internet is required to open this blu-ray disk

[fengtao]

The problem was fixed, we care the problem and will try our best to avoid it in the future.

[W&B]

It's working for me now, Thread Closed.

[Prodigy]

A resolution or workaround would be nice before closing.

Agreed. You can't close a thread while the problem still exists.

[driggle]

I tried to backup The Thomas Crown Affair last night and was getting the message about an internet connection is required. I tried this morning and now it works.

[Scott.in.au]

A resolution or workaround would be nice before closing.

[GregiBoy]

This thread has gone on long enough and nothing is being contributed or achieved.

Can a mod in this sub-forum please close it?

[AGJ]

the bigger the download size the longer it takes to download updates. That means those that are on dial up will probably have a hard time downloading DVDFab or not even be able to download

[fabfan]

I would think the keys would take up less space then the 40G's of hard disk space that it takes to backup a blueray. A small price to pay for software that works when I would like to use it.

[Scott.in.au]

Just to let signals and DVDFab people know: This is not working for me either: very frustrating as this is the only way on a non HDCP system to watch Bluray! Add another layer of frustration in that I've just given you guys another $60! It IS a great program but a server link to decode BD seems to be the Achilles heal.

[forjack842]

Internet Connection Required. Firewall Claimed - None Enabled

7.0.3.0 and 2 earlier builds plus 6.2.1.8

XP SP3 recent (2 weeks ago) no issues BD to ISO fine. Internet connection fine DVDFab forum, 7.0.3.0 DL & install tonight perefect. Still cries no internet connection. Time Warner Business Cable HS to my residence everything working. Somewhere the destination is getting blocked. Wherever you have the "keys" youre getting blocked

[D-RuN]

im sure they are hard at work on the problem.. Great program

[signals]

@sirken
The problem will be fixed. I understand your frustration, but please refrain from the type of comments you have made in this thread. It will not get it fixed any faster.

[D-RuN]

so has this problem been happening every now and again? I am a new user to dvdfab so am not up todate on the history of the program.. if it does happen frequently then usually how long does it take it to come back up?

[sirken]

It is not 10:43 am in Bejing, and The software has been down ALL day.
Others have said "wait for the people to wake up in Bejing, and it will be fixed." Amazingly, it is still down, and their lunch time is approaching. And I STILL cannot use the software (also APPARENTLY ALL other users as well.).
There has not even been any reply's to emails to support.
Support has not even posted anything on this forum as to the status.

We are just sitting in the dark. Literally in the dark, because, this morning when I started, is was light out all day now it is dark outside.

And as far as the storage of the keys on the pcs - Users of Bluray to bluray are probably not backing up to media when dual layer media is 15 bucks a pop. They are backing us 45 gig files to a large hdd . How many Kilobytes will the text of all bluray movies ever made take up?
Worrying about the storage space of the keys is like an ocean liner worrying that there is an extra phone book on board

As to the question of this happening before. google search for the error, and look at all of the varying dates. Seeing so many dates scares me some.
I also had wasted some time trying to trouble shoot this earlier. Only to find out this is a FEATURE.

[jgw]

Keys Should be on Hard Drive!

Who cares how much space is required. PC's today have 100's of Gbytes of hard drive space.