Title Support Request Decryption Keys Broker, The Assassin, 2 Guns, Eden Lake

[ChisumMP]

Since more then two weeks decryption keys do not update. For mentioned titles there are no keys, although you were promising "1 or 2 days". Can I expect future key updates for my lifelong suscription?

[Mona]

Please send the dvdfab_internal log file to us first, thanks.

[ChisumMP]

Here you go:

As I told you, I never got a message from disc messenger and could not decrypt these discs..I never had this kind of problems before.

[Mona]

Here you go:

As I told you, I never got a message from disc messenger and could not decrypt these discs..I never had this kind of problems before.

I have passed the log file to the developer. You may uninstall and then reinstall the drive to have a try.

If you have a different drive, please give it a try too.

[Balthazar2k4]

I haven't seen any keys for any of my new titles in almost two weeks. Has nothing to do with drives. It's not just you ChisumMP

[Mona]

Hi both, some have been fixed, please kindly try it again, thanks.