Failure backing up 'The Other Guys' with ProtectedDisc

[dbooksta]

Went to burn and got the following (see attached logs for complete process):

10:12:05: Copy process completed successfully
10:12:09: Encryption started
10:38:02: Encryption completed successfully
10:39:03: Task_2 failed! Error=1
10:39:04: Process failed!

[fengtao]

Hi dbooksta,

What writable media do you use?

Please try BD-RE at first, then a good brand of BD-R.

Best Regards,
Fengtao

[fengtao]

Hi dbooksta,

Please re-download DVDFab v8072 and try again to see the result, thanks.

Best Regards,
Fengtao

[dbooksta]

In this case Verbatim 4x BD-Rs. I've backed up at least 10 other BDs onto discs from this batch without any burn problems. I'll try again with a different disc.

Feature request: If burning fails due to the disc could you prompt for a new disc so we don't have to run the rip/encode processes again?

[dbooksta]

I re-downloaded v8.0.7.2B again and tried inserting a different disc to burn and got the same result: A prompt "Process Failed!". See attached logs.

[j&b]

Hi, could you please tell us what drive do you use?
Try update the firmware for it.

[dbooksta]

Tried again with RiData 4x BD-Rs, which have never given me trouble, and got the same result.

[fengtao]

Please wait for a while, I'll build a new installer for you to try again.

[DiabloZoe]

I don't get a failure I am using a BDRE and I get through backing up all the way I just cant get it to play!! Usually when I pop a BDRE in it will be a few sec then I get the disc cannot be played but I get to where you have the little loading dots on the bottom then I get the disc cannot be played!!

[dbooksta]

Still failing after downloading your latest build. Logs attached.

FYI I'm using a Lite-On IHBS212 with latest firmware version 5L07.

[DiabloZoe]

I don't get a failure I am using a BDRE and I get through backing up all the way I just cant get it to play!! Usually when I pop a BDRE in it will be a few sec then I get the disc cannot be played but I get to where you have the little loading dots on the bottom then I get the disc cannot be played!!

I am posting a screen shot that I have got with 2 brand new TDK BDRE discs! I figured if they wont play in my player maybe fab will load them up and I can play them in fabs player and I get the above posted error

[j&b]

I am posting a screen shot that I have got with 2 brand new TDK BDRE discs! I figured if they wont play in my player maybe fab will load them up and I can play them in fabs player and I get the above posted error

Btw: what player do you use?

[DiabloZoe]

I was using an LG BH08! And Ijust went out and bought a LG BH 10 to make sure it was not my burner!! I am gonna try the new one now!

[dbooksta]

Same failure with 'Salt'

Same failure backing up 'Salt' -- logs attached.

[vWvSTATICvWv]

I guess I'm not the only one. Same failure with my Pioneer BDR205. Tried both SALT and RE3 multiple times. Wait for an update...