Between 3 and 8 seconds of silence in m4p files converted to m4a

[Balarizaaf]

When using the DRM Removal utility for iTunes, 3 out of 5 converted songs include a 3-8 seconds gap with no data in it (as shown by the analysis done using WavePad). Any suggestions?

• iTunes version 12.9.2.6 download from Apple, not the MS Store
• DRMRemoval version 2.0.0.2
• Dual CPU E5-2650v3 - 64GB RAM

[Mona]

Hi Balarizaaf,

Please post the drm log file and dvdfab_internal.log file.

Also, what player did you use for the playback?

[Balarizaaf]

Hello Mona ,

Here are the logs as per requested. As for the player, the gap happens in all players (as you can see from the sound analysis I attached initially and from the frequency spectrogram attached in this reply).

Best regards,

[Mona]

Hello Mona ,

Here are the logs as per requested. As for the player, the gap happens in all players (as you can see from the sound analysis I attached initially and from the frequency spectrogram attached in this reply).

Best regards,

Thank you for the info, we will check as soon as possible.

[Balarizaaf]

Mona ,
FYI, I've updated DVDFab to 11.0.0.9 and Windows 10 to version 1809 but the results are the same (probably because DRMRemoval.exe is still on 2.0.0.2).

[Balarizaaf]

Mona Also, forgot to mention that the issue isn't with specific files. A file can fail once, then you re-run the conversion on that file alone and it works fine. However, this isn't an acceptable workaround as I have thousands of files to convert and can't check each one manually for error and reconvert the faulty ones individually.

[Balarizaaf]

Mona Any news on this?

[Ashley]

Mona Any news on this?

Hi, we are still working on the issue. Any update, we will keep you posted, thanks.