Newly installed DMS Cannot Detect Internal Hard Drive

[october262]

are you using the quick format or the long format ??

[CPUTO]

To: October262, As you suggested, I tried a USB flash drive (2.)), and the DMS found it immediately and was able to play the movie I had recorded on it from DVDFab 11. I am a little nervous about udating to the latest DMS beta version because everything else works so well. Got any other thoughts? Thanks!

[CPUTO]

I can't find my reply in the forum posting, so I am posting it again. Sorry if this is a duplication. The drive is formatted to NFTS. I removed it from the DMS and inserted it into a PC drive bay. It works fine. I put it back into the DMS, and the DMS cannot detect it.

[october262]

do USB flash drives work ok ??
might try updating to the latest DMS beta version.

[CPUTO]

The WD 4TB drive is already formatted to NFTS, and the DMS cannot detect it. Just to make sure that the drive is working, I mounted it in a PC, and it works fine. Put it back into the DMS, and it cannot find the drive.

[october262]

what are the internal HDD formatted as ??
NTFS or FAT32 try reformatting to NTFS and see if the DMS will detect the HDD.

[CPUTO]

My new DMS cannot detect either of two brand new internal 3.5 " SATA hard drives (WD 4TB or Seagate Iron Wolf 10TB). I have DMS versiopn 2.2.1.

When I go to Settings==>System Maintenance==>Disk Manager, the screen says:

No Disk Detected.

I did a hardware reset, and nothing changed. The DMS works fine with my movies stored on my network.

I tried the drives unformatted, right out of the factory box, and the DMS could not detect and format them.

I formatted the 4TB with Windows 7x and added a movie file made with DVDFab 11, but the DMS cannot detect the internal HD.

What else can I do to help my DMS dectect the internal hard drive?