While updating to the latest software I have multiply errors. I hit retry and they worked, but I got the warning" Qt Platform plugin Windows". It won"t run even after I have uninstalled, Used an earlier version and used a restore point several days earlier. What can I do?
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Hi,kensue49
Please go to C:/Program Files/DVDFab 9/platforms folder, and delete is-KPITD.tmp file, then restart DVDFab to see the result.
If cannot find is-KPITD.tmp file in DVDFab 9/platforms folder, please click Tool button>Folder option>View, to tick "Show hidden file, folders, and drive", and then you should find that file.
Check if there is any other files rather than just ,
if yes, only keep the three files and delete all other files.Last edited by geilee; 08-20-2014, 04:22 AM.
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Hi,
Please re-download DVDFab and reinstall DVDFab.
Please tell us the result.
Thanks!
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!
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