BUG? Incompatible with EVGA GTX 970 ACX 2.0

[Yanta]

I recently purchased a GTX 970 ACX 2.0 4GB EVGA graphics card.

I installed nvidia drivers 347.52.

Every time I attempted to run DVDFab 9.1.8.8 it would crash programs, then 10 seconds later the system would suffer a BSOD.

I couldn't uninstall the app because it said the installation files were corrupted.

I ran SFC /SCANNOW several times, ran a CHKDSK, and ran my OCZ Toolbox to see if the SSD drive was experiencing errors.

I manually uninstalled it and did a clean install. At the end of the install the system suffered another BSOD.

I reinstalled Windows from scratch. When I installed DVDFab 9 (which I did after all other programs), it caused another BSOD.

I reinstalled the GTX 660 Ti I previously had installed, reinstalled Windows from scratch again, then all programs and finally DVDFab 9.1.8.8. No problems. It works.

Put the GTX 970 back in, reinstalled Windows from Scratch and then all programs and finally DVDFab 9.1.8.8, and BSOD yet again.

There is no minidump file I can attach and there is nothing in the event log that I can see.

Is this a bug or something I've done?

Is there a fix or work around if it is a bug, without having to put my old card back?

thanks
Tanya

NVIDIA System Information report created on: 03/09/2015 11:48:24
System name: TANYA-PC

[Display]
Operating System: Windows 7 Ultimate, 64-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: GeForce GTX 970
Driver version: 347.52
Direct3D API version: 11
Direct3D feature level: 11_1
CUDA Cores: 1664
Core clock: 1164 MHz
Memory data rate: 7010 MHz
Memory interface: 256-bit
Memory bandwidth: 224.32 GB/s
Total available graphics memory: 20198 MB
Dedicated video memory: 4096 MB GDDR5
System video memory: 0 MB
Shared system memory: 16102 MB
Video BIOS version: 84.04.2F.00.70
IRQ: 16
Bus: PCI Express x16 Gen3
Device Id: 10DE 13C2 29743842
Part Number: G401 0010

[Components]

nvui.dll 8.17.13.4752 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.13.4752 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.4752 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.4752 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.4752 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.4752 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.760.0 NVIDIA Control Panel
nvCplUI.exe 8.1.760.0 NVIDIA Control Panel
nvWSSR.dll 6.14.13.4752 NVIDIA Workstation Server
nvWSS.dll 6.14.13.4752 NVIDIA Workstation Server
nvViTvSR.dll 6.14.13.4752 NVIDIA Video Server
nvViTvS.dll 6.14.13.4752 NVIDIA Video Server
nvDispSR.dll 6.14.13.4752 NVIDIA Display Server
NVMCTRAY.DLL 8.17.13.4752 NVIDIA Media Center Library
nvDispS.dll 6.14.13.4752 NVIDIA Display Server
PhysX 09.14.0702 NVIDIA PhysX
NVCUDA.DLL 8.17.13.4752 NVIDIA CUDA 7.0.23 driver
nvGameSR.dll 6.14.13.4752 NVIDIA 3D Settings Server
nvGameS.dll 6.14.13.4752 NVIDIA 3D Settings Server

[lixichen]

BUG? Incompatible with EVGA GTX 970 ACX 2.0

Hi, Yanta

Please paste your log file here.

C:\Users\user name\Documents\DVDFab9\Log

Thank you for your feedback!

[Yanta]

Hi, Yanta

Please paste your log file here.

C:\Users\user name\Documents\DVDFab9\Log

Thank you for your feedback!

Terribly sorry, There is NO Log!

Just to clarify - I upgraded my video card. When I attempted to run DVDFab is caused a BSOD. I couldn't uninstall it because it said installation files corrupted. So I manually did uninstall. Now I CANNOT re install the product without causing BSOD.

It tries to install software, and then blue screens the computer. I've checked there are NO logs, NO mini dumps, NOTHING in event log and not a single DVDFab registry entry.

With all due respect, I did specify this in my original post and I would have posted a log if one was available.

I have also run a Memtest - No problems.

The BSOD Stop code (BCCode) is 0x00000050 - which is commonly related to video issues.