Other I need help

[Serena712]

I put a disk in to burn and it starts scanning media and that all it does. I have no idea what to do. Please help

[GregiBoy]

First read the "Help Us Help You" threads and post the info that is required and then we may be able to.

[Serena712]

I still need help

I have windows 7 so I am unable to find the log for errors. I still have the same problem it is scanning media continuously. Is there a different way to acces the log for windows 7

[Guest]

Your two threads have been merged.
Do not start more threads on the same subject stick to the original one so others can help without jumping all over the forum.

[Guest]

It is much easier for someone to help here on the forum then by PM so lets keep it here for those that have an idea can see to help.

1- What region movie is it?
2- What is the name of the movie?
3- What version of fab are you using. V7? ? ?.
4- Have you cleaned the disc?
5- Have you checked for scratches?

[GregiBoy]

Yes, let's play 20 questions !!!!

[Guest]

Signals or Maineman.
I have a PM from the OP that says she is not able to reply to this thread and is getting a no permission message.

I am running late and have to be off line for the next hour can anyone help with this..........

[maineman]

Hi Serena,

I'm not seeing anything on my end that would prevent you from posting here.
Anything on your end besides no permission?

Please pm me with your reply.
I can always have you start another thread and re-create the previous posts

[Serena712]

Ok I can now reply LOL. I do not know the steps for updating firmware. Considering I am a PC nub I need to be told in small steps. I am getting the error=122 now when trying to burn any of my movies which are Ugly truth and A perfect getaway. I am using memorex dvd's to burn on to. Since downloading dvd fab I have been able to burn on movies which was Wolfman and after that I got the error message

[GregiBoy]

This error code basically means that the blanks are crap, your drive is crap, or both.

122 HWS_FAILED_CALIBRATING 22 // Write failed at the beginning of the media (often a media that is poorly supported by the drive)

You need t post the logs as outlined in the "Help Us help You" threads. Links in my signature below otherwise we cannot go any further.

[Serena712]

I tried using Help Us help you DVD to DVD but in in windows 7 there must be a different route to the logs. Cause I have no document and settings under c:drive. If you could tell me how to navigate there I would gladly do it. I will do anything to get this up and running.

[Serena712]

This is all I could find 18:07:28: You are going to try "DVD to DVD" option.
18:07:28: Analyzing of DVD started
18:07:47: Analyzing of DVD completed successfully
18:07:47: Copy process started
18:19:36: Copy process completed successfully
18:20:18: Burn DVD folder (C:\Users\Schnider Family\Documents\DVDFab\Temp\FullDisc\UGLY_TRUTH\) started
18:21:37: Task_2 failed! Error=122

[maineman]

The logs are in a folder named DVDFab.
Look in Documents.

If you can't find it, just type it in at
Search programs and files

[AGJ]

in WIndows 7 click start-documents-DVDFab-Logs and then post all the most recent logs available

[Guest]

FYI....
This problem was resolved via an international phone call - walk through.

Problem #1. Dirty source disc.

Problem #2. Very poor quality blank disc.

Problem #3. Burning speed too high for poor quality blank disc.

Problem #4. Extremely high frustration level.

Second international phone call to walk through setting up imgburn.