Hello,
I've used the DRM Removal For Apple product for a couple of years now, however, I haven't needed to use it in over a year so I just downloaded the latest version of DVDFab (11.0.8.9), renewed my license for DRM Removal For Apple and updated to the latest version of iTunes (12.10.7.3).
I opened iTunes and made sure I could play the downloaded files that I want to remove the DRM from so I know iTunes is working OK. I've then tried to use the program on a couple of my iTunes files but the process is failing and it's not giving me any details.
Based on what I've seen in some other threads I'm attaching a couple of my log files in the hopes these will help.
Please let me know if you need any additional details or log files.
Thanks for your help,
Kevin
I've used the DRM Removal For Apple product for a couple of years now, however, I haven't needed to use it in over a year so I just downloaded the latest version of DVDFab (11.0.8.9), renewed my license for DRM Removal For Apple and updated to the latest version of iTunes (12.10.7.3).
I opened iTunes and made sure I could play the downloaded files that I want to remove the DRM from so I know iTunes is working OK. I've then tried to use the program on a couple of my iTunes files but the process is failing and it's not giving me any details.
Based on what I've seen in some other threads I'm attaching a couple of my log files in the hopes these will help.
Please let me know if you need any additional details or log files.
Thanks for your help,
Kevin
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