Blu-ray copy incomplete

[kevinish]

I have been using Blu-ray Copy successfully in most cases, however, a few .iso copies i create start about 30 minutes into the film. They look and work perfectly otherwise. There is no error in the process, and Blu-ray copy works perfectly most of the time. The films Wreck-it Ralph, Sucker Punch, Ted, and Tangled, however, all start with a black screen for a minute, then jump right in about 30 minutes or so into the film. I didn't see anyone else post with this problem, so any help will be appreciated. This is on OS x, with 8.2.2.6

TIA!

[CBR929]

Hi kevinish
Please post your internal log.
Thanks
CBR929

[kevinish]

internal log

Here you go. It's a long file, i've been busy The films in question are Toy Story 3, Wreck It Ralph, Sucker Punch, and Ted-TIA!

[geilee]

Please update to V9.0.4.1 and try it again.

[kevinish]

Blu-ray copy incomplete

Downloaded and installed 9.0.4.1. Exact same problem as before. Here's the log for the latest try-i rem'd the path.

0m 07.22s: Begin init preview play engine.
0m 08.92s: Init internal engine successful.
0m 10.91s: Init burn engine successful.
0m 11.82s: CommmandLine in fabopensource is
1m 20.17s: opening drive B
1m 20.17s: service name: IOBDServices
1m 20.17s: device name: disk1, bsdid=1
1m 20.17s: opened i/o
1m 20.21s: got media type 15
1m 24.14s: got max lba 18813631
1m 28.04s: got disc type 20
1m 28.05s: type Blu-ray BDMV
1m 28.05s: volume label WRECK_IT_RALPH
1m 28.07s: opening drive B
1m 28.07s: service name: IOBDServices
1m 28.08s: device name: disk1, bsdid=1
1m 28.08s: opened i/o
1m 31.19s: got max lba 18813631
1m 35.05s: got disc type 20
1m 35.05s: internal path B:/BDMV/
1m 46.01s: aacs 1 bd+ 0
1m 46.39s: got bdmv
1m 46.39s: Vendor: TSSTcorp
1m 46.39s: Product: BDDVDW SE-506AB
1m 46.39s: Revision: TS01
1m 46.39s: Vendor specific: 0131
1m 46.39s: AACS version: 1
1m 46.39s: Number of concurrent AGIDs: 2
1m 46.39s: Supports bus encryption: YES
1m 46.39s: Supports binding nonce generation: YES
1m 46.39s: Supports Hybrid discs: NO
1m 46.40s: got agid 0
1m 46.46s: sent host cert chal
1m 46.46s: got drive cert chal
1m 46.46s: BEC 1
1m 46.46s: DRIVE_VENDOR 0x0182
1m 46.54s: got drive key
1m 46.54s: got host key signature
1m 46.55s: verified drive signature
1m 46.55s: verified host signature
1m 46.63s: sent host signature and key point
1m 46.63s: got bus key
1m 46.64s: got agid 0
1m 46.70s: sent host cert chal
1m 46.70s: got drive cert chal
1m 46.70s: BEC 1
1m 46.70s: DRIVE_VENDOR 0x0182
1m 46.79s: got drive key
1m 46.79s: got host key signature
1m 46.79s: verified drive signature
1m 46.79s: verified host signature
1m 46.87s: sent host signature and key point
1m 46.87s: got bus key
1m 48.17s: got volume id
1m 48.17s: got volume id mac
1m 48.17s: volume id is correct
1m 48.18s: got vid
1m 49.83s: blu-ray C99418F1221956F53989D7F9B56EB6BE6B7A637B
1m 56.19s: cert BEE=0x00 same
1m 57.80s: D 4419DFAC
1m 57.80s: got vuk
1m 57.80s: got agid 0
1m 57.86s: sent host cert chal
1m 57.86s: got drive cert chal
1m 57.88s: BEC 1
1m 57.88s: DRIVE_VENDOR 0x0182
1m 57.96s: got drive key
1m 57.97s: got host key signature
1m 58.00s: verified drive signature
1m 58.00s: verified host signature
1m 58.09s: sent host signature and key point
1m 58.09s: got bus key
1m 58.09s: got data key
1m 58.31s: got unit key 1
10m 15.19s: Java protection is removed by StealthyClone anti-protection.
10m 15.25s: got discinfo
10m 15.52s: got bdmv
10m 56.29s: got extended bdinfo
10m 56.29s: opened blu-ray
13m 23.26s: BD MainMovie watermark flag: 0
13m 23.27s: Blu-ray Copy: Main Movie
13m 23.27s: Source: B:/BDMV/
13m 23.27s: Playlist: 800
13m 23.27s: Chapters: 1 -> 17
13m 23.27s: TotalSize: 24290 MB
13m 23.27s: SourceSize: 24290 MB
13m 23.27s: RemoveHDAudio: 0
13m 23.28s: CompressToAC3: 0
13m 23.28s: OutputSize: 46100 MB
13m 23.28s: OutputDisc: BDMV
13m 23.28s: OutputTarget: BD50
13m 23.28s: OutputVideo: 1080p/i
13m 23.29s: info: enable bd copy(mode=0)
13m 23.29s: info: streams()
13m 23.29s: info: blu-ray copy begin (unit[elem[atomic[00875.m2ts],atomic[00876.m2ts],atomic[00877.m2ts],atomic[00878.m2ts],atomic[00879.m2ts],atomic[00880.m2ts],atomic[00881.m2ts],atomic[00882.m2ts],atomic[00883.m2ts],atomic[00884.m2ts],atomic[00885.m2ts],atomic[00887.m2ts],atomic[00888.m2ts],atomic[00889.m2ts],atomic[00890.m2ts],atomic[00893.m2ts],atomic[00894.m2ts],atomic[00895.m2ts],atomic[00896.m2ts],atomic[00897.m2ts],atomic[00898.m2ts],atomic[00899.m2ts],atomic[00900.m2ts],atomic[00901.m2ts],atomic[00902.m2ts],atomic[00903.m2ts],atomic[00904.m2ts],atomic[00905.m2ts],atomic[00906.m2ts],atomic[00907.m2ts],atomic[00908.m2ts],atomic[00909.m2ts],atomic[00910.m2ts],atomic[00911.m2ts],atomic[00912.m2ts],atomic[00913.m2ts],atomic[00914.m2ts],atomic[00915.m2ts],atomic[00916.m2ts],atomic[00917.m2ts],atomic[00918.m2ts],atomic[00919.m2ts],atomic[00920.m2ts],atomic[00921.m2ts],atomic[00922.m2ts],atomic[00923.m2ts],atomic[00924.m2ts],atomic[00925.m2ts],atomic[00926.m2ts],atomic[00927.m2ts],atomic[00928.m2ts],atomic13m 23.29s: info: processing source(00875.m2ts)
15m 11.16s: info: processing source(00876.m2ts)
15m 53.85s: info: processing source(00877.m2ts)
17m 36.02s: info: processing source(00878.m2ts)
17m 43.49s: info: processing source(00879.m2ts)
18m 31.41s: info: processing source(00880.m2ts)
18m 49.18s: info: processing source(00881.m2ts)
21m 56.08s: info: processing source(00882.m2ts)
22m 06.65s: info: processing source(00883.m2ts)
23m 52.03s: info: processing source(00884.m2ts)
24m 05.72s: info: processing source(00885.m2ts)
24m 32.82s: info: processing source(00887.m2ts)
24m 44.27s: info: processing source(00888.m2ts)
26m 20.14s: info: processing source(00889.m2ts)
26m 26.54s: info: processing source(00890.m2ts)
29m 08.13s: info: processing source(00893.m2ts)
29m 24.93s: info: processing source(00894.m2ts)
29m 37.42s: info: processing source(00895.m2ts)
30m 07.64s: info: processing source(00896.m2ts)
30m 11.86s: info: processing source(00897.m2ts)
30m 19.16s: info: processing source(00898.m2ts)
30m 35.80s: info: processing source(00899.m2ts)
30m 42.08s: info: processing source(00900.m2ts)
34m 25.32s: info: processing source(00901.m2ts)
34m 39.01s: info: processing source(00902.m2ts)
35m 41.60s: info: processing source(00903.m2ts)
35m 51.16s: info: processing source(00904.m2ts)
36m 49.53s: info: processing source(00905.m2ts)
36m 55.87s: info: processing source(00906.m2ts)
38m 00.49s: info: processing source(00907.m2ts)
38m 06.88s: info: processing source(00908.m2ts)
42m 04.69s: info: processing source(00909.m2ts)
42m 13.29s: info: processing source(00910.m2ts)
42m 43.51s: info: processing source(00911.m2ts)
42m 49.80s: info: processing source(00912.m2ts)
43m 00.31s: info: processing source(00913.m2ts)
43m 07.60s: info: processing source(00914.m2ts)
44m 01.79s: info: processing source(00915.m2ts)
44m 08.26s: info: processing source(00916.m2ts)
44m 24.90s: info: processing source(00917.m2ts)
44m 34.30s: info: processing source(00918.m2ts)
44m 46.81s: info: processing source(00919.m2ts)
45m 00.37s: info: processing source(00920.m2ts)
45m 31.71s: info: processing source(00921.m2ts)
45m 37.97s: info: processing source(00922.m2ts)
47m 06.57s: info: processing source(00923.m2ts)
47m 16.12s: info: processing source(00924.m2ts)
47m 25.46s: info: processing source(00925.m2ts)
47m 49.39s: info: processing source(00926.m2ts)
48m 02.88s: info: processing source(00927.m2ts)
48m 19.55s: info: processing source(00928.m2ts)
51m 10.40s: info: processing source(00929.m2ts)
51m 17.82s: info: processing source(00930.m2ts)
52m 20.33s: info: processing source(00931.m2ts)
52m 27.73s: info: processing source(00932.m2ts)
53m 32.42s: info: processing source(00933.m2ts)
53m 54.40s: info: processing source(00934.m2ts)
58m 07.61s: build iso from <path>with DVDFab
166m 10.25s: opening drive B
166m 10.30s: service name: IOBDServices
166m 10.31s: device name: disk1, bsdid=1

[glenns]

I confirm the problem with the smurfs 3d full 3d main movie all audio tracks kept and all subs.The movie starts about chapter 2 so the first chapter is not being made when making a iso.Used 9.0.4.7 going to try with version 8.



DVDFab 9.0.4.7 (2013/06/30 15:00:06)

0m 00.67s: Start preload dll...
0m 00.76s: Load dll successful.
0m 00.76s: Start load fabplay dll...
0m 00.88s: Load fabplay dll successful.
0m 00.90s: Windows os type is: 12.
0m 01.55s: GPUAccelerate: 12351
0m 01.55s: CUDA cap: 1
0m 01.55s: Support coreavc decode: 0
0m 01.55s: Graphics info: NVIDIA GeForce GT 630 : 5.50 : 2.1
0m 01.56s: Load config successful.
0m 01.56s: Transfer settings successful.
0m 01.60s: Qt Translator file load success
0m 02.48s: Start get sys number.
0m 02.48s: Serial number is: 00-21-97-4a-93-56
0m 02.49s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 02.49s: Version is: 9047
0m 02.50s: Product is: 2
0m 02.50s: Connect type is: 0
0m 03.61s: Times of connecting error is: 0
0m 03.61s: Parse string is: 1:1314749059
0m 03.61s: Parse string is: 20:8263532095
0m 03.61s: Parse string is: 21:8260762964
0m 03.61s: Parse string is: 22:8260762964
0m 03.61s: Parse string is: 70:8260762964
0m 03.61s: Parse string is: 50:8260762964
0m 03.61s: Parse string is: 11:8260762964
0m 03.61s: Parse string is: OV:9047
0m 03.61s: Parse string is: BV:9046
0m 03.61s: Parse string is: S:6dd9e2a0ca7d37e2efd81c55f97f799f
0m 04.00s: Current system time is error.
0m 04.00s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 04.00s: End check info.
0m 04.00s: Init GPU settings sucessful.
0m 05.21s: Profile Manager :: End Load Profile
0m 15.91s: Begin init preview play engine.
0m 16.48s: Init internal engine successful.
0m 18.21s: Init burn engine successful.
0m 19.04s: opening drive E
0m 19.08s: opened i/o
0m 19.12s: opening drive F
0m 19.25s: opened i/o
0m 19.28s: opening drive G
0m 19.29s: opened i/o
0m 19.29s: opening drive H
0m 19.30s: opened i/o
0m 19.30s: opening drive I
0m 19.31s: opened i/o
0m 19.31s: CommmandLine in fabopensource is
1m 24.88s: opening drive E
1m 26.07s: opened i/o
1m 26.08s: got media type 16
1m 26.53s: got max lba 20403263
1m 27.98s: got disc type 20
1m 27.98s: type Blu-ray BDMV
1m 27.99s: volume label SMURFS_3D
1m 28.09s: internal path E:/BDMV/
1m 33.46s: aacs 0 bd+ 0
1m 34.02s: got bdmv
1m 34.08s: movie name: Smurfs The - 3-D||SMURFS_3D
1m 36.06s: got bdmv
1m 50.70s: got extended bdinfo
1m 50.71s: opened blu-ray
4m 50.50s: BD MainMovie watermark flag: 0
4m 50.52s: Blu-ray Copy: Main Movie
4m 50.52s: Source: E:/BDMV/
4m 50.53s: Playlist: 3
4m 50.54s: Chapters: 1 -> 16
4m 50.54s: TotalSize: 27053 MB
4m 50.55s: SourceSize: 27053 MB
4m 50.55s: RemoveHDAudio: 0
4m 50.55s: CompressToAC3: 0
4m 50.56s: OutputSize: 46100 MB
4m 50.57s: OutputDisc: BDMV
4m 50.57s: OutputTarget: BD50
4m 50.57s: OutputVideo: 1080p/i
4m 50.57s: 3DMode: Blu-ray 3D
28m 41.06s: build iso from C:/Users/Glenn/Documents/DVDFab9/Temp/MainMovie/SMURFS_3D/ with DVDFab

[glenns]

Latest version 8 also not able to make a complete iso with the Smurffs 3d used main movie selected all audio and sub tracks.First part of movie isn't their about a chapter is missing or so.Logs look good could Fab be selecting the wrong playlist?


DVDFab 8.2.2.9 (2013/06/30 18:49:28)

0m 02.74s: Start preload dll...
0m 02.83s: Load dll successful.
0m 02.84s: Start load fabplay dll...
0m 02.94s: Load fabplay dll successful.
0m 02.95s: Windows os type is: 12.
0m 03.00s: Transfer settings successful.
0m 03.24s: GPUAccelerate: 12351
0m 03.24s: CUDA cap: 1
0m 03.25s: Support coreavc decode: 0
0m 03.25s: Graphics info: NVIDIA GeForce GT 630 : 5.50 : 2.1
0m 03.31s: Qt Translator file load success
0m 03.39s: Load config successful.
0m 03.41s: Init profile data driver sucessful.
0m 10.44s: Init GPU settings sucessful.
0m 10.44s: option dvd2dvd 0 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 0 file2dvd 0 file2bluray 0 file2mobile 1 filemover 1
0m 10.45s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 10.84s: Config ExBar successful.
0m 10.84s: dvd2dvd have 8 elements.
0m 10.97s: dvd2mobile have 31 elements.
0m 12.53s: blu-ray2blu-ray have 4 elements.
0m 12.59s: blu-ray2mobile have 20 elements.
0m 13.57s: blu-ray23d have 7 elements.
0m 13.86s: blu-ray2dvd have 1 elements.
0m 13.87s: file2mobile have 30 elements.
0m 15.34s: file2dvd have 1 elements.
0m 15.34s: file2bluray have 1 elements.
0m 15.95s: Config work ui controls successful.
0m 15.97s: Init burn engine successful.
0m 16.09s: StartNotify successful.
0m 16.10s: opening drive E
0m 16.10s: opened i/o
0m 16.11s: got media type 16
0m 17.11s: got max lba 20403263
0m 18.54s: got disc type 20
0m 18.54s: type Blu-ray BDMV
0m 18.54s: volume label SMURFS_3D
0m 28.51s: opening drive F
0m 28.77s: opened i/o
0m 28.85s: opening drive E
0m 28.86s: opened i/o
0m 29.38s: got max lba 20403263
0m 30.78s: got disc type 20
0m 30.78s: internal path E:/BDMV/
0m 32.28s: aacs 0 bd+ 0
0m 32.82s: got bdmv
0m 32.87s: movie name: Smurfs The - 3-D||SMURFS_3D
0m 32.92s: AudSubHints: ' '
0m 32.92s: Region: ''
0m 34.78s: got bdmv
0m 49.18s: got extended bdinfo
0m 49.18s: opened blu-ray
3m 24.44s: Blu-ray Copy: Main Movie
3m 24.44s: Source: E:/BDMV/
3m 24.45s: Playlist: 3
3m 24.45s: Chapters: 1 -> 16
3m 24.46s: TotalSize: 27053 MB
3m 24.46s: SourceSize: 27053 MB
3m 24.46s: RemoveHDAudio: 0
3m 24.47s: CompressToAC3: 0
3m 24.47s: OutputSize: 46100 MB
3m 24.47s: OutputDisc: BDMV
3m 24.48s: OutputTarget: BD50
3m 24.48s: OutputVideo: 1080p/i
3m 24.48s: 3DMode: Blu-ray 3D
21m 28.80s: build iso from C:/Users/Glenn/Documents/DVDFab/Temp/MainMovie/SMURFS_3D/ with DVDFab
50m 04.51s: opening drive G
50m 04.51s: opened i/o
50m 04.51s: got media type 16
50m 04.64s: got max lba 13852415
50m 04.89s: got disc type 20
50m 04.90s: type Blu-ray BDMV
50m 04.90s: volume label SMURFS_3D

[glenns]

Ok I got this one solved Fab is picking the wrong playlist. I used a older Fab version 8221 it picked file (4) in The Smuffs 3d movie where the latest versions of 8 & 9 pick the wrong file (3) and that file doesn't have the first chapter or so making a bad iso.

Fab needs to fix this in their next release ASAP as no iso's can be made correctly if Fab is picking the wrong playlist file in playlists with several different playlists that have the same run time.

[geilee]

Hi,glenns
Thanks a lot for your testing, we will check it ASAP.

[glenns]

Your welcome just my way to give back to Fab for giving us the free version of fab many years ago and still free today.