UHD Copy DVDFab does not support your UHD drive, please check the supported drivers here

[MediaLover]

I've been using DVDfab for years now with my current install of MacOS as well as my Buffalo drive. All of a sudden I'm getting messages from DVDfab 12 AND 13 that "DVDFab does not support your UHD drive, please check the supported drivers here". It'll do it a bunch of time and after a reboot (or two) it will have no problem with the drive again and rip the disc no problem. Having to reboot my machine every time I rip a new disc is slowing me down A LOT. Anyone know had experience with this issue before?

[Mona]

Thanks for posting, please provide the dvdfab13.log file from DVDFab13 log folder and send it to us to help check the problem, thank you.

[MediaLover]

Sorry for the late response. I didn't get an email notification that you'd replied. Where do I send the log to?

[Mona]

Sorry for the late response. I didn't get an email notification that you'd replied. Where do I send the log to?

Please submit the log file using the Feedback feature in DVDFab13. It will automatically create a Ticket that can be found at DVDFab member center > Get Support section.