Announcement

**CBR929** · 10-25-2010, 01:31 AM

Hi KimmieBoo

Please post you logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please just attach your most resent log(s) and post right here.
CBR929

**KimmieBoo** · 10-25-2010, 10:53 PM

2010-10-24 21:47:34 ---- ******************** Log session stop 24-Oct 21:47:34.468 PID 2232********************
2010-10-24 21:45:50 Info Disc ejected by user while parsing.
2010-10-24 21:45:49 Info Parsing disc ...
2010-10-24 21:45:47 Info Disc ejected by user while parsing.
2010-10-24 21:45:44 Info Parsing disc ...
2010-10-24 21:44:06 Info No disc in drive.
2010-10-24 21:44:03 Info Writable disc DVD-R inserted. Ready to write
2010-10-24 21:43:50 Info Parsing disc ...
2010-10-24 21:43:31 Info No disc in drive.
2010-10-24 21:43:25 Info Writable disc DVD-R inserted. Ready to write
2010-10-24 21:43:12 Info Parsing disc ...
2010-10-24 21:43:10 Info No disc in drive.
2010-10-24 21:43:08 Info Writable disc DVD-R inserted. Ready to write
2010-10-24 21:42:53 Info Parsing disc ...
2010-10-24 21:41:43 Info No disc in drive.
2010-10-24 21:41:40 Info Writable disc DVD+R inserted. Ready to write
2010-10-24 21:41:27 Info Parsing disc ...
2010-10-24 21:40:42 Info Writable disc DVD+R inserted. Ready to write
2010-10-24 21:40:31 Info Parsing disc ...
2010-10-24 21:39:57 Info Writable disc DVD+R inserted. Ready to write
2010-10-24 21:39:45 Info Parsing disc ...
2010-10-24 21:39:39 Info No disc in drive.
2010-10-24 21:39:36 Info Writable disc DVD+R inserted. Ready to write
2010-10-24 21:39:24 Info Parsing disc ...
2010-10-24 21:39:21 Info No disc in drive.
2010-10-24 21:39:16 Info Writable disc DVD+R inserted. Ready to write
2010-10-24 21:39:05 Info Parsing disc ...
2010-10-24 21:39:00 Info No disc in drive.
2010-10-24 21:38:49 Info Writable disc DVD+R inserted. Ready to write
2010-10-24 21:38:37 Info Parsing disc ...
2010-10-24 21:00:48 Info Can't read disc.
2010-10-24 20:59:26 Info Can't read disc.
2010-10-24 19:59:18 Info Disc (DVD-ROM) not emtpy.
2010-10-24 19:57:57 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2010-10-24 19:57:56 Info Drive has IDE-ATAPI physical interface
05:52:02: Analyzing of DVD started
05:53:08: Task_1 failed! Error=401
DVDFab 7.0.5.1 (2010/05/03 19:11:49)

1m 12.48s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 1 filemover 1

DVDFab 7.0.5.1 (2010/05/03 19:12:44)

0m 23.04s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 1 filemover 1
6m 22.73s: detected dvd
6m 23.15s: drive E
6m 23.15s: video dvd 1
6m 23.15s: volume label AVATAR
6m 23.28s: detected dvd
6m 23.32s: drive E
6m 23.32s: video dvd 1
6m 23.32s: volume label AVATAR
7m 26.12s: got copyright 1 fe
7m 27.39s: got udf/iso
7m 31.26s: got discinfo
8m 13.15s: got dvdinfo

**CBR929** · 10-25-2010, 10:59 PM

Hi KimmieBoo
Please up date to the newest version you will find it here ,
remember to install as administrator... instead of clicking run click save then open the folder and right click and install the program as administrator.

05:53:08: Task_1 failed! Error=401

401 DVD_Error_Quality Unreachable,

Give this a try and post back
CBR929

**90312** · 10-25-2010, 11:08 PM

You are using a really old version of Fab "DVDFab 7.0.5.1 (2010/05/03 19:11:49)" c&p form your log. If you are using version 7.0.5.1 you should update.

**KimmieBoo** · 10-25-2010, 11:57 PM

thanks guys on the instructions on how to download the latest version... did hat successfully.. had no problem copying the DVD to the harddrive. but again it won't recognize the blank DVD that I insert .... sayings NO MEDIA DETECTED IN DRIVE E: PLEASE INSERT A COMPATABLE MEDIA TO START THE WRITE PROCESS... EVERY DVD that I insert.. it doesn't like and won't accept.... it still is searching for a DVD to write on.. any suggestions now? Thank you.

**CBR929** · 10-26-2010, 12:15 AM

Hi KimmieBoo
Please install ImgBurn as your burn engine you will find it here along with a tutorial on how to set it up
CBR929

**90312** · 10-26-2010, 12:23 AM

A couple of things to check: be sure the quality box (center bottom) is set to DVD-5 for a single layer blank. And check the green circle to go into common settings then go down to “Write” and make sure the DVD-5 setting does not exceed 4472, that will make do what you describe. See attachment:
The advice from CBR929 is probably the best you are going to get!

Attached Files

**KimmieBoo** · 10-26-2010, 01:44 AM

HI guys.. thank for the help... I will try your suggestions tomorow.. off to bed, work in the morning comes early..

**prican1493** · 10-27-2010, 10:01 PM

It happened to me too

It happened to me as well. And I couldn't figure out what was going on and why it kept spitting out. It was giving me an error message like no media detected or something like that and I was getting real aggravated but I started to give up when I found a website by accident and it explained to me what could happen. I don't know what Windows you're using but I am using Windows XP but here is the website so that you can research it and it will explain it to you and what to do to fix the problem.

Account Suspended

http://www.theeldergeek.com/restore_missing_cd_or_dvd_drive.htm

**KimmieBoo** · 11-01-2010, 12:59 AM

Hi everyone.

Prican1493 thank you for the advice.. but when I go on that site you recoomended.. it is just full of so much information and with me be newbie at this,,, way too confusion for me.. but thank you anyway..

I do have one question for everyone.. could the problem be this.. I have purchased the DVD FAb about two years ago... do I have to purchase a renew license for version 8to work.. or does the one I purchase two years ago give me a lifetime? I know these are stupid questions for all of you experts out there.. but I am a newbie.. and appreciate all the "english tems" you could give me..
so in point form
1) do I have to make a purchase to renew my DVD FAB for version 8 to work?
2) and if I do, could this have been my problem all along.. it will copy to the harddrive,, just not copy from the harddrive to a blank DVD be the result.

again.. thank you very much for all your help!!! it is greatly appreciated.

**90312** · 11-01-2010, 01:04 AM

Could be, click the "?" at the top then about and see if it has expired.

**Anny** · 11-03-2010, 08:09 AM

Originally posted by KimmieBoo View Post

Hello everyone.. need some help.... all feedback is appreciated. OK, here is the problem.. I have an external DVD Burner(Memorex). I can place a DVD in it, and it will copy the data on that DVD to my harddrive... however it will not allow me to put a blank DVD into it and copy onto the new clean DVD...(worked in the past hundreds of times) I have tried DVD + and DVD-.. but for some reason it does not recognize that blank DVD.. error message that appears is "recognizing new DVD", and then after about 5 tries of trying to read the blank DVD it spits it out... can't be the types of DVD I am using... could it be that the DVD Burner is shot.. and will only copy to the hardrive.. That's why I had to buy the external DVD burner in the first place.. wore the internal one out in my desktop.. and the one that was in my destop did the very same thing.. would copy fine to the harddrive.. but wouldn't allow me to burn anything to a blank DVD.... any suggestions would be greatful... thanks!

Hi KimmieBoo,

This is Anny from DVDFab support team. Please offer us your registered email or order number when purchasing, then we will check in our database and help you to solve your renewing issue.

Please send your email to anny@dvdfab.com.

Best regards,
Anny
DVDFab Support Team

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