reasonable assumption that the developer is not going to fix this problem?
Cheers, John

[Mona]

Hi, Mona.
It's been more than 2 months since you said you would pass the information to the Zombieland developer. I don't know how this process works, but I thought 2 months would be plenty of time for the developer to tackle and hopefully fix this problem.
Given how much time has passed without any feedback, is it a reasonable assumption that the developer is not going to fix this problem?
Cheers, John

It‘s an aacs2.1 source, I am afraid that there isn't further info available for this case.

[John down under]

It‘s an aacs2.1 source, I am afraid that there isn't further info available for this case.

OK. Thanks Mona. Either I'll try to buy a copy that's different and will hopefully work with the DVDFab Cloud Server (no way of telling without trying it) or I'll accept that I'm not going to use DVDFab to add Zombieland to my media centre.
Cheers, John

[halleyscomet]

Is there a path to resolving this issue with Zombieland UHD?

I get the same error message when trying to use the ripper or copy functions of DVD Fab on this disc.

The software states:
"Accessing DVDFab Cloud Server. It may take 2-3 minutes, please wait .... 0% UHD Blu-Ray Source: D:\[ZOMBIELAND]"

After approximately 2 - 3 minutes, the following error appears:
"An unknown error occurred. Please check if there is a new version at DvdFab website."

I have checked to see if there is an updated version and am currently on the most recent version: 12.1.1.3

Please advise.

[halleyscomet]

Adding Log:

2023.08.16-14:41:42 (8540): Source manager: open failed, delete source id 3.
2023.08.16-14:41:42 (8540): Source manager: open source flag:1,0,1,1,1
2023.08.16-14:41:49 (8540): Guide: SetGuideMode E_GuideType_Ripper
2023.08.16-14:41:49 (8540): UI manager: switch to Converter mode.
2023.08.16-14:41:49 (8540): View Page showed.
2023.08.16-14:41:49 (8540): View Page showed.
2023.08.16-14:53:47 (5756): DriveX msg: remove media in driveX D.
2023.08.16-14:53:47 (8540): Delete Source -1
2023.08.16-14:53:47 (8540): Source manager: open source flag:1,0,1,0,1
2023.08.16-14:55:20 (5756): opened i/o type 2
2023.08.16-14:55:20 (5756): opening drive D
2023.08.16-14:55:21 (5756): opened i/o
2023.08.16-14:55:21 (5756): currentProfile: 64
2023.08.16-14:55:21 (5756): got media type 15
2023.08.16-14:55:21 (5756): got max lba 29694431
2023.08.16-14:55:27 (5756): got disc type 40
2023.08.16-14:55:27 (5756): type UHD BDMV
2023.08.16-14:55:27 (5756): volume label ZOMBIELAND
2023.08.16-14:55:27 (5756): Disc Is Encryption 1
2023.08.16-14:55:27 (5756): DriveX msg: media open(false) success in driveX D.
2023.08.16-14:55:27 (5756): DriveX msg: add media success in driveX D.
2023.08.16-14:55:27 (5756): DriveX msg: send open media msg to thread for driveX D.
2023.08.16-14:55:27 (8540): Source manager: open source flag:1,0,1,0,1
2023.08.16-14:55:28 (8540): set folder D:/BDMV/ with type 2
2023.08.16-14:55:28 (8540): opening folder D:/BDMV/
2023.08.16-14:55:28 (8540): Disc Is Encryption 0
2023.08.16-14:55:28 (8540): Source manager: add source id 4.
2023.08.16-14:55:28 (5044): bd set region ?
2023.08.16-14:55:28 (5044): Source open statusVD Yes, 2231-10-10, No
2023.08.16-14:55:28 (5044): Source open status:BD Yes, 2231-10-10, No
2023.08.16-14:55:28 (5044): Source open status:UHD Yes, 2231-10-10, No
2023.08.16-14:55:28 (5044): Source open status: BD Recorder Yes, 2231-10-10, No
2023.08.16-14:55:28 (5044): Source open status: 4K Recorder Yes, 2231-10-10, No
2023.08.16-14:55:28 (5044): source_info: IsUHDDisc 40: D:/BDMV/
2023.08.16-14:55:28 (5044): bd set region ?
2023.08.16-14:55:28 (5044): Begin to open drivex: D
2023.08.16-14:55:28 (5044): opened i/o type 2
2023.08.16-14:55:28 (5044): opening drive D
2023.08.16-14:55:28 (5044): opened i/o
2023.08.16-14:55:28 (5044): currentProfile: 64
2023.08.16-14:55:28 (5044): got max lba 29694431
2023.08.16-14:55:29 (5044): got disc type 40
2023.08.16-14:55:29 (5044): Disc Is Encryption 1
2023.08.16-14:55:30 (5044): internal path D:/BDMV/
2023.08.16-14:55:30 (5044): aacs 1 bd+ 0
2023.08.16-14:55:31 (5044): blu-ray DF510309CADE65638278268DB3C90BB7FB124B47
2023.08.16-14:55:32 (5044): cert BEE=0x80 same
2023.08.16-14:55:32 (5044): got uhd bk!
2023.08.16-14:55:35 (5044): BK error
2023.08.16-14:55:35 (5044): ff error: 0
2023.08.16-14:56:52 (5044): http status code: 413
2023.08.16-14:56:53 (5044): failed to open 306
2023.08.16-14:56:53 (5044): End open drivex: D
2023.08.16-15:01:56 (8540): Source manager: open failed, delete source id 4.
2023.08.16-15:06:09 (8540): Source manager: select video files for open.
2023.08.16-15:06:09 (8540): opened i/o type 0
2023.08.16-15:06:09 (8540): opening iso D:/
2023.08.16-15:06:09 (8540): Disc Is Encryption 0
2023.08.16-15:06:09 (8540): Source manager: open source flag:1,0,1,1,1
2023.08.16-15:06:09 (8540): Source manager: add source id 5.
2023.08.16-15:06:10 (10432): bd set region ?
2023.08.16-15:06:10 (10432): Source open statusVD Yes, 2231-10-10, No
2023.08.16-15:06:10 (10432): Source open status:BD Yes, 2231-10-10, No
2023.08.16-15:06:10 (10432): Source open status:UHD Yes, 2231-10-10, No
2023.08.16-15:06:10 (10432): Source open status: BD Recorder Yes, 2231-10-10, No
2023.08.16-15:06:10 (10432): Source open status: 4K Recorder Yes, 2231-10-10, No
2023.08.16-15:06:10 (10432): source_info: IsUHDDisc 40: D:/BDMV/
2023.08.16-15:06:10 (10432): bd set region ?
2023.08.16-15:06:10 (10432): Begin to open drivex: D
2023.08.16-15:06:10 (10432): opened i/o type 2
2023.08.16-15:06:10 (10432): opening drive D
2023.08.16-15:06:10 (10432): opened i/o
2023.08.16-15:06:10 (10432): currentProfile: 0
2023.08.16-15:06:10 (10432): End open drivex: D
2023.08.16-15:07:55 (8540): Source manager: open failed, delete source id 5.
2023.08.16-15:07:55 (5756): DriveX msg: remove media in driveX D.
2023.08.16-15:07:55 (8540): Delete Source -1
2023.08.16-15:07:55 (8540): Source manager: open source flag:1,0,1,1,1
2023.08.16-15:48:09 (5756): opened i/o type 2
2023.08.16-15:48:09 (5756): opening drive D
2023.08.16-15:48:09 (5756): opened i/o
2023.08.16-15:48:09 (5756): currentProfile: 64
2023.08.16-15:48:09 (5756): got media type 15
2023.08.16-15:48:09 (5756): got max lba 29694431
2023.08.16-15:48:16 (5756): got disc type 40
2023.08.16-15:48:16 (5756): type UHD BDMV
2023.08.16-15:48:16 (5756): volume label ZOMBIELAND
2023.08.16-15:48:16 (5756): Disc Is Encryption 1
2023.08.16-15:48:16 (5756): DriveX msg: media open(false) success in driveX D.
2023.08.16-15:48:16 (5756): DriveX msg: add media success in driveX D.
2023.08.16-15:48:16 (5756): DriveX msg: send open media msg to thread for driveX D.
2023.08.16-15:48:16 (8540): Source manager: add source id 6.
2023.08.16-15:48:16 (10664): bd set region ?
2023.08.16-15:48:16 (10664): Source open statusVD Yes, 2231-10-10, No
2023.08.16-15:48:16 (10664): Source open status:BD Yes, 2231-10-10, No
2023.08.16-15:48:16 (10664): Source open status:UHD Yes, 2231-10-10, No
2023.08.16-15:48:16 (10664): Source open status: BD Recorder Yes, 2231-10-10, No
2023.08.16-15:48:16 (10664): Source open status: 4K Recorder Yes, 2231-10-10, No
2023.08.16-15:48:16 (10664): source_info: IsUHDDisc 40: D:/BDMV/
2023.08.16-15:48:16 (10664): bd set region ?
2023.08.16-15:48:16 (10664): Begin to open drivex: D
2023.08.16-15:48:16 (10664): opened i/o type 2
2023.08.16-15:48:16 (10664): opening drive D
2023.08.16-15:48:16 (10664): opened i/o
2023.08.16-15:48:16 (10664): currentProfile: 64
2023.08.16-15:48:16 (10664): got max lba 29694431
2023.08.16-15:48:17 (10664): got disc type 40
2023.08.16-15:48:17 (10664): Disc Is Encryption 1
2023.08.16-15:48:17 (10664): internal path D:/BDMV/
2023.08.16-15:48:18 (10664): aacs 1 bd+ 0
2023.08.16-15:48:19 (10664): blu-ray DF510309CADE65638278268DB3C90BB7FB124B47
2023.08.16-15:48:19 (10664): cert BEE=0x80 same
2023.08.16-15:48:19 (10664): got uhd bk!
2023.08.16-15:48:23 (10664): BK error
2023.08.16-15:48:23 (10664): ff error: 0
2023.08.16-15:49:41 (10664): http status code: 413
2023.08.16-15:49:41 (10664): failed to open 306
2023.08.16-15:49:41 (10664): End open drivex: D
2023.08.16-15:50:34 (8540): Source manager: open failed, delete source id 6.
2023.08.16-15:50:34 (8540): Source manager: open source flag:1,0,1,1,1

[halleyscomet]

Mona Any updates here?

[Mona]

Mona Any updates here?

I am afraid not, the aacs2.1 source is not supported.