Any update on the "black screen" effect on standalone players?

[spacemonkey]

Hi, there have been many posts about this in different threads: when used in a standalone Blu-ray player, cloned copies of the films listed below just display a black screen, sometimes after showing the copyright notice or logos.

Titles affected are:
Prometheus 3D and 2D (Fox)
Avatar 3D (Fox)
Wrath of the Titans 3D and 2D (Warner)

I'm not sure if Abraham Lincoln Vampire Hunter 3D or I, Robot 3D (2 other recent Fox titles) are affected or if other Warner titles are. BD50 discs are expensive so I don't wanna risk a coaster, but it seems that the problem is not fixed yet in v8.2.1.6 after reading another comment on another thread.

Is this being looked at? Last time I heard, they were working on it but no news since...

[Gary1609]

I Robot 3D does also have this same problem.
I tried the latest Beta 6 to see if it was sorted but its not.
Been about a month now and no solutions yet offered.

[spacemonkey]

I Robot 3D does also have this same problem.
I tried the latest Beta 6 to see if it was sorted but its not.
Been about a month now and no solutions yet offered.

Thanks, I'm glad I didn't try yet, same for Abe Lincoln 3D... I really hope this will be fixed soon, it's so frustrating. Any comments, Fengtao?

[Wilson.Wang]

Hi, Gary1609

Please post your log file!
Does the cloned file play well by PowerDVD on PC?

Wilson

[Gary1609]

Hi, Gary1609

Please post your log file!
Does the cloned file play well by PowerDVD on PC?

Wilson

Hi Wilson.
hope this log helps,i have tried so many times in so many different ways that it is hard to know which log is which..heres an attempt at prometheus 3d uk version using the beta .6 version of DVDFab

DVDFab 8.2.1.6 (2012/11/03 17:39:26)

0m 01.76s: GPUAccelerate: 3
0m 01.76s: CUDA cap: 0
0m 01.76s: Support coreavc decode: 0
0m 01.76s: Graphics info: ATI Radeon HD 4300/4500 Series : :
0m 01.84s: Qt Translator file load success
0m 02.15s: Load config successful.
0m 02.18s: Init profile data driver sucessful.
0m 08.84s: Init GPU settings sucessful.
0m 08.84s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 08.85s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 09.21s: Config ExBar successful.
0m 09.21s: dvd2dvd have 8 elements.
0m 09.34s: dvd2mobile have 31 elements.
0m 10.01s: blu-ray2blu-ray have 4 elements.
0m 10.03s: blu-ray2mobile have 20 elements.
0m 10.46s: blu-ray23d have 7 elements.
0m 10.59s: blu-ray2dvd have 1 elements.
0m 10.60s: file2mobile have 30 elements.
0m 11.26s: file2dvd have 1 elements.
0m 11.28s: file2bluray have 1 elements.
0m 11.57s: Config work ui controls successful.
0m 17.03s: Init burn engine successful.
0m 17.14s: StartNotify successful.
0m 17.18s: opening drive D
0m 17.21s: opened i/o
0m 17.21s: got media type 15
0m 17.23s: got disc type 0
0m 17.23s: got max lba 24091775
0m 18.90s: type Blu-ray BDMV
0m 18.90s: volume label PROMETHEUS_3D
0m 20.26s: aacs 1 bd+ 1
0m 26.46s: Java protection is removed by StealthyClone anti-protection.
0m 26.82s: got discinfo
0m 27.17s: got bdmv
0m 27.18s: Vendor: HL-DT-ST
0m 27.18s: Product: BD-RE BH10LS38
0m 27.18s: Revision: 1.00
0m 27.18s: Vendor specific:
0m 27.18s: AACS version: 1
0m 27.18s: Number of concurrent AGIDs: 1
0m 27.18s: Supports bus encryption: YES
0m 27.18s: Supports binding nonce generation: YES
0m 27.18s: Supports Hybrid discs: NO
0m 27.18s: got agid 0
0m 27.20s: sent host cert chal
0m 27.20s: got drive cert chal
0m 27.20s: BEC 1
0m 27.20s: DRIVE_VENDOR 0x0074
0m 27.21s: got drive key
0m 27.31s: got host key signature
0m 27.31s: verified drive signature
0m 27.31s: verified host signature
0m 27.34s: sent host signature and key point
0m 27.34s: got bus key
0m 27.35s: got agid 0
0m 27.35s: sent host cert chal
0m 27.37s: got drive cert chal
0m 27.37s: BEC 1
0m 27.37s: DRIVE_VENDOR 0x0074
0m 27.39s: got drive key
0m 27.39s: got host key signature
0m 27.39s: verified drive signature
0m 27.39s: verified host signature
0m 27.40s: sent host signature and key point
0m 27.40s: got bus key
0m 27.42s: got volume id
0m 27.42s: got volume id mac
0m 27.42s: volume id is correct
0m 27.42s: got vid
0m 27.51s: blu-ray EBC9C9E04F06018D4C88D4680BD6B9C2A3D23956
0m 27.93s: cert BEE=0x00 same
0m 30.85s: D 1A9F1342
1m 16.25s: bt R:8
1m 16.25s: got vuk
1m 16.25s: got fut
1m 16.81s: got agid 0
1m 16.82s: sent host cert chal
1m 16.82s: got drive cert chal
1m 16.82s: BEC 1
1m 16.82s: DRIVE_VENDOR 0x0074
1m 16.84s: got drive key
1m 16.84s: got host key signature
1m 16.84s: verified drive signature
1m 16.84s: verified host signature
1m 16.85s: sent host signature and key point
1m 16.85s: got bus key
1m 16.87s: got data key
1m 16.95s: got unit key 7
1m 34.12s: got extended bdinfo
1m 34.12s: opened blu-ray
1m 50.92s: Blu-ray Copy: Full Disc
1m 50.92s: Source: D:/BDMV/
1m 50.92s: SourceSize: 46799 MB
1m 50.92s: RemoveHDAudio: 0
1m 50.92s: OutputSize: 46100 MB
1m 50.92s: OutputDisc: BDMV
1m 50.92s: OutputTarget: BD50
1m 50.92s: OutputVideo: 1080p/i
1m 50.92s: 3DMode: Blu-ray 3D

there is also a log i posted in the decryption updates forum for avatar 3d using .5


They seem to decrypt and burn fine ( i have even tried creating iso and burning at 2 speed with imgburn. )

All the discs do play fine in powerdvd on my pc but on 3 different standalones ( LG and Panasonic ) the warning plays,then the menu of the movie but as soon as the movie starts i either just get black screen and no sound or the movie starts but immediately pixcelates freezes and goes black screen.

Its not the discs as i am backing up lots of other blurays perfect and they play well on the standalones..it only seems to be the latest releases as spacemonkey pointed out.
I have found the same issue with
Prometheus
Avatar
wrath of titans
I robot ..All 3D.

I first suspected Cinavia but was told its not acting how it should if it was a cinavia issue.

I have tried full disc,movie only,burn as iso as well as the normal reccomended way to burn a 3d disc onto a 25gb disc.

I have supplied Anny at support ( email )with all the details of where i bought the discs,region code etc but havent heard back from Anny except to say the info i gave was important.

If you can throw any light on this Wilson Id be extremely grateful as it doesnt seem to be effecting some posters in America who say they have a successful back up of these films ( although i think most are using pcs or media players to playback. )

If you need any further info i will keep checking here twice a day thanks again for responding.

[spacemonkey]

All the discs do play fine in powerdvd on my pc but on 3 different standalones ( LG and Panasonic ) the warning plays,then the menu of the movie but as soon as the movie starts i either just get black screen and no sound or the movie starts but immediately pixcelates freezes and goes black screen.

You're lucky - I don't even get the warnings on my Samsung player. Just a black screen.

I first suspected Cinavia but was told its not acting how it should if it was a cinavia issue.

I agree, my player is Cinavia-free and still it happens.

[Jeppa]

Same here with Avatar 3D ...

The disk plays well on PowerDVD but i just and only get blackscreen on Phillips-BD-Player (no menu, nothing...)

[Gary1609]

Same here with Avatar 3D ...

The disk plays well on PowerDVD but i just and only get blackscreen on Phillips-BD-Player (no menu, nothing...)

welcome to the black screen club Jeppa,Im losing hope this issue is going to be addressed,a few more weeks and its been 2 months since i first brought this to the attention of DVDFab with no real indication of a fix.

[Wilson.Wang]

Hi, all

Make sure that you backup 3D source follow these ways:

For compressing 3D source with "Copy as 3D" option, plesae follow these ways:
1. Clone - 1:1.
2. Please set DVDFab Burning engine manually in Common Settings if you want to compressto to bd25/50 blank disc directly.
2. You must mount the .miniso file by DVDFab Virtual Drive v1380 or later when playback on PowerDVD or TMT if you target to an folder.
And if you want to burn the folder, you should set DVDFab burning engine in Common Setting and then burn the targeted folder in Write Data.
3. Target to an ISO file, not need to set DVDFab burning manually, DVDFab will switch to DVDFab burning automatically(Still need set DVDFab burning mannually in fulldisc bd50 ISO output). Then you could burn the bd25 ISO file by DVDFab Write Data mode or ImgBurn etc.

Please tell me your details of backup your 3D source. Used mode, blank disc type, standalones. It's better to attach your log file.

Wilson

[Wilson.Wang]

Hi, Gary1609

1m 50.92s: Blu-ray Copy: Full Disc
1m 50.92s: Source: D:/BDMV/
1m 50.92s: SourceSize: 46799 MB
1m 50.92s: RemoveHDAudio: 0
1m 50.92s: OutputSize: 46100 MB
1m 50.92s: OutputDisc: BDMV
1m 50.92s: OutputTarget: BD50
1m 50.92s: OutputVideo: 1080p/i
1m 50.92s: 3DMode: Blu-ray 3D

Do you burn the result by DVDFab burning engine in Write Data mode if you target to an folder? or Do you set the DVDFab burning engine manually if you target to an ISO file?

Wilson

[Jeppa]

I always do it like this:

1. Clone - 1:1. (as an ISO on my HDD...)
2. I did set DVDFab Burning engine manually in Common Settings ...
3. I do a Copy to 25G as an ISO-File on my HDD .
4. I burn the resulting ISO with ImgBurn .

Like this it has always worked very well (but the stuttering playback wich is another bug...)

Now, with Avatar 3D i only get Black-Screen on my Phillips-BD-Player.


PS: trying to do a SBS with this "problem"-BD results in a error: 1010(500.07 2)

3DMode: Blu-ray SBS 3D
error: not find valid right m2ts file for 3D left m2ts(9)
blu-ray full disc 500.07 2

could this be a problem for the 3D BD25, too ?

[spacemonkey]

Hi, all

Make sure that you backup 3D source follow these ways:

For compressing 3D source with "Copy as 3D" option, plesae follow these ways:
1. Clone - 1:1.
2. Please set DVDFab Burning engine manually in Common Settings if you want to compressto to bd25/50 blank disc directly.
2. You must mount the .miniso file by DVDFab Virtual Drive v1380 or later when playback on PowerDVD or TMT if you target to an folder.
And if you want to burn the folder, you should set DVDFab burning engine in Common Setting and then burn the targeted folder in Write Data.
3. Target to an ISO file, not need to set DVDFab burning manually, DVDFab will switch to DVDFab burning automatically(Still need set DVDFab burning mannually in fulldisc bd50 ISO output). Then you could burn the bd25 ISO file by DVDFab Write Data mode or ImgBurn etc.

Please tell me your details of backup your 3D source. Used mode, blank disc type, standalones. It's better to attach your log file.

Wilson

Hi Wilson,

I only do 1:1 clones via Blu-ray copy, 50GB original to 50GB blank disc and I use the DVDFab burning engine. I never did anything else than that and all discs played fine. I'm not very technical so I don't even know what "mounting" an ISO means LOL. But if I just want to do a clone, do I really need to do all that?!

Thanks!

[Gary1609]

Hi, Gary1609


Do you burn the result by DVDFab burning engine in Write Data mode if you target to an folder? or Do you set the DVDFab burning engine manually if you target to an ISO file?

Wilson

Manually I think Wilson.
I have tried numerous ways including burning iso with imgburn.

Heres what i do for other 3ds that work perfectly.
I open bluray copy and set it to full disc ( 50gb setting ),i make sure copy as bluray 3d is ticked then I target the dvdfab full disc folder and make a complete backup on Hard drive including the mini iso.
I then close bluray copy and mount the mini iso using the latest version of virtual drive.
I then put in a blank 25gb disc and open bluray copy which automatically finds the mounted iso i change the setting to b25,have it set on full disc,make sure 3d setting is ticked then click start,when its decrypted/shrunk down it automatically burns using dvdfab burning engine ( set to burn bluray at 2 speed ) it burns perfectly.
the disc will play in powerdvd but does not play on standalones.

I have varied this method by trying slow speed/high quality ( took forever )
still only got the black screen after almost a full day working on it.

its strange that it plays perfect on my computer but not on any of the 3 bluray standalones i have access to.

I have noticed this issue only on new titles prometheus,avatar,i robot in 3d

I have and still am backing normal 2d blurays with no issues at all ( battleship for example )
Seems like theres something on the newer 3d discs in uk that is causing this issue.
If I was backing it up incorrectly then it surely would not even work on my pc,and why are older 3d titles working perfectly ( a christmas carol/avengers/john carter )..its a real headache isint it.

[spacemonkey]

Wilson, it would be great if the staff at DVDFab could simply try to see for themselves by cloning 1:1 Prometheus 3D for instance (US or UK disc), and trying to play the burned copy on a standalone player. It would be great it this could be solved, as all future Warner and Fox titles may well have the same issue.

Gary1609, I think we should keep updating this thread with any new title affected.

If anyone else knows of such issues, please post details here. Thanks!

[Jeppa]

Are there any news 'bout this issue ?