Unable to copy on Win8 PC

[radicall]

I recently upgraded my computer to Windows 8 and I can't get 9.0.7.x versions or 9.1.x versions to work on my computer

Intel i7 3770 with onboard Intel HD Graphics 4000 chipset

The disc Analysis starts and seems to hang, no response even when I try to cancel it.

DVDFab 9.1.0.2 (2013/11/11 01:03:38)

0m 00.07s: Start preload dll...
0m 00.10s: Load dll successful.
0m 00.10s: Start load fabplay dll...
0m 00.15s: Load fabplay dll successful.
0m 00.16s: Transfer settings successful.
0m 00.16s: info: fabcheck logpath=C:\Users\xx\Documents\DVDFab9\Log\
0m 00.16s: fab_check_gpu is running ...
0m 00.22s: fab_check_gpu run successful
0m 00.22s: info: recommand= 851968, Shrink support= 1, enable= 1, cuda_cap= 0 , cpu_count= 8
0m 00.23s: GPUAccelerate: 851973
0m 00.23s: GPUAccelerate setting: 851968, 851968
0m 00.23s: CUDA cap: 0
0m 00.23s: Support coreavc decode: 0
0m 00.23s: Lighting shrink status: 1, 1
0m 00.23s: Graphics info: Intel(R) HD Graphics 4000 : :
0m 00.24s: Load config successful.
0m 00.24s: Windows os type is: 13.
0m 00.28s: Parse string is: 2:8260762xxx
0m 00.28s: Parse string is: 11:8260762xxx
0m 00.28s: Parse string is: 20:8260762xxx
0m 00.28s: Parse string is: 21:8260762xxx
0m 00.28s: Parse string is: 22:8260762xxx
0m 00.28s: Parse string is: OV:9072
0m 00.28s: Parse string is: BV:9102
0m 00.29s: Option check status: Local
0m 00.29s: HD Decrypter-1-0-215811
0m 00.29s: DVD to DVD (Gold)-1-0-215811
0m 00.29s: DVD to DVD-1-1-22311011
0m 00.29s: DVD to Mobile-1-1-22311011
0m 00.30s: Blu-ray to Blu-ray-1-1-22311011
0m 00.30s: Blu-ray to Mobile-1-1-22311011
0m 00.30s: File to Mobile-1-0-215811
0m 00.30s: Blu-ray to DVD-1-0-215811
0m 00.30s: File to DVD-1-0-215811
0m 00.30s: File to Blu-ray-1-0-215811
0m 00.30s: File Mover-1-0-215811
0m 00.31s: Blu-ray to 3D-1-1-22311011
0m 00.31s: 2D to 3D-1-0-215811
0m 00.31s: Blu-ray Decrypt-1-0-200011
0m 00.31s: DVD Decrypt-1-0-200011
0m 00.31s: Start get sys number.
0m 00.31s: Get advertising info start
0m 00.31s: Init GPU settings successful.
0m 00.31s: Serial number is: xx-xx-34-6c-76-03:08-00-27-xx-xxxx
0m 00.31s: Product type is: 2
0m 00.32s: CommmandLine:
0m 00.32s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.32s: Version is: 9102
0m 00.32s: Advertising id: 1
0m 00.32s: Product is: 2
0m 00.33s: Connect type is: 0
0m 00.32s: URL link is: http://www.dvdfabstore.com/recommend/
0m 00.33s: Language type is: ENU
0m 00.83s: Begin init preview play engine.
0m 00.84s: Init DirectShow engine successful.
0m 01.11s: Times of connecting error is: 0
0m 01.11s: Parse string is: 2:8260762xxx
0m 01.11s: Parse string is: 11:8260762xxx
0m 01.11s: Parse string is: 20:8260762xxx
0m 01.11s: Parse string is: 21:8260762xxx
0m 01.11s: Parse string is: 22:8260762xxx
0m 01.12s: Parse string is: OV:9072
0m 01.12s: Parse string is: BV:9102
0m 01.12s: Option check status: NewWork
0m 01.12s: HD Decrypter-1-0-215811
0m 01.13s: DVD to DVD (Gold)-1-0-215811
0m 01.13s: DVD to DVD-1-1-22311011
0m 01.13s: DVD to Mobile-1-1-22311011
0m 01.13s: Blu-ray to Blu-ray-1-1-22311011
0m 01.13s: Blu-ray to Mobile-1-1-22311011
0m 01.13s: File to Mobile-1-0-215811
0m 01.13s: Blu-ray to DVD-1-0-215811
0m 01.14s: File to DVD-1-0-215811
0m 01.14s: File to Blu-ray-1-0-215811
0m 01.14s: File Mover-1-0-215811
0m 01.14s: Blu-ray to 3D-1-1-22311011
0m 01.14s: 2D to 3D-1-0-215811
0m 01.14s: Blu-ray Decrypt-1-0-200011
0m 01.14s: DVD Decrypt-1-0-200011
0m 01.15s: Profile Manager :: End Load Profile
0m 18.17s: Init burn engine successful.
0m 23.53s: Init driveX with I/O mode: 0
0m 23.54s: opening drive K
0m 23.54s: opened i/o
0m 23.54s: got media type 15
0m 23.95s: got max lba 22827423
0m 24.82s: got disc type 20
0m 24.82s: type Blu-ray BDMV
0m 24.82s: volume label MARVELS_THE_AVENGERS
0m 24.83s: Open blu-ray disc expired time: 22311011
0m 24.83s: internal path K:/BDMV/
0m 24.86s: aacs 1 bd+ 0
0m 25.24s: got bdmv
0m 25.48s: movie name: marvel's the avengers||marvels_the_avengers
0m 25.49s: got agid 0
0m 25.53s: sent host cert chal
0m 25.53s: got drive cert chal
0m 25.53s: BEC 1
0m 25.53s: DRIVE_VENDOR 0x0074
0m 25.58s: got drive key
0m 25.59s: got host key signature
0m 25.59s: verified drive signature
0m 25.59s: verified host signature
0m 25.64s: sent host signature and key point
0m 25.65s: got bus key
0m 25.77s: got volume id
0m 25.77s: got volume id mac
0m 25.77s: volume id is correct
0m 25.78s: got vid
0m 25.95s: blu-ray 8D446AEC8F7214372BC86xxxxxxxxxxxxxxxxxx
0m 26.48s: cert BEE=0x00 same
0m 30.21s: D F63CD073
0m 30.22s: got vuk
0m 30.53s: got unit key 1
0m 38.26s: got bdmv
0m 45.20s: stream(27,3,0)/clip(27,3,6) infos are not the same, using clip info to regulate it.
0m 47.06s: got extended bdinfo
0m 47.08s: opened blu-ray
0m 53.60s: BD MainMovie watermark flag: 0
3m 18.83s: Blu-ray Copy: Main Movie
3m 18.83s: Source: K:/BDMV/
3m 18.83s: Playlist: 800
3m 18.84s: Chapters: 1 -> 21
3m 18.84s: TotalSize: 35287 MB
3m 18.84s: SourceSize: 32121 MB
3m 18.84s: RemoveHDAudio: 0
3m 18.84s: CompressToAC3: 0
3m 18.84s: OutputSize: 23000 MB
3m 18.84s: OutputDisc: BDMV
3m 18.85s: OutputTarget: BD25
3m 18.85s: OutputVideo: 1080p/i
3m 18.85s: info: enable bd copy(mode=1)
3m 18.85s: info: estimate copied other streams size(6760 MB), estimate output video size(16009 MB)
3m 18.85s: info: video encode mode(0), bitrate(14996), lr-encode(yes)
3m 18.85s: info: streams(4113.2,4352.1,4353.1,4356.1,4608.1,4611.1, 4612.1)
3m 18.86s: info: blu-ray copy begin (unit[elem[atomic[00800.m2ts]]])
3m 18.86s: Intel GPU acceleration for Lightning-Shrink enabled
3m 18.86s: info: h264_encode: encode param profile(2) level(41) bitrate(14996) crf(-1)

[glenns]

3m 18.86s: Intel GPU acceleration for Lightning-Shrink enabled
Turn off lightning shrink if this don't work try checking use all software in Fab settings.Trying them 1 at a time will tell us if one or the other is interfering.

[radicall]

3m 18.86s: Intel GPU acceleration for Lightning-Shrink enabled
Turn off lightning shrink if this don't work try checking use all software in Fab settings.Trying them 1 at a time will tell us if one or the other is interfering.

It seems to have gotten going after disabling lightning shrink (hasn't completed yet). So does that mean no Intel GPU support on Win8? Used to work fine with Win7 I think.

[glenns]

radicall:More information is necessary.Let us know if it completes and send us a internal log file with just lightning shrink off and the program working.

Then I would try the latest version of Fab to see if the same thing happens with lightning shrink off and on then we will know it's this and the developers can look at this.Send us internal log files for the newest version of Fab with and without lightning shrink off.

Also try another disk to make sure it's not just one disk your having problems with.And check to see if your drivers are up to date.

[martythebrit]

Intel Quick Sync works just fine on Windows 8/8.1.

Make sure you have the latest Intel HD driver from here;

https://downloadcenter.intel.com/Det...adType=Drivers

[martythebrit]

By the way, if you haven't already I would update to 8.1, it's a free update through the app store. Just go to the app store and it should be huge tile that you'll notice right away.

[martythebrit]

Once you've done that, there is an even newer driver here;

https://downloadcenter.intel.com/Sea...01&FamilyId=39

[radicall]

martythebrit: Actually I am running 8.1 totally forgot about that.

I was having trouble ripping when I set the output as BD/25, even with Lightning shrink and all other accelerators off.

Once I set the output to BD/50, I was able to rip. Then I cancelled the copy, used the folder as a source and told it to copy to a BD25 disc and it worked like a charm.

So I have a workaround, but still would like a solution. Log Attached