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    Other virus in download 10.0.3.6

    Downloaded 10.0.3.6 and Norton detected "Trojan.Gen8!cloud" and I can not run the DVDFAB program anymore..............

    #2
    No problem here ... Norton 360 .....

    Comment


      #3
      Same issue with Norton Security Premium and 10.0.3.6. Blocked as Trojan.Gen8!cloud. Have added to exception list.

      Comment


        #4
        Bitdefender also flagged as virus, "Graftor" variant.

        Comment


          #5
          Update virus

          Having same issue, Norton reported trojan virus in update and rejected update.

          Comment


            #6
            Same issue here...

            Included a screen capture just in case it helps you.
            Attached Files

            Comment


              #7
              Norton Internet Security blocks version 10.0.3.6

              I tried to update today and it wouldn't allow it due to the virus described in this thread. Does anyone know it they're working on this?

              Comment


                #8
                There's no virus just put an exception in your antivirus program and get on with it.
                How to post the internal log


                Things should be made as simple as possible, but no simpler.
                Albert Einstein

                Comment


                  #9
                  Same

                  I have the same issue:

                  NIS
                  Category: Resolved Security Risks
                  Date & Time,Risk,Activity,Status,Recommended Action
                  4/26/2017 8:59:38 PM,High,dvdfab.exe (Trojan.Gen.8!cloud) detected by Auto-Protect,Blocked,Resolved - No Action Required

                  Comment


                    #10
                    Difficult

                    Tried several things .. Norton believes it is a high risk trojan and continues to block 10036

                    Comment


                      #11
                      DVDFab phones home and that is a red flag for AV software. If you downloaded the installer from here there is no Trojan or virus. If you got it from some other site you're on your own.
                      How to post the internal log


                      Things should be made as simple as possible, but no simpler.
                      Albert Einstein

                      Comment


                        #12
                        Hi,

                        Thanks for your feedback.

                        We will check it ASAP.

                        Thanks!

                        Wilson
                        Please post your logs the default location is:
                        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                        Please use attachment button and attach your most recent, Internal log and post right here.
                        If it's the burning issue, please also attach burn log.

                        Thanks!

                        Comment


                          #13
                          I scanned the installer, installed without issue, scanned the working software with Malwarebytes Pro and nothing.
                          How to post the internal log


                          Things should be made as simple as possible, but no simpler.
                          Albert Einstein

                          Comment


                            #14
                            It's a false positive. not DVDFab's problem.

                            We updated the installer, you can re-download it to fix it.

                            Thanks!

                            Wilson
                            Please post your logs the default location is:
                            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                            Please use attachment button and attach your most recent, Internal log and post right here.
                            If it's the burning issue, please also attach burn log.

                            Thanks!

                            Comment


                              #15
                              There is no virus, have Kaspersky security no problem with 10.0.3.6 download.

                              Comment

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