Blu Ray Copy Audio Problems

[johnnycash]

I am running into audio problems upon playback of a blu ray copy to hard disk. I am getting great video, but no sound. I have tried once checking remove HD Audio and one time not checking it, made no difference - no sound. I am using two different bluray software programs to play bluray and the the problem occurred with both. These attempts were for MAIN MOVIE ONLY.

When I attempted a FULL MOVIE copy it had sound, but dialog was in Spanish.

When I checked the files for Main Movie (only) there was no audio in the properties.

The movies I had a problem with were LOTR: Fellowship and Two Towers.

Funny when I copied the Rolling Stones Some Girls Live in Texas and Ladies and Gentleman I did not run into the problem, there was flawless video and audio. Though both of those discs were less than 25 gig since they are from old footage, 72 and 78. The LOTR discs were around 36 gig.

What am I doing wrong?

I appreciate any help, thanks, Johnny Cash

[DiabloZoe]

you will need to post your logs for the movie you are having trouble with

[johnnycash]

you will need to post your logs for the movie you are having trouble with

Thanks found out how to do it

Here is exactly what I did: Open Two Towers in DVD Fab Blu Ray Copy
Copied Main Movie, Only two audio options DTS 5.1HD or AC3 Spanish, left the DTS 5.1 HD checked, movie was analysed, then I started process, all went well, but once again no audio. File is being saved to my hard drive.

Here are the logs:

2011-12-20 14:46:26 ---- ******************** Log session stop 20-Dec 14:46:26.983 PID 5976********************
2011-12-20 13:33:05 Info Writable disc Hard Disc inserted. Ready to write
2011-12-20 13:33:03 Info WRITE SUCCESS: Disc written
2011-12-20 13:33:03 Info Scanned files #9, folder #15 - total size 38081633092 b. (35.47 Gb.)
2011-12-20 13:33:03 Info Inserted media type : Hard Disc
2011-12-20 13:33:03 Info .fso Image file will contain only the filesystem entries.
2011-12-20 13:33:03 Info Write started
2011-12-20 13:33:01 Info New ISO path selected : C:\Users\JohnnyPic\Videos\BluRay Movies\MainMovie\MainMovie\LOTR_THE_TWO_TOWERS\LOT R_THE_TWO_TOWERS.fso
2011-12-20 12:26:20 Info Current Drive selected : 3:0:0 - HP DVD Writer 1270r KH24 [E] (Ide)
2011-12-20 12:26:20 Info Using Advanced SPTI interface
2011-12-20 12:26:20 Info System default language : English (United States)
2011-12-20 12:26:20 Info User default language : English (United States)
2011-12-20 12:26:20 Info DLL Version : 4.0.20.488
2011-12-20 12:26:20 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2011-12-20 12:26:20 Info Version : 8, 1, 3, 8
2011-12-20 12:26:20 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2011-12-20 12:26:20 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2011-12-20 12:26:20 ---- ******************** Log session start 20-Dec 12:26:20.362 PID 5976********************


DVDFab 8.1.3.8 (2011/12/20 12:26:13)

0m 00.84s: Qt Translator file load success
0m 01.13s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0
0m 10.38s: detected blu-ray
0m 10.38s: drive D
0m 10.38s: blu-ray type 1
0m 10.38s: volume label LOTR_THE_TWO_TOWERS
0m 10.54s: aacs 1 bd+ 0
0m 14.19s: got discinfo
0m 17.00s: got bdmv
0m 17.00s: Vendor: ATAPI
0m 17.00s: Product: iHOS104
0m 17.01s: Revision: WL0F
0m 17.01s: Vendor specific: 2010/11/25 13:54
0m 17.01s: AACS version: 1
0m 17.01s: Number of concurrent AGIDs: 3
0m 17.01s: Supports bus encryption: NO
0m 17.01s: Supports binding nonce generation: NO
0m 17.01s: Supports Hybrid discs: NO
0m 17.01s: got agid 0
0m 18.09s: sent host cert chal
0m 18.11s: got drive cert chal
0m 18.14s: BEC 0
0m 18.14s: DRIVE_VENDOR 0x0128
0m 19.84s: got drive key
0m 20.87s: got host key signature
0m 20.88s: verified drive signature
0m 20.88s: verified host signature
0m 22.77s: sent host signature and key point
0m 22.77s: got bus key
0m 24.82s: got agid 0
0m 25.89s: sent host cert chal
0m 25.91s: got drive cert chal
0m 25.91s: BEC 0
0m 25.91s: DRIVE_VENDOR 0x0128
0m 27.65s: got drive key
0m 27.73s: got host key signature
0m 27.73s: verified drive signature
0m 27.73s: verified host signature
0m 29.62s: sent host signature and key point
0m 29.73s: got bus key
0m 29.74s: got volume id
0m 29.74s: got volume id mac
0m 29.76s: volume id is correct
0m 29.76s: got vid
0m 30.01s: blu-ray 6F304C80097D47501EE128D6F82BCCDA7C445677
0m 30.73s: cert BEE=0x00 same
0m 30.88s: D 39C1D878
0m 30.91s: got vuk
0m 31.52s: got unit key 2
0m 45.69s: got extended bdinfo
0m 45.69s: opened blu-ray
15m 15.99s: Blu-ray Copy: Main Movie
15m 15.99s: Source: D:\BDMV\
15m 15.99s: Playlist: 100
15m 15.99s: Chapters: 1 -> 54
15m 15.99s: TotalSize: 37267 MB
15m 15.99s: SourceSize: 37267 MB
15m 16.00s: RemoveHDAudio: 0
15m 16.00s: CompressToAC3: 0
15m 16.00s: OutputDisc: BDMV
15m 16.00s: OutputTarget: BD50
15m 16.00s: OutputVideo: 1080p/i
15m 16.00s: info: enable bd copy(mode=0)
15m 16.00s: info: streams()
15m 16.00s: info: blu-ray copy begin (unit[elem[atomic[00005.m2ts]]])
15m 16.00s: info: processing source(00005.m2ts)


DVDFab 8.1.3.8 (2011/12/20 14:46:32)

0m 00.96s: Qt Translator file load success
0m 01.29s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 0 filemover 0

[DiabloZoe]

Are you writing the file to an ISO? Also when the disc is scanning in the lower right hand corner is a mini player, if you hit play you should have the correct audio coming through. Are you un checking create min ISO?

[johnnycash]

Are you writing the file to an ISO? Also when the disc is scanning in the lower right hand corner is a mini player, if you hit play you should have the correct audio coming through. Are you un checking create min ISO?

Thanks for the response, I am saving the file to the hard drive and it is saved with the following extension .m2ts

I have Fellowship being analysed right now, I hit play on the mini player at the bottom and audio came through though choppy. Should I uncheck create min iso or should I leave it checked? I believe it was checked before, I will try unchecking it now.

Also, all the other blurays i tried had more than one audio option, but the LOTR discs have only one option, is that a concern? Thanks...JC

[knighter]

Dear johnnycash,

Please use full disc mode to copy, try to install VLC player to play it ( you can download it at http://www.videolan.org/vlc/ ) , change the audio stream to English while you watch this movie.

Best regards,
Knighter

[DiabloZoe]

Thanks for the response, I am saving the file to the hard drive and it is saved with the following extension .m2ts

I have Fellowship being analysed right now, I hit play on the mini player at the bottom and audio came through though choppy. Should I uncheck create min iso or should I leave it checked? I believe it was checked before, I will try unchecking it now.

Also, all the other blurays i tried had more than one audio option, but the LOTR discs have only one option, is that a concern? Thanks...JC

Yes it will play choppy because its being scanned. When you played it did you hear it in english? and yes uncheck mini .iso! You should be fine after that. Also another thing what settings are you using? Try all codecs to software and disable lightning recording.

[johnnycash]

Yes it will play choppy because its being scanned. When you played it did you hear it in english? and yes uncheck mini .iso! You should be fine after that. Also another thing what settings are you using? Try all codecs to software and disable lightning recording.

Thanks DiabloZoe, It did not play in English when I did a full copy nor could I get it to do so when I tried saving Full Movie. I also did Main movie recording and still no audio with unchecking mini.iso, I will try now to "codec to all software and uncheck lightning recording.

Also, when I get my bluray burner will i be able to move these m2ts files onto a bluray disc to play in stand alone players? Thanks again JC

[johnnycash]

Dear johnnycash,

Please use full disc mode to copy, try to install VLC player to play it ( you can download it at http://www.videolan.org/vlc/ ) , change the audio stream to English while you watch this movie.

Best regards,
Knighter

Dear Knighter, thank you. The LOTR Blu Rays are problematic. It doesn't matter if I copy the Full movie or Main movie, even with the changes to the settings as Daiblozoe has suggested, no audio. Can't change the audio because the option is missing, for some reason the audio is not being transferred over. I have tried 15 other blu rays, no problems at all, but all of the others have multiple audio options in English, where as LOTR discs have just the DTS HD 5.1.

I will try direct copies to a disc once I install my burner.

Thanks again everyone for you assistance and Merry Christmas, JC