Announcement

Collapse
No announcement yet.

Please! help

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Please! help

    Hi, I have bought and paid for this product; I have lost my registration key...............and my e-mail that I used to purchase no longer exists. So I cannot recieve any info from you's!

    email references removed

    I couldn't find an "Update Profile'' tab like on most group websites.

    Also; My product does not work anymore; I have gone through the forum and have tried implementing some of the suggested fixes with limited succes.

    Currently I get the " media is single layered, please insert a double layered DVD", I changed the DVD to DVD setting from 9 to 5. this worked 1 time. It seems to revert back to 9 all the time. I've tried changing it in the settings; with limited success. I also get a "DVD to DVD has expired" message.

    And when I get the switch from 9 to "5" to stay , the process fails.

    Please, I like this product when it works. please send me a detailed list of solutions to try; BEYOND what I have already tried above.
    Last edited by W&B; 01-05-2010, 07:32 PM. Reason: removed email

    #2
    Go on to DVDFab.com and change your email first and then request a new key
    "Beer is living proof that God loves us and wants us to be happy." - Benjamin Franklin 1706-1790

    Comment

    Working...
    X