UHD Drive Tool What is the issue?

[Rainfellow]

Why are you trying to force me to purchase and "upgrade" to make your program work with my "unfriendly" drive. Even thought i have already patched it and MakeMKV shows that it's patched and works on all UHD Discs, but your software doesn't? What do I need to do to make your program actually work? It worked until I updated it to the newest version, now it's wanting my to buy another program.

I'm on version 13.0.2.5. Let me know what you may need to help me resolve this, thank you.

[Mona]

Thank you for posting.

MakeMKV shows that it's patched and works on all UHD Discs, but your software doesn't?

The developers are working on it. Please wait for some time, thank you.

[Rainfellow]

My apologies that it's taken so long to respond to this, life and all that, HOWEVER..... as of version 13.0.2.9 this issue has NOT been fixed. is there anything I can do to help you with this? Logs, screenshots, anything as I would like to be able to use what I paid for at some point in time. MakeMKV still works so I'm using that in the meantime. Thank you for your time.

[Rainfellow]

I am on version 13.0.3.0 now and I am still having to use MakeMKV to rip my 4k discs, even though I have a patched firmware. I am adding the log files, as well as the info from MakeMKV. I hope these are helpful in someway so that I can use this feature in the future, thank you for your time.

I had to cut the DVDFab13.log file down to the current incident as it was bigger than I can upload, if you would like the full size one, I can cut it into pieces to fit in to the upload protocol.

MakeMKV.txt
utilities.log
DVDFab13.log