DVDFab Forum - Converted iTunes Rental Still shows as Rental and is removed by iTunes

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Converted iTunes Rental Still shows as Rental and is removed by iTunes

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  • Converted iTunes Rental Still shows as Rental and is removed by iTunes

    After converting an iTunes rental, when I add the converted file back to iTunes, it still shows under the Rentals section. Next time i open iTunes the file is removed because it's past the rental period. How do I add the converted file back to iTunes so it stays there and can be viewed again on my iPad in the future?

  • #2
    We will see if we can reproduce and get back to you.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

    Comment


    • #3
      Originally posted by rknabe View Post
      After converting an iTunes rental, when I add the converted file back to iTunes, it still shows under the Rentals section. Next time i open iTunes the file is removed because it's past the rental period. How do I add the converted file back to iTunes so it stays there and can be viewed again on my iPad in the future?
      Please post your drm log and dvdfab_internal.log file. Thanks.
      DVDFab log default location:
      For Windows: C:\Users\User Name\Documents\DVDFab11\Log
      For Mac: Finder>Documents>DVDFab11>Log

      DVDFab Player 5:
      For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
      For Mac: Finder>Documents>DVDFab Player 5>Log

      Guide for adding attachments in a post
      --Please use attachment button to attach your most recent log files.

      Comment


      • #4
        Iíll try another one this week and send you the logs. Thanks.

        Comment


        • #5
          Here are the logs from a conversion completed today.
          Attached Files

          Comment


          • #6
            Originally posted by rknabe View Post
            Here are the logs from a conversion completed today.
            I have passed the log files to the developers, will keep you posted.
            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
            For Mac: Finder>Documents>DVDFab11>Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
            For Mac: Finder>Documents>DVDFab Player 5>Log

            Guide for adding attachments in a post
            --Please use attachment button to attach your most recent log files.

            Comment


            • #7
              Thank you!

              Comment

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