Problem backing up The Gangster Squad blu-ray

[The Original Fred]

Hi - I'm a new user to DVDFAB, only been using it for 10 days or so, to make backup copies of various discs.

I am running windows 7 x64, computer is running an Intel E5200 dual core processor @ 2.5 Ghz, with 4 GB of ram.
And running DVDFAB 9.1.6.8 and am using woookao for AACS.

I used DVD Copy for about 12 dvd discs, with no issues. I tried to copy Gangster Squad from a blu-ray disc (21.1 GB)
and DVDFAB will not get past the 50% mark, either erroring out (first giving me the options of "try again, "ignore"
or "ignore all", and I have tried all three to complete the disc backup. Or it will show a msg that it completed successfully,
except that when i check the file it is either a 3 GB file or an 8.66 GB file.

One note - when it hits the error msg point, from then on I notice the transfer rate continues decreasing until it is 0.01 MB/s

I have tried changing various selections, ie saving whole disc, main movie and finally "clone disc" as well as tried saving as
both a movie folder and as an .iso file. I've also adjusted the copy and encoding speeds from fast (low quality) to slow (high quality).

I have tried storing the backup both to the location DVDFAB suggests as well as to an external SSD.

I have un-installed and re-installed DVDFAB 9.1.6.8 3-4 times, using the DVDFAB un-install function, then rebooting before re-installing.
I then started receiving a msg after DVDFAB is opened and a disc is loaded that "The license file is not proper or does not exist. Install
the program again." - then when i simply downloaded a fresh copy of 9.1.6.8 and installed it overtop the existing copy (without un-installing 9.1.6.8) it stopped
giving me the invalid license error msg.

Finally i downloaded the beta (9.1.7.0). All with no success.

The BD movie disc plays fine all the way through, both in my computer's blu-ray burner (LG BT30N) and in my sony stand-alone blu-ray player.



Any suggestions??

Thanks in advance


I've attached two logs - the 1st, it hit the "brick wall" at 44% under "Disc Clone" and wouldn't copy any further - the 2nd log is one of the "Finished successfuly" burns that in reality only copied part of the disc, in this case 3 GB.

[The Original Fred]

i thought a little more exact descript might help -
When i tried to copy using "full disc" or "clone burn", it will make it to the 44% mark before it bogs down - the file will be 9.7 to 10.xx GB

When i tried "Main Movie", it would only make it to the 42% mark (8.xx GB), - if the previews etc are 2 gb, then it's stopping at the same point in the disc each time (this is when it doesn't give me a "Successful completion" indication while only having copied 3 - 8 GB

For the hey of it, after posting earlier, i moved my LG Blu-ray burner over to a laptop, and got the exact result - on "Main Movie" copy selection, it bogged down at the 42% mark. The laptop is also running Windows 7 x64 with 8 GBs of ram

I've attached the logs from that event

[90312]

Fred, you have read errors in your log that will prevent backup. Try a good cleaning with Windex or some such, failing that it may just be a bad disc:

13m 32.49s: read error: 11 755040 11082605 5085375 37
14m 36.20s: read error: 11 755040 11082605 5085504 37

[The Original Fred]

thanks - i had inspected before using it and under good light, it looked perfect, no scratches, mars, pits etc - but just now i washed it with warm soapy water and damn if there aren't about 200 little pits / scratches like a drunk mosquito was jumping around with ice skates on. Put it back in to run a copy and even ran it at normal speed and normal quality encoding, and it still bogged down at the same 42% mark

I bought this disc from a "mom & pop" video place, probably one of the last in the country, they were closing shop - wonder if they had some sort of spray on coating that made it look unscratched, like real fine acrylic

still don't understand how the same burner/player can play it fine, but not record it - i'll have to assume that's the case

tks for the assist

[90312]

Playing and copying are two different processes. The player can skip over the error without real notice viewing, the transcoder can't it will just stop. It's a popular misconception that if a disc plays it will copy. It would be nice if it did work that way.

[The Original Fred]

thanks - i'm kind of a fred flintstone of software
but i still managed to rip it the old fashioned way, albeit dvd quality (480p)

at least now, next time i have this problem i know what to look for in the logs