Amazon Music can no longer be analyzed.

Toschek · 2026-08-05T08:47:48+00:00

Hello, Since yesterday (Amazon rolled out a layout update), analysis is no longer possible, and naturally, downloads aren’t working either. The “Analyze” b...

vickedd

has not worked since July 20, 2026

Lonster

Working today….

simchris

not working for me today with clean install…posted log and screenshot in separate thread in case my issue not same….

admin…feel free to merge if needed

udo.strotmann

i got the same problem, the button ist green but does not work, i hope they will fix ist soon 😡

breesor4

Toschek It is doing the exact same thing for me. frustrating !

breesor4

breesor4 I might add that my Streamfab for Amazon is not working either. Double frustrating!!

Leandersu

Same Problem. Green button does not work

simchris

I can analyze stuff, but fails on download.

simchris

working for me again today, here in US

ami1

Amazon Music downloads fail even in Japan.
For example, the following albums cannot be downloaded at all.
I contacted customer support, but I haven’t received a reply yet.
It’s really frustrating.

https://music.amazon.co.jp/albums/B0FYTQNX97

Celspin

No reply to me either. I raised a ticket, but nothing.

Toschek

Dear developers,

Even though you aren’t officially present in this forum, I hope that at least a message or two gets passed on to you. After all, there is no response from Support.

I think it would only be fair if we users were at least given a heads-up if the outage is going to be prolonged (over 4 weeks) so we could potentially pause our subscriptions—since, after all, they cost money.

It’s just a suggestion. Thanks anyway for the hard work on the programming.

Best regards,
Toschek

simchris

Be sure to try all the usual tricks
a) logout of Prime Music
b) clear cache/temp foder (will lose queue)
c) consider changing DNS
d) actually play some music on the normal desktop app (not SF), to “bless” your IP as legit
e) log back ihto Prime in SF, choose artist, use the PLAY > to just play for a bit; stop
f) try again to add something to queue, try to download
Remember PRIME has various CDN issues worldwide and stuff can stop working for day or two, then start working again.

Toschek

@simchris
Thanks for the tips, but as I mentioned earlier, I’ve already tried all of that. It seems the situation in Europe is different from the US. It’s impossible to even run an analysis because the green “Analyze” button won’t activate; right now, it’s just a graphic element with no actual function. This all started with Amazon’s layout update and the switch to a new DRM system. Since I use StreamFab and MusicFab daily (in moderation), I can pinpoint exactly when the issue began.

And since I’m not the only one experiencing this, I assume the developers need to take action to fix it.

simchris

Toschek
yeah, i have the new layout and had the DRM hiccup this past week.
Waited 3 days, and stuff started working again. But yeah, US and Europe are different animals (for one thing you don’t have a psycho running the country, generally…. sigh…..)

🙂 hang in there!

josch

I can confirm: Analyze Button doesn’t start an analysis anymore on Amazon. Please care about it as quick as possible.

simchris

Started to get fails again. I think there is a serious CDN issue with Amazon, which may clear up in near future.
Be sure to put in support ticket if still having issues!

simchris

Well, totally borked in the U.S. now for me. Did full clean install, uninstall; relaunch, got the “you have too many devices active do you want to use this one” - continue; then get the dread Chrome version out of date issue.

Will wait couple of days to retry. Sigh.

jameshof

It fails at the analysis stage on all Amazon Music downloads now (west coast US).

simchris

jameshof
I get the Chrome needs update error here (US/Westcoast).

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