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    DRM Removal for Movies Unable to remove DRM from any downloaded TV Shows

    Hello,

    I have found that for the last few weeks that I have not been able to removed the DRM from my downloaded TV shows.

    The process shows as failed and when checking the logs, [Error:5] makes several appearances.

    Environment is as follows:

    Win 10
    iTunes 12.6.1
    DVD Fab 10.0.4.4 Beta

    I have attached the log for troubleshooting.

    Many thanks.
    Attached Files

    #2
    Hi,rossmclaren
    I have forwarded the issue to the related deparment. thanks

    Comment


      #3
      Is there any progress with this?

      I am keen to use the product with my iTunes library, and I am concerned at the lack of communication since raising this issue.

      Comment


        #4
        What is the TV show name?
        Is it has special characters?
        DEV is checking removal failed issue.
        User Manual for DVDFab v10 (pdf)

        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab10\Log
        For Mac: Finder> Documents> DVDFab10> Log

        DVDFab Player 5:
        For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

        Comment


          #5
          The TV shows are Smallville and Sarah Millican.

          No special characters are used in any of the TV Shows I am trying to use.

          Thanks.

          Comment

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