internet is required to open this blu-ray disk

[JacobN]

I tried with all latest versions, DVD Fab's server must be down...?

[Johan]

I am having issues too. Same message I tried version 6.2.2.0 same. Removed version 7 tried with 6 same message. I always clean the registry when doing my troubleshooting. Tried many different things. The last time I ripped a movie was the 12th on the 14th I installed a MS update so I looked up KB 976264 it fixes compatability issues with a long list of software. But here is the interesting part
[

Applications that experience a change in behavior after you install this update
The following table lists the applications that were added to the cumulative update package. This table also describes the behavior of these applications after you install the update.

Application compatibility updates trigger several changes in Windows Vista SP2, in Windows Server 2008 SP2, in Windows 7, and Windows Server 2008 R2. The following are the three most common:
Hard block

The update puts a hard block on the application. A hard block prevents an application that is incompatible with Windows 7 and with Windows Server 2008 from running on the system.

Note Microsoft enables Windows to put a hard block on a non-Microsoft application only if the manufacturer of the application gives its consent.
Soft block

The update puts a soft block on the application. A soft block notifies you when an application that is incompatible with Windows 7 starts to run.
Update

The update improves the application’s functionality in Windows Vista SP2, in Windows Server 2008 SP2, in Windows 7, and Windows Server 2008 R2.

I don't know if this is the problem but I have never had anything like this before with DVDFab. and only a few things could cause behavior like this.

I tried uninstalling the update system restore reinstalling different versions and there isn't 1 that will work for me now. I can't believe the an update to Ver. 7.0.2.5 would totally disable FAB even after a uninstalling it.

[bobbylon]

Disc will not open

Also having trouble with ponyo - I get this dvdfab message: "Internet is required to open this Blu-ray disc. If you have firewall software installed, please configure it to allow DVDfab to access the internet."
The firewall is configged for dvdfab to access the internet, and nothing happens...

[Dirtydeedz]

Ya, was working fine for me, I did a rip of the the whole movie and iso then came back later and tried to do a "movie only" rip and ran into this exact problem. Movie was "The Princess and the Frog". Ripping it for my 8 year old and was hoping to stream Movie only thru VLC. Oh well, waiting on a fix. Oh, I thought adding my device would help: LG HL-DT-STBD-RE WHO8LS20 2.00

[pnapp1]

Same ass everyone else. It just started doing it today. Tried 5 blu-rays all do it.

[Johan]

http://support.microsoft.com/KB/976264

This is the link I forgot to add it in the last post.

[arcadeforest]

Same thing with me, latest version (from 12/31/09) is not opening any disc tried and giving the same internet connection error. Used it yesterday and everything was fine.

[bbruton]

Internet is required to open this Blu ray

I got this message for the first time today on Gamer, The Informant, and Law Abiding Citizen. The log is
DVDFab 6.2.1.8 (2010/03/22 16:09:07)

0m 03.05s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 08.84s: detected blu-ray
0m 09.14s: drive E
0m 09.14s: volume label LAW_ABIDING_CITIZEN
0m 12.51s: root 8CC4AC36A86AEF94_VOLUME_SET_ID:LAW_ABIDING_CITIZEN :LAW_ABIDING_CITIZEN:LAW_ABIDING_CITIZEN
0m 13.52s: aacs 1 bd+ 0
0m 15.69s: got discinfo
0m 15.81s: got bdmv
0m 15.85s: got agid
0m 15.86s: sent host cert chal
0m 15.86s: got drive cert chal
0m 15.89s: got drive key
0m 15.91s: got host key signature
0m 15.91s: verified drive signature
0m 15.91s: verified host signature
0m 15.94s: sent host signature and key point
0m 15.94s: got bus key
0m 15.95s: got volume id
0m 15.97s: got volume id mac
0m 15.97s: volume id is correct
0m 15.97s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:11:05)

0m 01.10s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 05.32s: detected blu-ray
0m 09.12s: drive E
0m 09.12s: volume label LAW_ABIDING_CITIZEN
0m 09.12s: detected blu-ray
0m 09.14s: drive E
0m 09.14s: volume label LAW_ABIDING_CITIZEN
0m 12.48s: root 8CC4AC36A86AEF94_VOLUME_SET_ID:LAW_ABIDING_CITIZEN :LAW_ABIDING_CITIZEN:LAW_ABIDING_CITIZEN
0m 13.49s: aacs 1 bd+ 0
0m 15.35s: got discinfo
0m 15.47s: got bdmv
0m 15.49s: got agid
0m 15.53s: sent host cert chal
0m 15.53s: got drive cert chal
0m 15.56s: got drive key
0m 15.56s: got host key signature
0m 15.56s: verified drive signature
0m 15.58s: verified host signature
0m 15.61s: sent host signature and key point
0m 15.61s: got bus key
0m 15.63s: got volume id
0m 15.63s: got volume id mac
0m 15.63s: volume id is correct
0m 15.63s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:14:12)

0m 01.12s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 04.69s: detected blu-ray
0m 08.48s: drive E
0m 08.48s: volume label LAW_ABIDING_CITIZEN
0m 08.50s: detected blu-ray
0m 08.51s: drive E
0m 08.51s: volume label LAW_ABIDING_CITIZEN
0m 11.63s: root 8CC4AC36A86AEF94_VOLUME_SET_ID:LAW_ABIDING_CITIZEN :LAW_ABIDING_CITIZEN:LAW_ABIDING_CITIZEN
0m 12.63s: aacs 1 bd+ 0
0m 14.50s: got discinfo
0m 14.63s: got bdmv
0m 14.64s: got agid
0m 14.66s: sent host cert chal
0m 14.66s: got drive cert chal
0m 14.71s: got drive key
0m 14.71s: got host key signature
0m 14.71s: verified drive signature
0m 14.71s: verified host signature
0m 14.75s: sent host signature and key point
0m 14.75s: got bus key
0m 14.75s: got volume id
0m 14.75s: got volume id mac
0m 14.77s: volume id is correct
0m 14.77s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:30:46)

0m 02.05s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 06.11s: detected blu-ray
0m 06.22s: drive E
0m 06.22s: volume label LAW_ABIDING_CITIZEN
0m 09.18s: root 8CC4AC36A86AEF94_VOLUME_SET_ID:LAW_ABIDING_CITIZEN :LAW_ABIDING_CITIZEN:LAW_ABIDING_CITIZEN
0m 10.20s: aacs 1 bd+ 0
0m 28.37s: got discinfo
0m 47.86s: got bdmv
0m 47.89s: got agid
0m 47.90s: sent host cert chal
0m 47.90s: got drive cert chal
0m 47.95s: got drive key
0m 47.95s: got host key signature
0m 47.95s: verified drive signature
0m 47.95s: verified host signature
0m 47.98s: sent host signature and key point
0m 47.98s: got bus key
0m 48.00s: got volume id
0m 48.00s: got volume id mac
0m 48.00s: volume id is correct
0m 48.00s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:33:17)

0m 01.23s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 05.88s: detected blu-ray
0m 06.17s: drive E
0m 06.19s: volume label THE_INFORMANT
0m 09.87s: root 032529D5 THE_INFORMANT:THE_INFORMANT:THE_INFORMANT:THE_INFO RMANT
0m 10.42s: aacs 1 bd+ 0
0m 13.57s: got discinfo
0m 14.19s: got bdmv
0m 14.21s: got agid
0m 14.22s: sent host cert chal
0m 14.24s: got drive cert chal
0m 14.27s: got drive key
0m 14.27s: got host key signature
0m 14.27s: verified drive signature
0m 14.27s: verified host signature
0m 14.32s: sent host signature and key point
0m 14.32s: got bus key
0m 14.32s: got volume id
0m 14.32s: got volume id mac
0m 14.32s: volume id is correct
0m 14.33s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:35:30)

0m 01.79s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 05.80s: detected blu-ray
0m 05.89s: drive E
0m 05.89s: volume label GAMER
0m 09.57s: root 8CC4BE8C741C9D75_VOLUME_SET_ID:GAMER:GAMER:GAMER
0m 11.93s: aacs 1 bd+ 0
0m 14.92s: got discinfo
0m 15.41s: got bdmv
0m 15.42s: got agid
0m 15.45s: sent host cert chal
0m 15.47s: got drive cert chal
0m 15.50s: got drive key
0m 15.50s: got host key signature
0m 15.50s: verified drive signature
0m 15.50s: verified host signature
0m 15.55s: sent host signature and key point
0m 15.55s: got bus key
0m 15.55s: got volume id
0m 15.55s: got volume id mac
0m 15.55s: volume id is correct
0m 15.56s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:39:46)

0m 03.49s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 09.20s: detected blu-ray
0m 12.09s: drive E
0m 12.09s: volume label GAMER
0m 12.10s: detected blu-ray
0m 12.12s: drive E
0m 12.12s: volume label GAMER
0m 15.31s: root 8CC4BE8C741C9D75_VOLUME_SET_ID:GAMER:GAMER:GAMER
0m 17.72s: aacs 1 bd+ 0
0m 20.60s: got discinfo
0m 21.13s: got bdmv
0m 21.16s: got agid
0m 21.20s: sent host cert chal
0m 21.20s: got drive cert chal
0m 21.24s: got drive key
0m 21.24s: got host key signature
0m 21.24s: verified drive signature
0m 21.24s: verified host signature
0m 21.29s: sent host signature and key point
0m 21.29s: got bus key
0m 21.29s: got volume id
0m 21.30s: got volume id mac
0m 21.30s: volume id is correct
0m 21.30s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:44:37)

0m 01.15s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 05.27s: detected blu-ray
0m 08.97s: drive E
0m 08.98s: volume label GAMER
0m 08.98s: detected blu-ray
0m 09.00s: drive E
0m 09.00s: volume label GAMER
0m 12.12s: root 8CC4BE8C741C9D75_VOLUME_SET_ID:GAMER:GAMER:GAMER
0m 14.46s: aacs 1 bd+ 0
0m 17.53s: got discinfo
0m 18.31s: got bdmv
0m 18.34s: got agid
0m 18.56s: sent host cert chal
0m 18.58s: got drive cert chal
0m 18.65s: got drive key
0m 18.65s: got host key signature
0m 18.67s: verified drive signature
0m 18.67s: verified host signature
0m 18.70s: sent host signature and key point
0m 18.70s: got bus key
0m 18.72s: got volume id
0m 18.72s: got volume id mac
0m 18.72s: volume id is correct
0m 18.72s: got vid


DVDFab 6.2.1.8 (2010/03/22 16:53:00)

0m 01.04s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 1 file2mobile 0 filemover 0
0m 04.86s: detected blu-ray
0m 08.58s: drive E
0m 08.59s: volume label GAMER
0m 08.59s: detected blu-ray
0m 08.59s: drive E
0m 08.59s: volume label GAMER
0m 11.63s: root 8CC4BE8C741C9D75_VOLUME_SET_ID:GAMER:GAMER:GAMER
0m 13.97s: aacs 1 bd+ 0
0m 17.12s: got discinfo
0m 17.61s: got bdmv
0m 17.62s: got agid
0m 17.64s: sent host cert chal
0m 17.65s: got drive cert chal
0m 17.69s: got drive key
0m 17.70s: got host key signature
0m 17.70s: verified drive signature
0m 17.70s: verified host signature
0m 17.73s: sent host signature and key point
0m 17.73s: got bus key
0m 17.75s: got volume id
0m 17.75s: got volume id mac
0m 17.75s: volume id is correct
0m 17.75s: got vid

[Dirtydeedz]

Ok, so I mounted a BR.iso to a virtual drive and everything worked as normal.

[JacobN]

DVD fab i think only needs internet if the real disc is in drive, it doesnt need it if its from an iso..., right?

[AGJ]

DVD fab i think only needs internet if the real disc is in drive, it doesnt need it if its from an iso..., right?

Give it a try and find out

[builderdad]

Was having the same problem. I turned off the auto check for updates and now it works fine. Using 7.0.2.5

Hope this helps

[AGJ]

Was having the same problem. I turned off the auto check for updates and now it works fine. Using 7.0.2.5

Hope this helps

Thanks and I hope it helps the others as well and I always uncheck that as I check for updates on my own on a daily basis from the forum here

[Dirtydeedz]

Was having the same problem. I turned off the auto check for updates and now it works fine. Using 7.0.2.5

Hope this helps

That worked... wow.. that was so ez, who'd of thunk it...LOL

[fabfan]

This may have more to do with the server. As mine is now working with no changes to the settings. Would be nice if this error was corrected.