Tangled freeze problems

[0brian]

Having problems with Tangled keeps freezing up at different spots in the movie. Also had this problem with Jackass 3. Same dvd fab version used.8.0.8.5. Here are my logs. Don't know why it says i selected burn speed selected x4.0 when i selected x2.0 Any reason why this would happen when i selected x2.0


2011-03-30 20:07:54 ---- ******************** Log session stop 30-Mar 20:07:54.624 PID 2788********************
2011-03-30 20:07:54 Info WRITE SUCCESS: Disc written
2011-03-30 20:07:54 Info Finalization Time 00:11:15 - Total completion time 00:28:07
2011-03-30 19:59:10 Info Write finished in 00:16:52 - Finalization start here. Avg. burn rate 17.40
2011-03-30 19:37:19 Info Lead-in burning time (mS) 16617
2011-03-30 19:41:41 Info Write started 11223200 sectors to write
2011-03-30 19:41:41 Info Writing speed requested x4.0, effective x4.0
2011-03-30 19:41:41 Info Available write speed: 8x ,4x ,2x
2011-03-30 19:41:41 Info Media ID: PHILIP-R04-00
2011-03-30 19:41:41 Info Media type: BD-R Sequential
2011-03-30 19:41:41 Info Scanned files #63, folder #15 - total size 22983194528 b. (21.40 Gb.)
2011-03-30 19:41:41 Info Inserted media type : BD-R Sequential
2011-03-30 19:41:41 Info Write started
2011-03-30 19:41:41 Info Writable disc BD-R Sequential inserted. Ready to write
2011-03-30 19:41:41 Info Parsing disc ...
2011-03-30 19:37:19 Info No disc in drive.
2011-03-30 19:37:19 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2011-03-30 19:37:19 Info Drive has Serial ATA physical interface
2011-03-30 19:37:19 Info New Drive selected : 0:1:0 - HL-DT-ST BD-RE WH10LS30 1.00 [E] (Scsi)
2011-03-30 19:02:22 Info Disc (BD-ROM) not empty.
2011-03-30 19:02:22 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu Ray-R Seq., Blu Ray-R Rnd., Blu Ray-RE
2011-03-30 19:02:22 Info Drive has Serial ATA physical interface
2011-03-30 19:02:22 Info New Drive selected : 0:1:0 - HL-DT-ST BD-RE WH10LS30 1.00 [E] (Scsi)
2011-03-30 18:58:00 Info Current Drive selected : 0:1:0 - HL-DT-ST BD-RE WH10LS30 1.00 [E] (Scsi)
2011-03-30 18:58:00 Info Using Advanced SPTI interface
2011-03-30 18:58:00 Info System default language : English (United States)
2011-03-30 18:58:00 Info User default language : English (United States)
2011-03-30 18:58:00 Info DLL Version : 4.0.15.480
2011-03-30 18:58:00 Info DLL : C:\Program Files (x86)\DVDFab 8\vso_hwe.dll
2011-03-30 18:58:00 Info Version : 8, 0, 8, 5
2011-03-30 18:58:00 Info ExeName : C:\Program Files (x86)\DVDFab 8\DVDFab.exe
2011-03-30 18:58:00 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-03-30 18:58:00 ---- ******************** Log session start 30-Mar 18:58:00.320 PID 2788********************


2011-03-30 18:58:00 ---- ******************** Log session stop 30-Mar 18:58:00.320 PID 4784********************
2011-03-30 18:58:00 Info Current Drive selected : 0:1:0 - HL-DT-ST BD-RE WH10LS30 1.00 [E] (Scsi)
2011-03-30 18:58:00 Info Using Advanced SPTI interface
2011-03-30 18:58:00 Info System default language : English (United States)
2011-03-30 18:58:00 Info User default language : English (United States)
2011-03-30 18:58:00 Info DLL Version : 4.0.15.480
2011-03-30 18:58:00 Info DLL : C:\Program Files (x86)\DVDFab 8\vso_hwe.dll
2011-03-30 18:58:00 Info Version : 8, 0, 8, 5
2011-03-30 18:58:00 Info ExeName : C:\Program Files (x86)\DVDFab 8\DVDFab.exe
2011-03-30 18:58:00 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)


DVDFab 8.0.8.5 (2011/03/30 18:57:42)

0m 00.59s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 29.98s: detected blu-ray
0m 30.01s: drive E
0m 30.01s: blu-ray type 1
0m 30.03s: volume label TANGLED
0m 30.81s: root 8CD81FF219295532_VOLUME_SET_ID:TANGLED:TANGLED:TAN GLED
0m 31.57s: aacs 1 bd+ 0
0m 32.57s: got discinfo
0m 32.77s: got bdmv
0m 32.77s: got agid 0
0m 32.79s: sent host cert chal
0m 32.80s: got drive cert chal
0m 32.80s: BEC 0
0m 32.80s: DRIVE_VENDOR 0x0116
0m 32.85s: got drive key
0m 33.36s: got host key signature
0m 33.36s: verified drive signature
0m 33.36s: verified host signature
0m 33.40s: sent host signature and key point
0m 33.41s: got bus key
0m 33.41s: got volume id
0m 33.41s: got volume id mac
0m 33.41s: volume id is correct
0m 33.41s: got vid
0m 33.44s: blu-ray 76F906E58264607E99C81F61D8C4E5C83264C329
0m 34.35s: D 9E223870
0m 34.36s: got vuk
0m 34.67s: got unit key 1
1m 07.15s: got extended bdinfo
1m 07.17s: opened blu-ray
8m 29.84s: Blu-ray Copy: Main Movie
8m 29.84s: Source: E:\BDMV\
8m 29.84s: Playlist: 800
8m 29.84s: Chapters: 1 -> 13
8m 29.84s: TotalSize: 25568 MB
8m 29.84s: SourceSize: 21921 MB
8m 29.84s: RemoveHDAudio: 0
8m 29.85s: ProtectedDisc: 0
8m 29.85s: OutputTarget: BD25
8m 29.85s: OutputVideo: 1080p/i
8m 29.87s: compress begin: Blu-ray groups clips(00005.m2ts,00066.m2ts,00067.m2ts,00068.m2ts, 00069.m2ts,00070.m2ts,00071.m2ts,00075.m2ts,00076. m2ts,00077.m2ts,00078.m2ts,00079.m2ts,00080.m2ts,0 0081.m2ts,00082.m2ts,00083.m2ts,00084.m2ts,00123.m 2ts,00126.m2ts), playtime(6017166 ms), size(25568 MB)
8m 29.88s: processing source(00005.m2ts)
8m 53.41s: processing source(00066.m2ts)
9m 02.47s: processing source(00067.m2ts)
10m 53.44s: processing source(00068.m2ts)
11m 18.13s: processing source(00069.m2ts)
14m 54.93s: processing source(00070.m2ts)
15m 06.74s: processing source(00071.m2ts)
20m 48.94s: processing source(00075.m2ts)
20m 56.38s: processing source(00076.m2ts)
21m 19.31s: processing source(00077.m2ts)
21m 27.11s: processing source(00078.m2ts)
21m 36.08s: processing source(00079.m2ts)
21m 44.43s: processing source(00080.m2ts)
23m 02.66s: processing source(00081.m2ts)
23m 08.78s: processing source(00082.m2ts)
25m 19.85s: processing source(00083.m2ts)
25m 26.11s: processing source(00084.m2ts)
34m 08.49s: processing source(00123.m2ts)
36m 06.10s: processing source(00126.m2ts)
41m 13.70s: detected blu-ray
41m 13.72s: drive E
41m 13.72s: blu-ray type 0
41m 13.73s: volume label

[CBR929]

Having problems with Tangled keeps freezing up at different spots in the movie. Also had this problem with Jackass 3. Same dvd fab version used.8.0.8.5. Here are my logs. Don't know why it says i selected burn speed selected x4.0 when i selected x2.0 Any reason why this would happen when i selected x2.0

2011-03-30 19:59:10 Info Write finished in 00:16:52 - Finalization start here. Avg. burn rate 17.40
2011-03-30 19:41:41 Info Writing speed requested x4.0, effective x4.0
2011-03-30 19:41:41 Info Available write speed: 8x ,4x ,2x

Hi 0brian
My suggestion would be to use ImgBurn as your burn engine, the VSO burn engine is a little buggy for some, it is "free" and you will find a tutorial here on how to set it up with Fab ,remember to set up the AWS for each type of media you use, and that should be set at 1/2 the rated speed of your media.
Hope this helps
CBR929

[0brian]

Have had a lot of issues with 8.0.8.5 alot of bugs with it. I just reinstalled 8.0.7.3 and now the movie tangle backs up fine. No freezing issues. I think they need to update the new version because of bug issues. I also had problems with new version not asking to insert bland media with copy process is done. Have to wait about 3 to 4 minutes till it would ask me for blank media where as the older version ask right away. Thanks for your reply but it is not a vso burn problem.

[jjd99d]

Finally someone else is having this problem too. I backed up Tangled and Toy story 3 both play choppy and skip. Just before doing so I upgraded my firmware on my burner and standalone player and upgraded to dvdfab 8085. For a week I have been eliminating one by one too find out what was causing it. I will go back to 8073 like obrian. I will post back and let the forum know the results of these two Blu rays....

[jjd99d]

I just went back to 8073 and it fixed both of my backup's. Just F.Y.I. for anyone having the same issues.

[bustervegas]

8073 solution

Hi All
FYI 8073 will allow tangled to backup fine. copied to disk with vso, and will also work to hdd and imgburn. wanted to make sure either wasn't an issue.
Informed that QA team is advised of problem.
Thanks for 8073 heads up.
Buster

[uglymouse]

Where can I get 8073?

[CBR929]

Hi uglymouse
Right here
CBR929

[uglymouse]

Thanks!

[CBR929]

Your welcome no problem at all.
CBR929

[0brian]

Was wondering if anyone know if the new beta version works now with Tangled? 8.0.8.6 I know it just came out today. Just wanted to say thanks to dvdfab for a great product and a great support team and to all of the members here on the forum. I got to say this is the best software out there for dvd's & blue ray. I have tried other programs and none compare to this program and this forum is the best out of all of them. Thanks to everybody. Have a good weekend. Look forward to many more years here at the forum.