Gravity failed to burn

[berdman]

Backed-up Gravity BD to WD Ext HD ....tried to make Disc but after reserving track it gave an error message "cannot read data error ( cycle redundancy check)...tried again same message....I connected HD to AIOS AND THE MOVIE PLAYED FINE ??? I tested burner on other titles no problem. .See attached log









DVDFab 9.1.3.6 (2014/04/01 11:55:48)

0m 00.09s: Init Public log : enabled.
0m 00.09s: Init Private log : finish.
0m 00.09s: App info: 2014-3-20
0m 00.09s: App info: 9.1.3.6 9136 Official
0m 00.09s: Init CrashReportSettings : disabled.
0m 00.10s: Init DVDInfo_Log : enabled.
0m 00.45s: Profile Manager :: Begin Load Profile
0m 00.51s: Qt Translator file load success
0m 00.51s: App info: client type 2.
0m 00.53s: Fabplay load: preload successful.
0m 00.60s: Fabplay load: Load successful.
0m 00.62s: Init process: Transfer settings successful.
0m 00.62s: info: fabcheck logpath= C:/Users/Owner/Documents/DVDFab9/Log/
0m 00.65s: fab_check_gpu is running ...
0m 00.85s: fab_check_gpu run successful
0m 00.87s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 00.87s: GPU check: GPUAccelerate-4
0m 00.87s: GPU check: GPUAccelerate setting-0, 0
0m 00.87s: GPU check: CUDA cap-0
0m 00.89s: GPU check: Support coreavc decode-0
0m 00.89s: GPU check: Lighting shrink status-0, 0
0m 00.89s: GPU check: Graphics info 1: Intel(R) G45/G43 Express Chipset : :
0m 00.90s: Init process: Load config successful.
0m 00.90s: Init process: Windows os type is 13.
0m 00.90s: Init process: command line in is
0m 01.12s: Reg check: Parse string: ( 20:1422277803 )( 1:0 )( 2:0 )( 50:0 )( 60:0 )( 61:0 )( OV:9136 )( BV:9130 )( S:39f50c3e3862b963b6e355bc211a65ec )
0m 01.12s: Reg check: Option check status-Local
0m 01.13s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 01.13s: App info: language type ENU.
0m 01.13s: Reg check: Start get sys number.
0m 01.13s: Reg check: Serial number is: e0-cb-4e-b9-01-96
0m 01.15s: Reg check: Connect type is: 0
0m 01.48s: Init process: Init GPU settings successful.
0m 01.71s: Init preview: Begin init preview play engine.
0m 01.84s: Reg check: Times of connecting error is: 0
0m 01.84s: Reg check: Parse string: ( S:8312ff0e11f6871de35090eb9b9eeb49
0m 01.88s: Reg check: Option check status-NewWork
0m 01.88s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:1:0 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 03.17s: Init preview: Init internal engine successful.
0m 03.87s: Profile Manager :: End Load Profile
0m 04.61s: Burn engine: start init.
0m 18.67s: Burn engine: engine type-2.
0m 18.68s: Burn engine: writer count 2.
0m 18.68s: Burn engine: 0- D:\ [ATAPI iHAS424 B GL14 (Ide)].
0m 18.69s: Burn engine: 1- E:\ [HL-DT-ST BD-RE WH12LS30 1.01 (Ide)].
0m 18.69s: Burn engine: end init.
0m 20.09s: Init process: Init setting page successful.
0m 20.10s: DVDFabApp : QtLog Mode = false
0m 20.10s: DVDFabApp : Show ProductsInfo Dlg 2
0m 47.15s: DVDFabApp : Show UI Step 2
0m 47.65s: DVDFabApp : Show UI Step 3
0m 47.65s: DVDFabApp : Start show MainUI.
0m 47.66s: UI manager: switch to Copy mode.
0m 48.59s: Init process: init main ui successful.
0m 48.70s: Init process: show main ui successful.
0m 48.70s: DriveX msg: Init driveX D with I/O mode: 0
0m 48.71s: DriveX msg: Init driveX E with I/O mode: 0
0m 48.71s: DriveX msg: Init driveX H with I/O mode: 0
0m 48.72s: opening drive D
0m 48.72s: opened i/o
0m 48.72s: got media type 4
0m 51.75s: got max lba 3863759
0m 51.75s: got disc type 10
0m 51.94s: type DVD-VIDEO
0m 51.95s: volume label ANCHORMAN_2
0m 51.95s: DriveX msg: add media in driveX D.
0m 51.96s: DriveX msg: send open media msg to thread for driveX D.
0m 51.99s: opening drive E
0m 52.00s: opened i/o
0m 52.01s: opening drive H
0m 52.02s: opened i/o
0m 52.02s: Source manager: add source id 0.
0m 52.04s: Open blu-ray disc expired time: 215811
0m 52.04s: internal path D:/VIDEO_TS/
0m 52.05s: got copyright 1 f6
0m 53.55s: got udf/iso
1m 09.75s: got discinfo
1m 09.77s: pathplayer enabled
1m 10.27s: button: vts_2 menu_0 pgc_1 cell_1 sector_0 count_3
1m 14.89s: button: vts_4 menu_1 pgc_13 cell_1 sector_276 count_4
1m 39.99s: button: vts_4 menu_1 pgc_14 cell_1 sector_818 count_9
1m 47.05s: button: vts_4 menu_1 pgc_15 cell_1 sector_1432 count_14
1m 48.86s: button: vts_4 menu_1 pgc_16 cell_1 sector_2104 count_14
1m 50.64s: button: vts_4 menu_1 pgc_17 cell_1 sector_2846 count_14
1m 52.39s: button: vts_4 menu_1 pgc_18 cell_1 sector_3505 count_14
1m 54.09s: button: vts_4 menu_1 pgc_19 cell_1 sector_4077 count_14
2m 25.51s: got dvdinfo
2m 25.52s: opened dvd
2m 25.54s: Source manager: open successful.
2m 25.64s: Work manager: create DVD mainmoive work 0 with source 0 and uiinfo 0.
3m 55.26s: UILog:OnMsgToolbar_Start
3m 55.27s: UILog:Msg Start : ready start
3m 55.28s: UILog:Msg Start : start test run work
3m 55.30s: UILog:right button to null, work falg = -1
3m 55.32s: UILog:Msg Start : run work
3m 55.32s: UILog:Run current Work.
3m 55.33s: UILog:Begin work copy or converter.
3m 55.33s: UILog:start running at thread.
3m 55.35s: UILog:return flag at start running at thread ok.
3m 55.47s: UILog:MsgWork:WorkStatus_Start
3m 55.70s: DVD Copy
3m 55.70s: Source: D:/
3m 55.70s: SourceSize: 37484 MB
3m 55.70s: OutputSize: 8100 MB
23m 37.83s: DriveX msg: remove media in driveX D.
23m 38.81s: UILog:MsgWork:current work finish : 3
23m 38.82s: UILog:Run Work to end.
23m 38.82s: connect 0 : start.
23m 38.94s: connect 0 : 1:1
27m 23.65s: opening drive D
27m 23.78s: opened i/o
27m 23.79s: got media type 5
27m 23.87s: got max lba 0
27m 23.88s: DriveX msg: media open(false) failed in driveX D.
37m 15.01s: DriveX msg: remove media in driveX D.
40m 04.36s: DriveX msg: adding media in driveX E.
40m 14.87s: opening drive E
40m 16.06s: opened i/o
40m 16.07s: got media type 15
40m 16.39s: got max lba 9452607
40m 17.04s: got disc type 20
40m 17.05s: type Blu-ray BDMV
40m 17.05s: volume label GRAVITY
40m 17.05s: DriveX msg: add media in driveX E.
40m 17.06s: DriveX msg: send open media msg to thread for driveX E.
40m 17.06s: Source manager: add source id 1.
40m 17.08s: Open blu-ray disc expired time: 215811
40m 17.09s: internal path E:/BDMV/
40m 17.10s: aacs 1 bd+ 0
40m 17.27s: got bdmv
40m 17.32s: movie name: gravity
40m 17.33s: got agid 0
40m 17.35s: sent host cert chal
40m 17.36s: got drive cert chal
40m 17.36s: BEC 0
40m 17.37s: DRIVE_VENDOR 0x0074
40m 17.41s: got drive key
40m 17.41s: got host key signature
40m 17.42s: verified drive signature
40m 17.42s: verified host signature
40m 17.46s: sent host signature and key point
40m 17.46s: got bus key
40m 17.47s: got volume id
40m 17.47s: got volume id mac
40m 17.48s: volume id is correct
40m 17.48s: got vid
40m 17.75s: blu-ray 8336D834795CE25C07A060216FB7443D16EC0A96
40m 17.89s: cert BEE=0x00
40m 19.13s: D 9BC5355E
40m 19.16s: main playlist 00100.mpls
40m 19.16s: selected region A
40m 19.17s: got vuk
40m 19.21s: got unit key 1
40m 22.18s: got bdmv
40m 25.40s: got extended bdinfo
40m 25.40s: opened blu-ray
40m 25.62s: Source manager: open successful.
40m 26.51s: Work manager: create BD mainmoive work 1 with source 1 and uiinfo 1.
41m 23.92s: UILog:OnMsgToolbar_Start
41m 23.92s: UILog:Msg Start : ready start
41m 23.93s: UILog:Msg Start : start test run work
41m 23.94s: UILog:Msg Start : run work
41m 23.95s: UILog:Run current Work.
41m 24.37s: UILog:Begin work copy or converter.
41m 24.39s: UILog:start running at thread.
41m 24.40s: UILog:return flag at start running at thread ok.
41m 24.47s: BD MainMovie watermark flag: 0
41m 24.47s: UILog:MsgWork:WorkStatus_Start
41m 24.48s: Blu-ray Copy: Main Movie
41m 24.48s: Source: E:/BDMV/
41m 24.48s: Playlist: 100
41m 24.49s: Chapters: 1 -> 11
41m 24.49s: TotalSize: 17302 MB
41m 24.49s: SourceSize: 17302 MB
41m 24.50s: RemoveHDAudio: 0
41m 24.50s: CompressToAC3: 0
41m 24.51s: OutputSize: 23000 MB
41m 24.51s: OutputDisc: BDMV
41m 24.51s: OutputTarget: BD50
41m 24.51s: OutputVideo: 1080p/i
41m 24.52s: info: enable bd copy(mode=0)
41m 24.52s: info: stream(4113 - 28) not need compress, change to copy mode
41m 24.53s: info: streams()
41m 24.53s: info: blu-ray copy begin (unit[elem[atomic[00042.m2ts]]])
41m 24.54s: info: processing source(00042.m2ts)
62m 18.97s: UILog:MsgWork:WorkStatus_Start
62m 18.99s: DriveX msg: remove media in driveX E.
62m 19.10s: build iso from C:/Users/Owner/Documents/DVDFab9/Temp/MainMovie/GRAVITY/ with DVDFab
65m 43.94s: UILog:MsgWork:current work finish : 3
65m 44.02s: UILog:Run Work to end.
82m 41.10s: Exit process: stop running.
82m 41.15s: Exit process: preview pfn_releaseplayer end
82m 41.23s: Exit process: preview pfn_deinit end
82m 41.26s: Exit process: preview FreeLibrary end

[CBR929]

Hi berdman
If I were you I would do some reading on CRC errors, and how you may be able to fix them or avoid data loss.

We have had a discussion before about I/O errors and your HDD.

Also if your receiving these errors from your optical drives, you have firmware updates for both of your drives found here and

NOTE: If you do not know how to flash your drives do not do it, it will render your drives useless, and you take full responsibility for doing so.

Good luck
CBR929

[berdman]

Sorry, I didn't know that this was the same issue has my IO Errors, since one was not playing properly and the other was not burning properly on different titles....I'll look for some info on CRC Errors. Thanks again for your time

[CBR929]

Hi berdman
I'm concerned that you may have a Hdd failing, in which you could loose everything on it.
There are tools you can use to test them.
What is the make of your internal Hdd on your computer?
Could you also post your burn log in which you received the CRC error.
Thanks
CBR929

EDIT: Also check all your cables on your computer if using a desktop to make sure they are tight, you may want to try a different usb connection for your external drive on your computer.

[berdman]

OK...The HD is an WD 3TB EXT HD and I redid the movie to one of my Int HDs on my computer and it worked properly....I am having problems with that EXT ...when I tried to scan and fix.. it wouldn't finish the operation and didn't show up in Computer Management...after rebooting the comp the Ext HD opened and I deleted that title and rechecked management again and it showed it to be a healthy drive....I tested moving one of files to another HD and that worked ...so maybe I'll transfer all the files to a different HD ...How can I check this drive ???

I retried to burn that title from the Ext and got that same error message here's the log ...


ImgBurn Version 2.5.8.0 - Log
; Thursday, 03 April 2014, 18:43:15
; \\****************************************//
;
;
I 18:43:13 ImgBurn Version 2.5.8.0 started!
I 18:43:13 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)
I 18:43:13 Total Physical Memory: 8,352,884 KiB - Available: 5,779,220 KiB
I 18:43:13 Initialising SPTI...
I 18:43:13 Searching for SCSI / ATAPI devices...
I 18:43:14 -> Drive 1 - Info: ATAPI iHAS424 B GL14 (D (SATA)
I 18:43:14 -> Drive 2 - Info: HL-DT-ST BD-RE WH12LS30 1.02-C0 (E (SATA)
I 18:43:14 -> Drive 3 - Info: DVDFab Virtual Drive 1.1 (H (SCSI)
I 18:43:14 Found 1 DVD±RW/RAM, 1 BD-ROM/HD DVD-ROM and 1 BD-RE!
I 18:43:15 Close Request Acknowledged
I 18:43:15 Closing Down...
I 18:43:15 Shutting down SPTI...
I 18:43:15 ImgBurn closed!

[berdman]

also I did update my optical BD drive

[90312]

If you're going to take all the files off anyway I recommend you partition that drive into 3 1TB logical drives. It will be faster by eliminating very large head moves when you get a bunch of files on it. Might just help.

[berdman]

Sounds like a good idea....thanks