Internet required .... but I have it, and no firewall?

[killingtime]

Hello,

I'm using 9.1.0.6, and receive the error message 'internet required...' when I use HD copy.

I have internet. IE works and I don't have any firewall or AV.

Is the DVDFab server down? Time is 14.25, Nov24 2013.

Connecting via WiFi to my router if that makes any difference.

Thanks.

[killingtime]

On further investigation, I think DVDFab can see the server because if I start it without my internet connection, the startup splash screen waits at the 'contacting server' message. If I enable the connection, the splash screen hides quickly and the main program displays.

I still get the same error message after I insert the disc.

Running XP SP3.

Do you get this error if the title you're tying to copy is too new?

Thanks,

[glenns]

Post your internal log see post link on how to.You must be connected to the internet and new copy protection won't give you internet required message.

[killingtime]

Hello Glenns,

Here you go:

I would also like to add that I installed the latest version of DVDFab over an old copy (v8.1.7.3) without uninstalling it first, in case the uninstall routine removed some of my codecs.



2011-10-22 08:01:50 ---- ******************** Log session stop 22-Oct 08:01:50.827 PID 1880********************
2011-10-22 08:01:24 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [E] (Usb)
2011-10-22 08:01:24 Info Using Advanced SPTI interface
2011-10-22 08:01:24 Info System default language : English (United Kingdom)
2011-10-22 08:01:24 Info User default language : English (United Kingdom)
2011-10-22 08:01:24 Info DLL Version : 4.0.21.489
2011-10-22 08:01:24 Info DLL : C:\Program Files\DVDFab 9\vso_hwe.dll
2011-10-22 08:01:24 Info Version : 9, 1, 0, 6
2011-10-22 08:01:24 Info ExeName : C:\Program Files\DVDFab 9\DVDFab.exe
2011-10-22 08:01:24 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2011-10-22 08:01:24 ---- ******************** Log session start 22-Oct 08:01:24.686 PID 1880********************


2011-10-22 08:01:19 ---- ******************** Log session stop 22-Oct 08:01:19.967 PID 2652********************
2011-10-22 07:46:59 Info Current Drive selected : 0:0:0 - HL-DT-ST BD-RE BH10LS30 1.00 [E] (Usb)
2011-10-22 07:46:59 Info Using Advanced SPTI interface
2011-10-22 07:46:59 Info System default language : English (United Kingdom)
2011-10-22 07:46:59 Info User default language : English (United Kingdom)
2011-10-22 07:46:59 Info DLL Version : 4.0.21.489
2011-10-22 07:46:59 Info DLL : C:\Program Files\DVDFab 9\vso_hwe.dll
2011-10-22 07:46:59 Info Version : 9, 1, 0, 6
2011-10-22 07:46:59 Info ExeName : C:\Program Files\DVDFab 9\DVDFab.exe
2011-10-22 07:46:59 Info OS : Microsoft Windows XP Professional (Build 2600: Service Pack 3)
2011-10-22 07:46:59 ---- ******************** Log session start 22-Oct 07:46:59.717 PID 2652********************



================================================== =====================



DVDFab 9.1.0.6 (2011/10/22 07:44:49)

0m 00.29s: Transfer settings successful.
0m 00.31s: warning: FabPlay: invalid gpu detect handle
0m 00.31s: GPUAccelerate: 0
0m 00.31s: GPUAccelerate setting: 0, 0
0m 00.31s: CUDA cap: 0
0m 00.31s: Support coreavc decode: 0
0m 00.31s: Lighting shrink status: 0, 0
0m 00.31s: Graphics info: : :
0m 00.31s: Load config successful.
0m 00.31s: Windows os type is: 9.
0m 01.75s: Profile Manager :: End Load Profile


DVDFab 9.1.0.6 (2011/10/22 07:46:47)

0m 00.82s: Start preload dll...
0m 00.87s: Load dll successful.
0m 00.87s: Start load fabplay dll...
0m 00.98s: Load fabplay dll successful.
0m 00.98s: Transfer settings successful.
0m 00.98s: info: fabcheck logpath= C:/Documents and Settings/Cujo/My Documents/DVDFab9/Log/
0m 01.09s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 01.09s: GPUAccelerate: 0
0m 01.09s: GPUAccelerate setting: 0, 0
0m 01.09s: CUDA cap: 0
0m 01.09s: Support coreavc decode: 0
0m 01.09s: Lighting shrink status: 0, 0
0m 01.09s: Graphics info: : :
0m 01.09s: Load config successful.
0m 01.09s: Windows os type is: 9.
0m 01.50s: Option check status: Failed
0m 01.50s: HD Decrypter-1-0-215811
0m 01.50s: DVD to DVD (Gold)-0-0-200011
0m 01.50s: DVD to DVD-0-0-200011
0m 01.50s: DVD to Mobile-0-0-200011
0m 01.50s: Blu-ray to Blu-ray-0-0-200011
0m 01.50s: Blu-ray to Mobile-0-0-200011
0m 01.50s: File to Mobile-0-0-200011
0m 01.50s: Blu-ray to DVD-0-0-200011
0m 01.50s: File to DVD-0-0-200011
0m 01.50s: File to Blu-ray-0-0-200011
0m 01.50s: File Mover-1-0-215811
0m 01.50s: Blu-ray to 3D-0-0-200011
0m 01.50s: 2D to 3D-0-0-200011
0m 01.50s: Blu-ray Decrypt-1-0-200011
0m 01.50s: DVD Decrypt-1-0-200011
0m 01.50s: Start get sys number.
0m 01.50s: Serial number is: 00-02-72-89-b7-2c:bc-ae-c5-1a-f8-90
0m 01.50s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 01.50s: Version is: 9106
0m 01.50s: Product is: 2
0m 01.50s: Connect type is: 1
0m 02.96s: Profile Manager :: End Load Profile
0m 07.23s: error curl post: Peer certificate cannot be authenticated with known CA certificates
0m 07.50s: error curl post: Peer certificate cannot be authenticated with known CA certificates
0m 08.57s: Connect test successful.
0m 08.57s: Disable ssl connect for test.
0m 09.21s: Times of connecting error is: 2
0m 09.21s: Parse string is: OV:9106
0m 09.21s: Parse string is: BV:9102
0m 09.37s: Option check status: NewWork
0m 09.37s: HD Decrypter-1-0-215811
0m 09.37s: DVD to DVD (Gold)-1-0-215811
0m 09.37s: DVD to DVD-1-0-215811
0m 09.37s: DVD to Mobile-1-0-215811
0m 09.37s: Blu-ray to Blu-ray-1-0-215811
0m 09.37s: Blu-ray to Mobile-1-0-215811
0m 09.37s: File to Mobile-1-0-215811
0m 09.37s: Blu-ray to DVD-1-0-215811
0m 09.37s: File to DVD-1-0-215811
0m 09.37s: File to Blu-ray-1-0-215811
0m 09.37s: File Mover-1-0-215811
0m 09.37s: Blu-ray to 3D-1-0-215811
0m 09.37s: 2D to 3D-1-0-215811
0m 09.37s: Blu-ray Decrypt-1-0-200011
0m 09.37s: DVD Decrypt-1-0-200011
0m 09.37s: End check info.
0m 09.37s: Get advertising info start
0m 09.37s: Product type is: 2
0m 09.37s: Advertising id: 1
0m 09.37s: URL link is: http://www.dvdfabstore.com/recommend/
0m 09.37s: Language type is: ENU
0m 09.73s: Init GPU settings successful.
0m 09.73s: CommmandLine:
0m 11.31s: Begin init preview play engine.
0m 11.48s: Init DirectShow engine successful.
0m 12.60s: Init burn engine successful.
0m 13.00s: Init setting page successful.
0m 39.81s: Init driveX with I/O mode: 0
0m 39.81s: opening drive E
0m 39.81s: opened i/o
0m 39.81s: got media type 15
0m 40.23s: got max lba 22377279
0m 41.26s: got disc type 20
0m 41.26s: type Blu-ray BDMV
0m 41.26s: volume label World_War_Z
0m 41.29s: Open blu-ray disc expired time: 215811
0m 41.29s: internal path E:/BDMV/
0m 41.64s: aacs 1 bd+ 0
0m 41.75s: got bdmv
0m 42.06s: movie name: world war z extended||world_war_z
0m 42.07s: got agid 0
0m 42.09s: sent host cert chal
0m 42.09s: got drive cert chal
0m 42.09s: BEC 0
0m 42.09s: DRIVE_VENDOR 0x0074
0m 42.12s: got drive key
0m 42.12s: got host key signature
0m 42.12s: verified drive signature
0m 42.12s: verified host signature
0m 42.15s: sent host signature and key point
0m 42.15s: got bus key
0m 42.17s: got volume id
0m 42.17s: got volume id mac
0m 42.17s: volume id is correct
0m 42.17s: got vid
0m 42.29s: blu-ray F888F929FD21F0DA566AA11F082E3370C639A9CA
0m 42.78s: cert BEE=0x00 same
0m 43.04s: error curl post: Peer certificate cannot be authenticated with known CA certificates
0m 43.04s: failed to open 302
3m 31.84s: set folder E:/BDMV/ with type 2
3m 31.84s: opening folder E:/BDMV/
3m 31.85s: set folder E:/BDMV/ with type 2
3m 31.85s: opening folder E:/BDMV/
3m 31.85s: Open blu-ray disc expired time: 215811
3m 32.96s: got bdmv
3m 33.37s: movie name: world war z extended
3m 33.68s: blu-ray F888F929FD21F0DA566AA11F082E3370C639A9CA
3m 34.17s: cert BEE=0x00 same
3m 34.43s: error curl post: Peer certificate cannot be authenticated with known CA certificates
14m 27.04s: user cancelled
14m 27.04s: failed to open 1


DVDFab 9.1.0.6 (2011/10/22 08:01:23)

0m 00.09s: Start preload dll...
0m 00.12s: Load dll successful.
0m 00.12s: Start load fabplay dll...
0m 00.18s: Load fabplay dll successful.
0m 00.18s: Transfer settings successful.
0m 00.18s: info: fabcheck logpath= C:/Documents and Settings/Cujo/My Documents/DVDFab9/Log/
0m 00.18s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 00.18s: GPUAccelerate: 0
0m 00.18s: GPUAccelerate setting: 0, 0
0m 00.18s: CUDA cap: 0
0m 00.18s: Support coreavc decode: 0
0m 00.18s: Lighting shrink status: 0, 0
0m 00.18s: Graphics info: : :
0m 00.18s: Load config successful.
0m 00.18s: Windows os type is: 9.
0m 00.21s: Parse string is: OV:9106
0m 00.21s: Parse string is: BV:9102
0m 00.21s: Option check status: Reduce one time.
0m 00.23s: Option check status: Local
0m 00.23s: HD Decrypter-1-0-215811
0m 00.23s: DVD to DVD (Gold)-1-0-215811
0m 00.23s: DVD to DVD-1-0-215811
0m 00.23s: DVD to Mobile-1-0-215811
0m 00.23s: Blu-ray to Blu-ray-1-0-215811
0m 00.23s: Blu-ray to Mobile-1-0-215811
0m 00.23s: File to Mobile-1-0-215811
0m 00.23s: Blu-ray to DVD-1-0-215811
0m 00.23s: File to DVD-1-0-215811
0m 00.23s: File to Blu-ray-1-0-215811
0m 00.23s: File Mover-1-0-215811
0m 00.23s: Blu-ray to 3D-1-0-215811
0m 00.23s: 2D to 3D-1-0-215811
0m 00.23s: Blu-ray Decrypt-1-0-200011
0m 00.23s: DVD Decrypt-1-0-200011
0m 00.23s: Start get sys number.
0m 00.23s: Get advertising info start
0m 00.23s: Product type is: 2
0m 00.23s: Advertising id: 1
0m 00.23s: URL link is: http://www.dvdfabstore.com/recommend/
0m 00.23s: Language type is: ENU
0m 00.23s: Serial number is: 00-02-72-89-b7-2c:bc-ae-c5-1a-f8-90
0m 00.23s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.23s: Version is: 9106
0m 00.23s: Product is: 2
0m 00.23s: Connect type is: 1
0m 00.23s: Init GPU settings successful.
0m 00.23s: CommmandLine:
0m 00.54s: error curl post: Peer certificate cannot be authenticated with known CA certificates
0m 00.79s: error curl post: Peer certificate cannot be authenticated with known CA certificates
0m 00.84s: Begin init preview play engine.
0m 00.84s: Init DirectShow engine successful.
0m 01.15s: Init burn engine successful.
0m 01.62s: Init setting page successful.
0m 01.79s: Connect test successful.
0m 01.79s: Disable ssl connect for test.
0m 01.89s: Profile Manager :: End Load Profile
0m 02.43s: Times of connecting error is: 2
0m 02.43s: Parse string is: OV:9106
0m 02.43s: Parse string is: BV:9102
0m 02.43s: Option check status: NewWork
0m 02.43s: HD Decrypter-1-0-215811
0m 02.43s: DVD to DVD (Gold)-1-0-215811
0m 02.43s: DVD to DVD-1-0-215811
0m 02.43s: DVD to Mobile-1-0-215811
0m 02.43s: Blu-ray to Blu-ray-1-0-215811
0m 02.43s: Blu-ray to Mobile-1-0-215811
0m 02.43s: File to Mobile-1-0-215811
0m 02.43s: Blu-ray to DVD-1-0-215811
0m 02.43s: File to DVD-1-0-215811
0m 02.43s: File to Blu-ray-1-0-215811
0m 02.43s: File Mover-1-0-215811
0m 02.43s: Blu-ray to 3D-1-0-215811
0m 02.43s: 2D to 3D-1-0-215811
0m 02.43s: Blu-ray Decrypt-1-0-200011
0m 02.43s: DVD Decrypt-1-0-200011
0m 11.06s: Init driveX with I/O mode: 0
0m 11.07s: opening drive E
0m 11.07s: opened i/o
0m 11.07s: got media type 15
0m 11.54s: got max lba 22377279
0m 12.65s: got disc type 20
0m 12.65s: type Blu-ray BDMV
0m 12.65s: volume label World_War_Z
0m 12.67s: Open blu-ray disc expired time: 215811
0m 12.67s: internal path E:/BDMV/
0m 13.01s: aacs 1 bd+ 0
0m 13.12s: got bdmv
0m 13.43s: movie name: world war z extended||world_war_z
0m 13.45s: got agid 0
0m 13.46s: sent host cert chal
0m 13.46s: got drive cert chal
0m 13.46s: BEC 0
0m 13.46s: DRIVE_VENDOR 0x0074
0m 13.50s: got drive key
0m 13.50s: got host key signature
0m 13.50s: verified drive signature
0m 13.50s: verified host signature
0m 13.53s: sent host signature and key point
0m 13.53s: got bus key
0m 13.53s: got volume id
0m 13.53s: got volume id mac
0m 13.53s: volume id is correct
0m 13.53s: got vid
0m 13.67s: blu-ray F888F929FD21F0DA566AA11F082E3370C639A9CA
0m 14.15s: cert BEE=0x00 same
0m 14.40s: error curl post: Peer certificate cannot be authenticated with known CA certificates
0m 14.40s: failed to open 302

[glenns]

It looks like this extended version has new copy protection in it the regular version works fine so you will have to wait till Fab fixes this with a server update.Also try another disk then you will know that everything is working ok.

[glenns]

I got the need internet pop up box with the new beta version 9108 log below. I just took it off screen and clicked on the Fab program and it ran ok.

My second log is with the program running to put a disk on hard drive using iso to hard drive you will see some inside program failed to run but it didn't effect burning the iso to hard drive the first log was when the message box came up with need internet access that I always had.

Seems there's a bug in the program or installer.The other 1st poster in topic had this problem with the 9106 version of fab his disk didn't open but that may need a server update for his new extended version disk.

Note to developers thanks for putting drive id and firmware back in the logs this will help troubleshoot user's problems due to some people never updating their drives firmware.

[killingtime]

Thanks for the reply Glenns.

I'll try with a different disc.

[glenns]

Your welcome Use the newest fab program 9108 on that disk check to see if it opens now.