Unknown Error Message

detroit1

New Member

Join Date: Dec 2009

Posts: 4
#1

Unknown Error Message

09-05-2012, 10:33 AM

I was using dvdfab with no problems including a couple weeks ago. Now when I put in a blu ray disc after scanning it says an unknown error has occurred
I then updated to the 8207 version and it did the same thing; then I tried a disc that I know worked in the previous version and it also does the same thing; I get the unknown error has occurred
This was never happening before

does anyone know how to correct this?
Tags: None
Wilson.Wang

DVDFab Staff

Join Date: Jul 2011

Posts: 3815
#2

09-06-2012, 02:25 AM

Please try it again, it's the server problem, we fixed it.

Wilson

Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.

Thanks!
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