BD discs created with DVDFab 8 now unreadable

[tplowe]

I used optimum quantum blank 25 gig blu rays to make these they all played fine on the Panasonic that's only one model newer than the model you have.I did also try them in the computer drive that burned them two didn't play but after cleaning them even though they were in plastic sleeves they played fine so try cleaning the disks before anything else and try again.Also try different blank media as maybe it's only the brand of blanks you are using effected by the firmware upgrade.And don't forget burning speed should be half the disk rated speed for lasting blu rays that play on other machines.

Thanks for tips. Discs are very clean. I always upgrade firmware because streaming capabilities are often upgraded for Netflix, Amazon etc. I have always burned with ImgBurn on Verbatim printable blanks, and I thought the quality was very high, rarely any coasters. I will try ripping an original with ver. 9 tomorrow, and report back.

[Rich86]

4 discs that I checked played fine on optical drive they were burned on. The ISO files when mounted using "Virtual Clone Drive" all played fine using Power DVD.

The set top players that will not read discs are:
Panasonic - DMP-BD65
Samsung - BD-D5700

I would think that if Panasonic and/or Samsung put out a firmware update to their players that renders burned BD-R media unreadable, the uproar on the internet would be something to behold. When you say these discs are unreadable, what message does the player display when you try? Does it begin to play at all? Does it throw a "bad disc" message of some sort?
I suggest you rip one of the problematic discs back to your computer, and try burning it again - maybe to a BD-RE media, so you can test.

[glenns]

I am going to consult the worlds most famous detective on this matter.
What do you say Holmes?

You know my methods Watson!

Then the games a foot...

Holmes-Was the firmware to the blu ray burner updated? was it checked to see if their were updates for it? Please check this first then try burning with another brand of disks.

Watson-Then you don't think it's Fabs software why not.

Holmes-Because of the facts Watson here we have 2 different company's with two different blu ray players what are the chances of both company's coming out with new firmware updates that won't play Verbatim disks then there's another important fact their are 34 thousand members of the Fab forum and no one else is complaining plus the fact the two players are very common and in many households.My methods Watson use my Methods.
Once you eliminate the impossible, whatever remains, no matter how improbable, must be the truth.

Holmes-The games a foot tplowe use my methods.............\

Glenns-“Holmes and Watson are on a camping trip. In the middle of the night Holmes wakes up and gives Dr. Watson a nudge. "Watson" he says, "look up in the sky and tell me what you see."

"I see millions of stars, Holmes," says Watson.

"And what do you conclude from that, Watson?"

Watson thinks for a moment. "Well," he says, "astronomically, it tells me that there are millions of galaxies and potentially billions of planets. Astrologically, I observe that Saturn is in Leo. Horologically, I deduce that the time is approximately a quarter past three. Meterologically, I suspect that we will have a beautiful day tomorrow. Theologically, I see that God is all-powerful, and we are small and insignficant. Uh, what does it tell you, Holmes?"

"Watson, you idiot! Someone has stolen our tent!”

[martythebrit]

Can I have some of what your on....

[tplowe]

Hey guys,
I would be the first to suspect a problem on my end. From my perspective: all of a sudden 80% of the discs I ripped last year with DVDFab 8 are not readable??

I have other original footie, authored via Adobe Encore, burned to Verbatim BD that are still readable on these two players. Same discs.

I don't know what's going on. I am very grateful for all the suggestions. Testing BD issues is very time consuming & I spend 12 hrs/day earning a living. I will consider all suggestions & report back after some further testing.

Thx

PS - Both players report discs are not readable. They take a very long time to report this, as the player tries multiple times to read the disc.

[glenns]

If the 2 players were flashed with new firmware incorrectly this will account for your problems.

Make sure you test with the store brought disks first do they play on the 2 players?

If they also fail to play you incorrectly flashed your players with the wrong firmware for the model or if the power went out during flashing the drive or by not following the flashing directions exactly.

If you tested with store brought disks and they played ok then lets take a store brought disk and make a iso with the current Fab version 8 then burn to 2 different disks one brand that you have trouble with first if they fail to play then try another brand same test.

Post the internal and burn log by cutting and pasting them to a post.Img burn also has a log so post all logs so we can see whats going on here as we are all playing the guessing game here without the logs.If you use image burn set burn speed for one half disk speed.

Now you will know if it's the disks if one plays and the other doesn't.If both don't play make a iso from Fab version 9 and do the same test with 2 different brand disks.

Also the Verbatim brand has a cheaper brand of disks now that don't play well on some machines did you buy a new spindle of these by any chance or are you using the same spindle that you made the trouble disks on?

[Rich86]

Hey guys,
I would be the first to suspect a problem on my end. From my perspective: all of a sudden 80% of the discs I ripped last year with DVDFab 8 are not readable??

I have other original footie, authored via Adobe Encore, burned to Verbatim BD that are still readable on these two players. Same discs.

I don't know what's going on. I am very grateful for all the suggestions. Testing BD issues is very time consuming & I spend 12 hrs/day earning a living. I will consider all suggestions & report back after some further testing.

Thx

PS - Both players report discs are not readable. They take a very long time to report this, as the player tries multiple times to read the disc.

Just some questions to see if we can uncover anything . . .
These are all Verbatim media? Are they logo branded media - inkjet printable? You haven't put any stick-on labels on them, right? Did you play them all the way through after creating them before storing them? Are they all clean and in pristine condition? Have you tried them in someone else's player? Your players handle commercially made BDs & DVDs ok? Do they play burned DVD media ok? Are your players kept in a clean environment (ie. no chance the laser lens has gotten dirty)?

[tplowe]

Well, I have done some more testing. First off the problem only seems to occur with my Verbatim BD-R DL discs, the 25gb play fine. I restored the Samsung to factory defaults and updated firmware, and that player seems to play the BD-R DL's fine.

Here are results so far:

• No BD-R DL will play on the Panasonic.

• Burned new DL Discs from Phillips - also will not play on Panasonic.

• All factory recorded discs play on Panasonic.

• Panasonic has latest FW

• All will now play on the Samsung.

• Took the discs to Best Buy & 1 of 2 DL did not read on high end BD player.

I am now wondering if my burner is at fault which is an LG BH10LS30.

Seriously thinking of creating a home Media Server using Plex and Roku which can be configured to play ISO's. But I still need to burn some DL BD's now & then & would like them to be universally playable.

Is it possible that the BD burner could be a big issue? It doesn't report errors during the burn. Are there brands that are considered more solid than others?

[SuperFist]

Have you updated the firmware on your LG BH10LS30 optical drive? What version do you have?

[glenns]

If you want help with this your going to have to post your log files.Cut and past the internal (the last file is the newest file in the list) and burn log (newest log is on top of the list) found in fabs files.

Make a new 50 gig iso with the newest fab version 9 make sure the disk is clean and free of scratches.

Then we will be able to look for error's find out your firmware for your blu ray burner is using and see what speed your burning the disks (very important to set Fab to auto for burn speed then if you use img burn you should also use auto or one half burn speed of the disk if you want to play it on other players)

Also if you burn with img burn a new version was just updated and theirs a burn log with img burn also so if you used it to burn then cut and past the burn log also.This way we can see whats going on.Everything else is just guessing taking a lot of time for no reason.

[tplowe]

Do you want to see a log of the ripping process, burn, process or both?

[glenns]

I want to see all logs for the new movie (their dated) including the img burn log if you used that for the burn.If you do a fresh 50 gig iso from a new or very good unscratched store brought disk then do the burn we will have new logs using the latest version 9 of fab to look at to see if their are any errors,what version of firmware your blu ray drive is using so we can check to see if their are updates for it then we will look for burning speed to see if your burning to fast and if any errors are their with the burn process.

This is why their are log files to tell you what your doing wrong if anything.If we find no errors and everything is up to date you can be fairly sure your disks are the cause.

I have a Pioneer drive that won't burn cheap disks and a new LG that will so it could be blu ray drive firmware needs updating so you see that's why these programs have log files they log each step you take to see if their are errors.Like I said before no one else is having this problem so it's something your doing wrong or bad disks.

Also in Fab settings please go to blu ray copy and check your settings you should have use Fab burning engine checked and recommend speed set for burn speed.If you use img burn for the burn set img burn for recommended burn speed or one half the disks rated burning speed also make sure fab is also set to this setting.You do this because the disks when made will burn the pits deeper into the disk making it able to play on any player.

I don't understand how you got the second bluray player to work you said you set the settings to factory default how can this effect not playing 50 gig iso's? Most players you can only flash the update not re-flash to a older version of firmware.You have said you updated both blu rays firmware.

[tplowe]

The Samsung must have had an issue with an auto-update process (maybe a power outage or something), and would not boot up past the splash screen. I was able to do a full factory reset and then update firmware. Auto update is now off, so I can monitor firmware updates.

Just an FYI I run many computers and software, I am not a newbie, I know what a log file is and what it is for. I have been building boxes for 10 years.

Imgburn shows the log file during process & usually I would be alerted if there was an error. I will go through the entire process & post logs here later today.

Thanks

[glenns]

If you burn the disk to fast img burn is not going to tell you theirs a burn speed error but it will record the speed that it used to burn the disk in the log that img burn saves for every burn.

This is the most common mistake people make they think because they got a drive that can burn at 12-14x that these speeds can be used and the disk play in all blu ray players.

Also if your not a newbie then is your blu ray burner using the latest firmware 101-A0 (may 12 2012) and did you know you can check it with img burn and it will tell you the firmware your using now? then go to the web and check for updates for you?

[tplowe]

All firmware, across all devices, mentioned in this thread has been up to date, latest version. Latest versions of firmware are 3 to 8 months old minimum so this has never made any difference since I keep all my firmware up to date. I already had LG upgraded to 101-A0 (may 12 2012) (this is 13 months old now).

Imgburn & DVDFab are also upgraded to latest.

All test performed using Imgburn, were done at 1/2 the rated speed of the disc. Some are rated at 6x, since 3x is not available, they were burned at 2x.