An Unknown Error Occurred

[Pacer1]

I can't get anything to work on Dvdfab 9 v9.1.8.3 (Win) every time I load a disc all I get is An Unknown Error Occurred please check dvdfab for latest version I've tried re-installing but still the same result it looks like other people are having the same problem
Are Dvdfabs servers down ??

[MasterBlaster]

Unknown Error

I too am not able to rip anything and am getting an unknown error occurred asking to check for a later version.

[signals]

All

There is a server problem, they are working on it. Sorry for the inconvenience.

[Schnupfer1]

hello
This problem seems to occur at fas all users. Even here in Germany !!
Older versions of DVDFab are affected by this . We touch on a server Problem .

http://forum.dvdfab.cn/showthread.php?t=26549

[Hexen525]

All

There is a server problem, they are working on it. Sorry for the inconvenience.

Thanks for the heads up

Only seems to be affecting Bluray disks though. DVDs working fine.

[signals]

The problem effects all locations, it is non-geographic in nature and impacts only BD discs. Some older BDs will still work normally.

[Hexen525]

The problem effects all locations, it is non-geographic in nature and impacts only BD discs. Some older BDs will still work normally.

YEAH! It's fixed! Thanx much guys

<big hugs all around>

[signals]

All
The problem is partially corrected, but not 100% of previously supported titles are restored yet. Hope your disc works as Hexan525's did, but not all will at this time.

[theonlyjeff]

It looks like you are still having problems with your servers(?) after several days. When will you be operational again? Thanks for working on this problem!

[signals]

Are you serious? Have patience, it will be soon enough.

[bazookaman]

Is this problem still going on? Still getting an internal error.

[bazookaman]

still having this problem. is there a timeframe for fixing it?

[Wilson.Wang]

still having this problem. is there a timeframe for fixing it?

Hi,

Please tell us the Blu-ray title, region code and post the DVDFab internal log file.

Thanks!

[bazookaman]

Hi,

Please tell us the Blu-ray title, region code and post the DVDFab internal log file.

Thanks!

R1 Dawn of the Planet of the Apes. And apparently I have no internal DVDFab log. I choose "Open Log Folder" and nothing happens.

[signals]

Use the search function in Windows Explorer to look for the filename DVDFab_internal.log