10043 won't connect to server

[zigyblu]

Signals,
I'm sorry but I do not know of what you are speaking of when you talk about vpn or whatever. I do know that I have had this thing running problem free for a number of years but at 71 years my brain isn't as sharp as it once was. Hell, I have a couple of pretty nice audio and audio/video systems in my home and now days when I take a look where all the cabling is I pretty near have a heart attack just to do some dust management. Please go easy on this old guy. lol

[signals]

You did fine, I will take your log out of the text area and make it an attachment so the developers can download it more easily.

This part of the log:
0m 22.23s: error curl post: Failure when receiving data from the peer
0m 23.33s: error curl post: Failure when receiving data from the peer
0m 24.60s: error curl post: Failure when receiving data from the peer
0m 24.93s: error curl post: Failure when receiving data from the peer
0m 26.04s: error curl post: Failure when receiving data from the peer
0m 27.32s: error curl post: Failure when receiving data from the peer
0m 27.49s: ff error: 2
0m 27.51s: failed to open 302

Means it could not hear the server. The developers say this should be a local problem, i.e. your machine or
its software/settings/network environment. Also possible that DVDFab is confused because of the server
failure yesterday. One user reported that uninstalling and then re-installing DVDFab corrected the problem for him.
This is easy to try and may help you also. Another possibility is a problem with the settings in your internet security
or antivirus software. Most of these products have a method to exclude programs (such as DVDFab) from being
blocked. If you have a VPN connection with the IP Bind option, turn it off and try it again.

[zigyblu]

this is the best that I can do with following your instructions as best as i can understanding what it is that you asked me to do. I certainly hope that I did this right because right now I am totally lost and confused.

[zigyblu]

then I shall try it once again and see if it works for me as the dvd copy did earlier. But the message was the same as everyone else was saying, can not connect to the internet. we shall see.

[signals]

The server issue is repaired, if you choose not to supply the log, it may delay a resolution to your issue, but that is your option. There is no problem with the BD decryption server, I just used it.

[zigyblu]

Signals,
why would i do that? I had received an email this morning from dvdfab telling me that they had a problem with their server and it was corrected but as I found out they still have an issue with the blu-ray copy that also can not connect to the internet and i have informed them of this. the dvd copy is working just fine right now though.
Regards

[signals]

@simeonpro
Thanks for the feedback,

@zigyblu
Please attach the most recent DVDFab internal log session, instructions linked in my sig, below.

[zigyblu]

yesterday dvd copy and bluray copy were both down but as of last night only dvd copy was up and running. this morning blu ray copy is still not able to connect to the server. Bummer.

[simeonpro]

The log shows that it could not hear the server. Please check your internet connection and firewall settings to make sure DVDFab is allowed to pass through and not being harassed by malware or antivirus software. Can you reach the DVDFab website at www.dvdfab.cn?

Seems to be working fine for everyone else.

I had to uninstall and then reinstall. All is working now thanks

[signals]

The log shows that it could not hear the server. Please check your internet connection and firewall settings to make sure DVDFab is allowed to pass through and not being harassed by malware or antivirus software. Can you reach the DVDFab website at www.dvdfab.cn?

Seems to be working fine for everyone else.

[simeonpro]

10043 Won't Connect to server

This should not be country-related, I have tested it via VPN from 4 countries including the US and Europe and it works fine for DVDFab, still perhaps some issues with Passkey that they are sorting, thanks for your patience.

Still no able to connect to server. I have attached log file

[signals]

This should not be country-related, I have tested it via VPN from 4 countries including the US and Europe and it works fine for DVDFab, still perhaps some issues with Passkey that they are sorting, thanks for your patience.

[JPV555]

It seems to still be affecting the US.
Activation error

Guess so.

[cycler1]

The problem has been fixed, please try it again now.

success

[dmpmfd]

It seems to still be affecting the US.


Edit: Now working here.