can't copy anything

[Lenora]

I have had DVD Fab for maybe 4 or 5 years. Never had a problem but about a year ago couldn't copy ANTHING. Upgraded to V8 and did a couple of backups and haven't used it for about 6 mos and now tried Downton Abbey and it wouldn't copy. Not even sure what error message i got. Was thinking about upgrading to 9 but hate to waste the money if it isn't going to work.

[glenns]

If you have version 8 version 9 is free.Post your internal log file and if you tried to burn to disk then post your fabburn file also see how in the link below.

[Lenora]

I d/l DVD Fab 9 and it said it copied my newly purchased Downton Abbey. and they it said it was burned successfully. There is nothing on the DVD (usually I can see where it was burned) and I tried it in 2 dvd players
here is one of the logs
DVDFab 9.1.1.9 (2013/12/20 06:38:35)

0m 00.45s: Transfer settings successful.
0m 00.46s: warning: FabPlay: invalid gpu detect handle
0m 00.48s: GPUAccelerate: 0
0m 00.49s: GPUAccelerate setting: 0, 0
0m 00.50s: CUDA cap: 0
0m 00.51s: Support coreavc decode: 0
0m 00.53s: Lighting shrink status: 0, 0
0m 00.54s: Graphics info: : :
Profile Manager :: Begin Load Profile
0m 00.64s: Load config successful.
0m 00.71s: Windows os type is: 12.
0m 08.73s: Profile Manager :: End Load Profile


DVDFab 9.1.1.9 (2013/12/20 07:17:07)

0m 03.01s: Start preload dll...
0m 03.07s: Load dll successful.
0m 03.08s: Start load fabplay dll...
0m 03.31s: Load fabplay dll successful.
0m 03.34s: Transfer settings successful.
0m 03.35s: info: fabcheck logpath= C:/Users/Lenora/Documents/DVDFab9/Log/
0m 04.07s: fab_check_gpu is running ...
0m 06.61s: fab_check_gpu run successful
0m 06.65s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 2
0m 06.66s: GPUAccelerate: 7
0m 06.68s: GPUAccelerate setting: 0, 0
0m 06.69s: CUDA cap: 0
0m 06.70s: Support coreavc decode: 0
0m 06.72s: Lighting shrink status: 0, 0
0m 06.74s: Graphics info: NVIDIA GeForce 9100M G : :
0m 06.77s: Load config successful.
0m 06.80s: Windows os type is: 12.
0m 09.32s: Option check status: Failed
0m 09.33s: HD Decrypter-1-0-215811
0m 09.35s: DVD to DVD (Gold)-0-0-200011
0m 09.36s: DVD to DVD-0-0-200011
0m 09.37s: DVD to Mobile-0-0-200011
0m 09.38s: Blu-ray to Blu-ray-0-0-200011
0m 09.46s: Blu-ray to Mobile-0-0-200011
0m 09.47s: File to Mobile-0-0-200011
0m 09.49s: Blu-ray to DVD-0-0-200011
0m 09.50s: File to DVD-0-0-200011
0m 09.51s: File to Blu-ray-0-0-200011
0m 09.53s: File Mover-1-0-215811
0m 09.54s: Blu-ray to 3D-0-0-200011
0m 09.56s: 2D to 3D-0-0-200011
0m 09.57s: Blu-ray Decrypt-1-0-200011
0m 09.59s: DVD Decrypt-1-0-200011
0m 09.61s: Start get sys number.
0m 09.63s: Serial number is: 00-17-c4-60-7e-91:00-23-8b-8b-5b-61
0m 09.64s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 09.65s: Version is: 9119
0m 09.67s: Product is: 2
0m 09.68s: Connect type is: 1
0m 11.26s: Times of connecting error is: 0
0m 11.28s: Parse string is: OV:9119
0m 11.31s: Parse string is: BV:9118
0m 11.75s: Option check status: NewWork
0m 11.77s: HD Decrypter-1-0-215811
0m 11.80s: DVD to DVD (Gold)-1-0-215811
0m 11.87s: DVD to DVD-1-0-215811
0m 11.89s: DVD to Mobile-1-0-215811
0m 11.90s: Blu-ray to Blu-ray-1-0-215811
0m 11.92s: Blu-ray to Mobile-1-0-215811
0m 11.93s: File to Mobile-1-0-215811
0m 11.94s: Blu-ray to DVD-1-0-215811
0m 11.96s: File to DVD-1-0-215811
0m 11.97s: File to Blu-ray-1-0-215811
0m 11.99s: File Mover-1-0-215811
0m 12.01s: Blu-ray to 3D-1-0-215811
0m 12.04s: 2D to 3D-1-0-215811
0m 12.05s: Blu-ray Decrypt-1-0-200011
0m 12.09s: DVD Decrypt-1-0-200011
0m 12.11s: End check info.
0m 12.13s: connect 0 : start.
0m 12.34s: Init GPU settings successful.
0m 12.36s: CommmandLine:
0m 14.35s: Begin init preview play engine.
0m 16.52s: Init DirectShow engine successful.
0m 16.79s: connect 0 : 1:1-10:1-11:1-12:1-13:1-14:1-15:1-
0m 21.09s: Profile Manager :: End Load Profile
0m 22.01s: Burn engine: start init.
0m 26.15s: Burn engine: type-0.
0m 26.16s: Burn engine: 0- E:\ [TSSTcorp CDDVDW TS-L633A AC00 (Ide)].
0m 26.18s: Burn engine: end init.
0m 28.32s: Init setting page successful.
2m 05.01s: Start get sys number.
2m 05.03s: Serial number is: 00-17-c4-60-7e-91:00-23-8b-8b-5b-61
2m 05.04s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
2m 05.06s: Version is: 9119
2m 05.07s: Product is: 2
2m 05.08s: Connect type is: 0
2m 05.54s: Times of connecting error is: 0
2m 05.56s: Parse string is: 2:1431567527
2m 05.57s: Parse string is: OV:9119
2m 05.58s: Parse string is: BV:9118
2m 05.59s: Parse string is: S:f9d823dd6c2795e0e7b5d29af3539f71
2m 06.08s: Option check status: NewWork
2m 06.09s: HD Decrypter-1-0-215811
2m 06.10s: DVD to DVD (Gold)-1-0-215811
2m 06.11s: DVD to DVD-1-1-2015514
2m 06.13s: DVD to Mobile-1-0-215811
2m 06.14s: Blu-ray to Blu-ray-1-0-215811
2m 06.15s: Blu-ray to Mobile-1-0-215811
2m 06.17s: File to Mobile-1-0-215811
2m 06.18s: Blu-ray to DVD-1-0-215811
2m 06.19s: File to DVD-1-0-215811
2m 06.21s: File to Blu-ray-1-0-215811
2m 06.22s: File Mover-1-0-215811
2m 06.23s: Blu-ray to 3D-1-0-215811
2m 06.25s: 2D to 3D-1-0-215811
2m 06.26s: Blu-ray Decrypt-1-0-200011
2m 06.27s: DVD Decrypt-1-0-200011
2m 28.61s: Init driveX with I/O mode: 0
2m 29.53s: opening drive E
2m 29.87s: opened i/o
4m 33.45s: opening drive E
4m 34.61s: opened i/o
4m 34.63s: got media type 4
4m 34.80s: got max lba 2285887
4m 34.88s: got disc type 10
4m 34.94s: type DVD-VIDEO
4m 34.96s: volume label Downton Abbey D1
4m 35.01s: Open blu-ray disc expired time: 215811
4m 35.03s: internal path E:/VIDEO_TS/
4m 35.05s: got copyright 0 0
4m 35.39s: got udf/iso
4m 36.06s: got discinfo
4m 36.08s: pathplayer enabled
4m 36.30s: button: vts_1 menu_1 pgc_1 cell_1 sector_0 count_6
4m 38.75s: button: vts_1 menu_1 pgc_3 cell_1 sector_80 count_8
4m 38.79s: button: vts_1 menu_1 pgc_6 cell_1 sector_144 count_4
4m 40.70s: button: vts_1 menu_1 pgc_4 cell_1 sector_106 count_3
4m 40.77s: button: vts_1 menu_1 pgc_2 cell_1 sector_63 count_1
4m 40.82s: button: vts_1 menu_1 pgc_5 cell_1 sector_119 count_6
4m 41.17s: got dvdinfo
4m 41.18s: opened dvd
4m 56.68s: UILog:OnMsgToolbar_Start
4m 56.69s: UILog:Msg Start : ready start
4m 56.71s: UILog:Msg Start : start test run work
4m 56.73s: UILog:right button to null, work falg = -1
4m 56.76s: UILog:Msg Start : run work
4m 56.77s: UILog:Run current Work.
4m 56.79s: UILog:Begin work copy or converter.
4m 56.82s: UILog:start running at thread.
4m 56.83s: Start get sys number.
4m 56.85s: Serial number is: 00-17-c4-60-7e-91:00-23-8b-8b-5b-61
4m 56.86s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
4m 56.88s: Version is: 9119
4m 56.89s: Product is: 2
4m 56.90s: Connect type is: 2
4m 57.26s: Times of connecting error is: 0
4m 57.28s: Parse string is: 1:30
4m 57.29s: Parse string is: OV:9119
4m 57.31s: Parse string is: BV:9118
4m 57.35s: UILog:return flag at start running at thread ok.
4m 57.71s: UILog:MsgWork:WorkStatus_Start
4m 57.78s: DVD Copy
4m 57.79s: Source: E:/
4m 57.81s: SourceSize: 4463 MB
4m 57.82s: OutputSize: 4300 MB
9m 28.00s: UILog:MsgWork:WorkStatus_Start
10m 17.27s: opening drive E
10m 18.46s: opened i/o
10m 18.48s: got media type 12
10m 18.56s: got max lba 0
10m 18.73s: Burn data size is: 2125
10m 18.75s: Burn disc space is: 4482
10m 19.42s: burn folder C:\Users\Lenora\Documents\DVDFab9\Temp\MainMovie\D ownton Abbey D1\ with VSO
18m 09.04s: UILog:MsgWork:current work finish : 3
18m 51.43s: opening drive E
18m 51.90s: opened i/o
18m 51.92s: got media type 12
18m 52.01s: got max lba 0

[glenns]

You didn't post the fabburn log but I will take a good guess here seems their are 4 shows on a disk so try turning pathfinder off in Fab settings and try again just for this disk that give you trouble like this one, when done turn it back on.

[Lenora]

I am really sorry about being so dense. But when I go to General tab under Common settings I don't find Pathfinder. It lists Genreal A/V Codec, Preview, Sound, Network, Diagnosis.

Also the version 9 is very different looking that the Version 8.

here is the burn log

2013-12-22 07:11:57 ---- ******************** Log session stop 22-Dec 07:11:57.865 PID 5400********************
2013-12-22 07:11:32 Info Disc ejected by user while parsing.
2013-12-22 07:11:14 Info Parsing disc ...
2013-12-20 10:40:25 Info Disc ejected by user while parsing.
2013-12-20 10:40:23 Info Parsing disc ...
2013-12-20 09:01:03 Info Disc ejected by user.
2013-12-20 09:00:12 Info Writable disc DVD+R inserted. Ready to write
2013-12-20 08:59:32 Info Disc ejected by user.
2013-12-20 08:55:17 Info Disc (DVD-ROM) not empty.
2013-12-20 08:55:17 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2013-12-20 08:55:17 Info Drive has IDE-ATAPI physical interface
2013-12-20 08:55:17 Info New Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-L633A AC00 [E] (Ide)
2013-12-20 08:54:47 Info Disc (DVD-ROM) not empty.
2013-12-20 08:53:55 Info Parsing disc ...
2013-12-20 08:53:48 Info Disc ejected by user.
2013-12-20 08:52:46 Info Writable disc DVD+R inserted. Ready to write
2013-12-20 08:52:18 Info Parsing disc ...
2013-12-20 08:52:02 Info Disc ejected by user while parsing.
2013-12-20 08:52:00 Info Parsing disc ...
2013-12-20 08:51:56 Info Disc ejected by user while parsing.
2013-12-20 08:51:54 Info Parsing disc ...
2013-12-20 08:51:38 Info Disc ejected by user.
2013-12-20 08:46:08 Info Disc (DVD-ROM) not empty.
2013-12-20 08:46:07 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2013-12-20 08:46:07 Info Drive has IDE-ATAPI physical interface
2013-12-20 08:46:07 Info New Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-L633A AC00 [E] (Ide)
2013-12-20 08:43:48 Info Disc (DVD-ROM) not empty.
2013-12-20 08:42:57 Info Parsing disc ...
2013-12-20 08:42:22 Info Disc ejected by user while parsing.
2013-12-20 08:42:20 Info Parsing disc ...
2013-12-20 08:42:16 Info Disc ejected by user while parsing.
2013-12-20 08:41:52 Info Parsing disc ...
2013-12-20 08:41:38 Info Disc ejected by user while parsing.
2013-12-20 08:40:50 Info Parsing disc ...
2013-12-20 08:40:37 Info Disc ejected by user while parsing.
2013-12-20 08:37:02 Info Parsing disc ...
2013-12-20 07:37:06 Info Disc ejected by user while parsing.
2013-12-20 07:37:04 Info Parsing disc ...
2013-12-20 07:36:58 Info Disc () not empty.
2013-12-20 07:35:56 Info Writable disc DVD+R inserted. Ready to write
2013-12-20 07:35:28 Info Parsing disc ...
2013-12-20 07:35:07 Info WRITE SUCCESS: Disc written
2013-12-20 07:35:07 Info Finalization Time 00:00:55 - Total completion time 00:07:43
2013-12-20 07:34:11 Info Write finished in 00:06:47 - Finalization start here. Avg. burn rate 4.34
2013-12-20 07:27:43 Info Lead-in burning time (mS) 18887
2013-12-20 07:27:24 Info Write started 1088848 sectors to write
2013-12-20 07:27:24 Info Init success: DVD+R
2013-12-20 07:27:24 Info Writing speed requested x8.0, effective x8.0
2013-12-20 07:27:24 Info Available write speed: 8x ,6x ,4x ,2.4x
2013-12-20 07:27:24 Info Media ID: CMC MAG-M01-00
2013-12-20 07:27:24 Info Media type: DVD+R
2013-12-20 07:27:24 Info Ultra DMA mode 5 (ATA100)
2013-12-20 07:27:24 Info Scanned files #7, folder #2 - total size 2228869120 b. (2.08 Gb.)
2013-12-20 07:27:24 Info Inserted media type : DVD+R
2013-12-20 07:27:24 Info Write started
2013-12-20 07:27:21 Info Writable disc DVD+R inserted. Ready to write
2013-12-20 07:26:32 Info Disc ejected by user.
2013-12-20 07:22:04 Info Disc (DVD-ROM) not empty.
2013-12-20 07:22:02 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2013-12-20 07:22:02 Info Drive has IDE-ATAPI physical interface
2013-12-20 07:22:02 Info New Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-L633A AC00 [E] (Ide)
2013-12-20 07:21:46 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2013-12-20 07:21:46 Info Drive has IDE-ATAPI physical interface
2013-12-20 07:21:46 Info New Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-L633A AC00 [E] (Ide)
2013-12-20 07:17:30 Info Current Drive selected : 1:0:0 - TSSTcorp CDDVDW TS-L633A AC00 [E] (Ide)
2013-12-20 07:17:30 Info Using Advanced SPTI interface
2013-12-20 07:17:30 Info System default language : English (United States)
2013-12-20 07:17:30 Info User default language : English (United States)
2013-12-20 07:17:30 Info DLL Version : 4.0.21.489
2013-12-20 07:17:30 Info DLL : C:\Program Files\DVDFab 9\vso_hwe.dll
2013-12-20 07:17:30 Info Version : 9, 1, 1, 9
2013-12-20 07:17:30 Info ExeName : C:\Program Files\DVDFab 9\DVDFab.exe
2013-12-20 07:17:30 Info OS : Microsoft Windows Vista Home Premium (Build 6001: Service Pack 1)
2013-12-20 07:17:30 ---- ******************** Log session start 20-Dec 07:17:30.792 PID 5400********

[glenns]

See DVD on the top bar see screen shot make sure you click dvd for dvd settings ok.Also your burn rate is 8x your burning speed is set too fast burn at 1/2 disk rated speed 4x for this disk.Also if you use plus r disks like you have now check the box in screen shot #15 to make them play better on different machines.

[glenns]

If you tried the other things and still can't get it to work its a old drive and needs replacing.

After looking up the firmware for this drive the latest is from 2009 so sorry to say Samsung doesn't appear to support it anymore.

You can buy a new blu ray USB plug in burner drive for about $55.00 new check on line.

[Lenora]

thank you for your time. I think it might be my dvd writer. I tried burning a music cd and it says it is writing but it gets to finalizing and it stays at 98 percent. then I tried my desktop and those drives are having issues so now I am going to try my husband's new laptop with my external dvd writer - although I tried that on my laptop and it says something about burning rights. So maybe I will try my husband's desktop. What a pain.