Unable to search network from movie server

avw611

Hi,

My question is about adding new Shares to the Movie Server.
When I first setup my Movie Server I created a link under the Video section and this is how I access all my content on the NAS drive.
Now I'm trying to add another link connecting to a different shared folder on the NAS. However, when I select the Search Network option to locate the shared folder I get nothing - it fails to find any servers on my network. What is going on?
The Movie Server is properly connected to the network, I can see if from my computer and am able to manually copy files to the local storage - I've been forced to use it in this painful way for the past few weeks.
The NAS Media Server works fine, the folder I set up when I first got the DVDFab Movie Server still works - I just cannot add any new ones.
My NAS is a Synology Diskstation.

Any Help would be much appreciated.

ting

Hi,

My question is about adding new Shares to the Movie Server.
When I first setup my Movie Server I created a link under the Video section and this is how I access all my content on the NAS drive.
Now I'm trying to add another link connecting to a different shared folder on the NAS. However, when I select the Search Network option to locate the shared folder I get nothing - it fails to find any servers on my network. What is going on?
The Movie Server is properly connected to the network, I can see if from my computer and am able to manually copy files to the local storage - I've been forced to use it in this painful way for the past few weeks.
The NAS Media Server works fine, the folder I set up when I first got the DVDFab Movie Server still works - I just cannot add any new ones.
My NAS is a Synology Diskstation.

Any Help would be much appreciated.
avw611

Yes, I know this problem, I think the function of Search Network have some defects, I am prepare to check it.

Could you send the log to me ?

reklov

I have the same issue. I can´t mount any folder of all my devices. The only way to watch a movie i have to copy the file to the internal HD.

Down2Earth

I have the same issue. I can´t mount any folder of all my devices. The only way to watch a movie i have to copy the file to the internal HD.
reklov

Ting noted he was prepared to check it out and to send a log to him, from past experience its the fastest route to getting your problem looked at and fixed......if you want this fixed in feature releases send him your log outlined here: https://forum.dvdfab.cn/forum/dvdfab-english/dvdfab-movie-server/362263-official-guide-for-log-submissions

avw611

Sorry I have no idea how to obtain the logs.
The method documented here: https://forum.dvdfab.cn/forum/dvdfab...og-submissions does not work, it requests some password I do not know about. According to this thread https://forum.dvdfab.cn/forum/dvdfab-english/dvdfab-movie-server/349029-accessing-movie-server-by-web-gui-is-blocked-by-password this method is no longer supported anyway, and when I try to follow the procedure documented in this thread I am able to log on however I can not see any way of downloading the logs.
Is there a new way of downloading these logs?

Dead Eye

Go to the local WebAPP, click on settings...see bottom right corner of included image. Then look for the zip file in your designated download folder.
.

lamster

Go to the local WebAPP, click on settings...see bottom right corner of included image. Then look for the zip file in your designated download folder.
.
Dead Eye

Or just click on add folder in that image avw611, and add the path to where your movies are on your NAS, Worked for me with various locations I have movies, I found this workaround after
having the same issue as you when trying to add a path via the movie server, it would just hang then throw an error when trying to add my NAS

avw611

Thanks Dead Eye, sadly my WebAPP (:32080) looks a bit different, I have no Download Log button:

Is there a different WebAPP I should be using?

Dead Eye

What version of the SDK are you running?

avw611

Thanks lamster for your suggestion, I used Add Folder to add my NAS share. I'm not sure what it does though because I can't see any change or any new folder.
Maybe it takes a while - I will check again in a few hours.

avw611

What version of the SDK are you running?
Dead Eye

1.0.3.1

Dead Eye

avw611...if you do not have the screen I posted where did you add a folder...on your NAS or on the movie server?

Dead Eye

Can you bump your SDK up to 1.0.3.7...or even go to the v20.. series?

avw611

avw611...if you do not have the screen I posted where did you add a folder...on your NAS or on the movie server?
Dead Eye

avw611

Can you bump your SDK up to 1.0.3.7...or even go to the v20.. series?
Dead Eye

Pressing the OTA Update does nothing. I assumed (perhaps foolishly), that I have the latest version

Dead Eye

Well, it's your call but I would at least go to 1.0.3.7...better library management. This unit can be downgraded in the event you don't like what you see...we are in a perpetual BETA cycle while the engineers address user problems.

avw611

I don't have a problem with upgrading, it's just that I always assumed that OTA Update guarantees you have the latest version.
Are these the instructions to follow?
https://www.dvdfab.cn/tips/flash-firmware-of-movie-server.htm

Does this mean I lose all existing settings?

Dead Eye

Use a USB 2.0 thumb drive and update that way...clean DATA first as prescribed.

Dead Eye

Cleaning DATA...
.
https://forum.dvdfab.cn/forum/dvdfab-english/dvdfab-movie-server/366984-how-to-clean-data
.

Dead Eye

This link has the procedure to upgrade via USB...this can be used for all subsequent upgrades.
.
https://forum.dvdfab.cn/forum/dvdfab-english/dvdfab-movie-server/359432-dms-v1-0-3-6-beta-is-out-please-try-it